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Premier Inn Taunton East Hotel

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Premier Inn Taunton East Hotel
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485 Reviews from our TripAdvisor Community

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Showing 484: English reviews
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Leicester, United Kingdom
Reviewed yesterday NEW

We have never had a problem at staying at any Premier Inn. You can guarantee excellent service, a clean room, a good night's sleep and a decent breakfast at the nearby pub. Have to say Taunton lived up to expectation.

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Helpful?
Thank Graham C
Somerset, United Kingdom
Reviewed 1 week ago

Thankfully only stayed the one night but thermostat kept turning to low setting so we all were too cold to sleep. The bathroom was like an ice cube and the Dan didn't work so the room steamed up. Computer system failed so we had to wait for room to be made up. The staff were lovely and complex was clean.

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Helpful?
Thank Zanny F
WhitbreadHotels, Premier Inn Team at Premier Inn Taunton East Hotel, responded to this review

Hi Zanny Thanks for taking the time to share your review. It's a shame to hear that your room was too cold during your stay and that there was an error that resulted in your room not being ready for your arrival. I've raised your comments with the Hotel Management so that they can have their Maintenance Team called out...

Reviewed 1 week ago via mobile

We stayed here as a family of 4 on a Friday night and had breakfast on the Saturday. We have done this in the past and have come back as the breakfast in the Beefeater next door makes life simple. The hotel was fine with a friendly receptionist and clean, warm, comfortable room. Breakfast in the past was cooked to...

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Helpful?
1Thank walkingdad
TauntonEastPI, Manager at Premier Inn Taunton East Hotel, responded to this review

I am very sorry to hear you had such a poor experience at our restaurant. I do myself have a weekly meeting with the restaurant manager to discuss any feedback we have acquired from guests. I will be mentioning your experience in the next upcoming meeting to prevent this occurring again in the future. I on behalf of the restaurant...

Milton Keynes, United Kingdom
Reviewed 1 week ago via mobile

Handy hotel close to town via a 5 minute car journey. Reception staff very friendly, room comfy and quiet and came with bath and shower. I was able to control the heating and room appeared clean and pretty new. Only down side is that it is a short walk outside to get to breakfast/meals st the beefeater next door.

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Helpful?
Thank peterjmay2015
TauntonEastPI, Manager at Premier Inn Taunton East Hotel, responded to this review

Thank you very much for your feedback and we are glad to hear your stay was pleasant. I understand the walk to the restaurant is not very convenient but unfortunately we don't have the space for a breakfast room onsite. I apologise for any inconvenience caused and hope this will not deter you from staying with us again. Kind regards...

Yeovil, United Kingdom
Reviewed 2 weeks ago

Always very welcome on the day of event and most our Guests from other Counties stay at the same Premier Inn. Rooms are always well presented and clean with the staff being very helpful if there is a problem Will be using them again next year.

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Helpful?
Thank 43royp
TauntonEastPI, Manager at Premier Inn Taunton East Hotel, responded to this review

Thank you for your kind feedback. We are very glad your guests enjoyed their stay and will be using us again next year. We always try and make our guests as welcome as possible and help in any way we can. Thanks again and see you next year! Kindest regards Jade

Salford, United Kingdom
Reviewed 2 weeks ago

I spent one night here on business. It is a typical budget Premier Inn. The room was a reasonable size, spotlessly clean and was equipped as you'd expect....TV, seating area, tea and coffee making facilities, comfortable double bed and reasonable free wifi. I was greeted well by friendly and helpful staff. Breakfast is served in a neighbouring Beefeater pub -...

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Helpful?
Thank John S
TauntonEastPI, Manager at Premier Inn Taunton East Hotel, responded to this review

I would like to apologise profusely for any inconvenience caused to you and will look into developing a better system so this does not happen again. We do always try and equip our guests with anything they need during their stay. However we do have a limited supply of irons so we do make a point of mentioning to guests...

Enfield, United Kingdom
Reviewed 18 January 2017

Well up to the usual Premier Inn standard. You have to be careful when booking and arriving as there are three Premier Inns in Taunton and we initially arrived late at night at the wrong one. However, the staff were extremely helpful, checking that we were booked in at Taunton East and giving us clear directions. The following day we...

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Helpful?
Thank EnfieldPeter
TauntonEastPI, Manager at Premier Inn Taunton East Hotel, responded to this review

Hi Thank you so much for your review on our hotel. We are glad you enjoyed your stay with us and will look forward to welcoming you back in the future! I would like to apologise for your disappointment with our adjoining restaurant, all of your feedback will be passed to the General Manager so we can work together to...

Reviewed 17 January 2017 via mobile

We stayed here for our wedding night with a large group of our guests. The staff were amazing. They were all so welcoming and friendly to us and our guests. Even phoning the day before to see if we needed anything extra in the room. The accommodation was spotless, with plenty of parking for all and we arrived back after...

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Helpful?
Thank slhoulet
TauntonEastPI, Manager at Premier Inn Taunton East Hotel, responded to this review

Hello, Thank you so very much for your feedback and your kind words and compliments. We were very privileged to be able to accommodate you and your guests on your special day and having the opportunity to make it a little more special for you. I will pass on your compliments to the other Team Members and Housekeeping staff that...

Oxford, United Kingdom
Reviewed 16 January 2017

Great sleep. Great breakfast. Great value. Location was off the old A38 so quiet and convenient for us. Decent travel cot already in grandson's / daughter's room on arrival. Booster seat readily available in restaurant.

Review collected in partnership with premierinn.com
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Helpful?
Thank hughhotmail
TauntonEastPI, Manager at Premier Inn Taunton East Hotel, responded to this review

Thank you for your feedback. I do apologise for the experience you had in our restaurant, I do myself have weekly meetings with the Restaurant General Manager to address any issues that have arisen during our guests stay to improve any problems that may have occurred. I will make the Restaurant Manager aware of the issues you experienced during your...

Plymouth, United Kingdom
Reviewed 12 January 2017

Overall very good but not good value for food. The dinner was reasonable but the bacon over cooked at breakfast and there was a delay in serving it. they did apologise to us. The room was warm and clean and very quiet.

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Thank annajturpin

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
An easy drive from Bridgwater, Taunton Racecourse and the charming West Somerset Steam Railway. ... more   less 

Additional Information about Premier Inn Taunton East Hotel

Address: 81 Bridgwater Road, Taunton TA1 2DU, England
Region: United Kingdom > England > Somerset > Taunton
Price Range: $87 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Taunton East Hotel 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Premier Inn Taunton East Hotel Somerset
Hotel Style:
#1 Best Value Hotel in Taunton
#2 Romantic Hotel in Taunton
#2 Business Hotel in Taunton
#2 Family Hotel in Taunton
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Taunton East Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back of the Hotel are Quiet.”
 of 5 bubbles markbL4285JD, 29 Nov 2016 | Read review
“Room 22 has a wet room.”
 of 5 bubbles AllanT261, 29 Oct 2016 | Read review
“One with a bathroom fan that doesn't sound like Hades meat grinder.”
 of 5 bubbles nicks54, 22 Oct 2016 | Read review
“Ground floor is useful for wheelchair users.”
  • shower.
  • bathroom sink.
  • bed.
  • towel rail with towels.
  • Desk,Tea and coffee facilities and t.v.
 of 5 bubbles PhilfromCheshire, 18 Oct 2016 | Read review
“No AC but fan provided.”
 of 5 bubbles Tinkerpoo, 26 Aug 2016 | Read review
5 of 5