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Mercure Darlington Kings Hotel

751 reviews
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Traveller (78)
Dining (20)
Room & Suite (20)
Overview
  • Excellent45%
  • Very good31%
  • Average16%
  • Poor6%
  • Terrible2%
Travellers talk about
“car park”(55 reviews)
“kings head”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (751)Write a Review
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All reviewscar parkkings headcarriages restaurantlimited parkingtown centrenice hotelsunday lunchcentral locationironing boardchristmas partywould stay againafternoon teaeggs benedictcomfy bedstayed here for one nightsandwichescooked to perfection
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61 - 65 of 738 reviews
Reviewed 6 July 2017 via mobile

A good place for a business stop-over as it is central, has a car park, restaurant and bar, clean well furnished rooms and friendly staff. I did not try the restaurant but the menu looked good and there are take-away places not far away.

Thank Stecer
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 7 July 2017

Dear Stecer, Thank you for your positive comments, it's pleasing to hear you enjoyed your stay. Hopefully on a future visit you will try out our fabulous Kings Grill Restaurant. Kind Regards, Stuart

Reviewed 3 July 2017

It's quite clean, but a bit tatty. My money only bought a dark room that came with earplugs next to the shampoo because of the frequent shouting from the surrounding streets, and boy-racers past the front door. By the way, I paid handsomely for this!...More

Thank P C
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 5 July 2017

Dear P C, It is pleasing to hear that Dinner was great and our team took good care of you. Our rooms are usually well received being modern and well appointed. Hopefully you will consider us again in the future so we can improve your...More

Reviewed 23 June 2017 via mobile

Stayed for 5 nights. The location for the town centre is excellent although parking would be and issue. The Wi-Fi is useless however the rooms are comfortable and reasonably clean. The hotel layout leaves you wondering around if you are on the top floor. Overall...More

1  Thank goodea73
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 27 June 2017

Dear goodea73, Thank you for your comments and I'm sorry you had difficulty with the wifi, this is most unusual but be assured this will be closely monitored. Kind Regards, Stuart

Reviewed 19 June 2017 via mobile

Arrived at the hotel , wrong room allocated . Moved to another room which was a downgrade , coffee maker leaking , very dusty , safe broken , toilet tile holder snapped of the wall , not enough towels provided. Really noisy as hosting a...More

Thank Brigitte W
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 27 June 2017

Dear Brigitte W, Thanks for taking the time to review and I am very sorry to learn that your experience was not a positive one. If you do have a moment I'd be grateful to hear from you directly, you can email me directly at...More

Reviewed 19 June 2017

We attended a wedding here on a Saturday night. The staff through the evening were great. At around 23.45 an idiot started smoking causing the fire alarm to be activated. The staff were brilliant. They were calm, collected and professional throughout. They gave great instructions...More

Thank nljjkc
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 27 June 2017

Dear nljjkc, Thank you for your kind words, the team will be delighted to read your review. Such situations thankfully are rare and it's great to hear you were well looked after. Kind Regards, Stuart

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Bar/Lounge
Restaurant
Details
Price range
USD 69 - USD 117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Darlington
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 69 - USD 117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Darlington
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (78)
Dining (20)
Room & Suite (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
87ClaireM
17 August 2017|
AnswerShow all 3 answers
Response from Stuart L | Property representative |
Hi 87ClaireM, We would always recommend you book with us but we can take bookings on the day too on most dates. Regards, Stuart
0
Votes
Helen H
9 January 2017|
AnswerShow all 2 answers
Response from Paula M | Reviewed this property |
There's the cornmill multi-storey car park and one above wilkinson' multi-storey you can pay during the day to park in and quiet a few little car parks around again you will have to pay.
1
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12
Room Tips
"ask for an extra large room it doesn't cost much more but is well worth it."
Read review
"No tips room was nice and very clean"
Read review
"Rooms in old part of the hotel may be bigger."
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"Watch out for the market outside on Saturdays and Mondays."
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