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Holiday Inn Taunton M5, Jct. 25

729 reviews
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Traveller (31)
Room & Suite (28)
Dining (4)
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Overview
  • Excellent28%
  • Very good38%
  • Average19%
  • Poor8%
  • Terrible7%
Travellers talk about
“health club”(10 reviews)
“swimming pool”(29 reviews)
“duty manager”(8 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Reviews (729)Write a Review
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55
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205
264
138
57
55
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All reviewshealth clubswimming poolduty manageron arrivalthe sofa bedgood sizewi fiwe've stayedreception staffwest countrytaunton town centrefamily roomstayed one nightgood nights sleeptea and coffeebreakfast was excellentcooked breakfast
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11 - 15 of 719 reviews
Reviewed 25 December 2017

Stayed for 3 nights recently and all was good, staff very friendly and facilities all worked. Noticed the room I was in looked as though it had been refurbished and was nice. Hotel is a great location and on a couple of times I walked...More

Review collected in partnership with this hotel
Thank crawfo18
Response from Gavin E, General Manager at Holiday Inn Taunton M5, Jct. 25Responded 2 January 2018

Dear Guest Thank you for taking the time and effort to leave feedback following your departure, I was delighted to note you had a good stay and will ensure this is shared with the team. Kind Regards Gavin Gavin Ethridge General Manager

Reviewed 24 December 2017

I have recently received a parking fine from a debt chasing company due to a visit to this hotel for a meeting 18 months ago! This is despite me registering my vehicle as requested at reception. I initially received a £140 fine request last week,...More

Thank Gary R
Response from Gavin E, General Manager at Holiday Inn Taunton M5, Jct. 25Responded 2 January 2018

Dear Guest Thanks for your recent review. I was disappointed to learn of your experience, id be grateful if you could email hr@hitauntonhotelm5.co.uk with all the car parking details and we will look to have this removed for you. Please accept my sincere apologies for...More

Reviewed 23 December 2017

I stayed in room 28 on Tuesday the initial welcoming was average but please advise John the reception guy on person Hygiene and smart dress code,but was a nice guy I was woken up at 12.50 by what sounded like two men argueing and banging...More

Review collected in partnership with this hotel
1  Thank jbwhitham
Response from Gavin E, General Manager at Holiday Inn Taunton M5, Jct. 25Responded 2 January 2018

Dear Guest Many thanks for taking the time to leave a review. Firstly I’d like to apologies for your check in and service issues by our reception team, this was not something I was aware of and will certainly be addressing it with the team...More

Reviewed 7 December 2017

I was recently asked to collect someone from the hotel where they were due to have a meeting with a guest. I arrived 10 minutes early and sat in the car in a near empty part of the car park. I didn't leave the car...More

2  Thank Tony C
Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25Responded 8 December 2017

Dear Tony Thank you for taking the time to review our hotel following your recent experience. I am sorry to read that you received a parking fine from the parking company while you were waiting to pick up someone up from the hotel. The company...More

Reviewed 6 December 2017

Stayed for two nights with breakfast included and I cannot fault this hotel in any way , staff were friendly and helpful , room clean and tidy . I think this hotel should be used as a training camp for staff from other hotels .More

Review collected in partnership with this hotel
1  Thank dawnmason1969
Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25Responded 7 December 2017

Dear Dawn Thank you for taking the time to review our hotel following your recent stay. I am delighted to read that you enjoyed your stay and that we met all of your expectations following a wedding you attended at the hotel. It is always...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 61 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 61 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (31)
Room & Suite (28)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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DENNISWales
13 May 2015|
Answer
Response from MK1Spitfire |
it only has 99 rooms , so I'm guessing room 210 will be very draughty
0
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Room Tips
"Only 2 floors and all with easy access and located away from the bar and restaurant areas. There is a gym and..."
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"Control room incidents quicker and don't hesitate to call police when things are out of control"
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"Power shower great but not contained by shower door panel and a lot of water ended up on the bathroom floor."
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"Remember to adjust the central heating as it is not on a timer, which is nice."
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