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Thistle Poole

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808 Reviews from our TripAdvisor Community

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Showing 801: English reviews
Dewsbury
Reviewed 17 November 2016

Clean and comfortable room and helpful and friendly staff. The food and service in the restaurant was good and not rushed despite us being the last diners in there. Thoroughly recommend it for an overnight if you're on the morning ferry (or longer if you just want somewhere to relax and see the local area).

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Helpful?
Thank CestMoiDewsbury
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for taking the time to review our hotel on Trip Advisor following your most recent stay. I am very pleased that you enjoyed an excellent stay with us, particualrly our food offering and high level of customer service from the team. I look forward to welcoming you back again in the near future. Warm Regards, Jonathan...

Southampton, United Kingdom
Reviewed 15 November 2016

there is always a warm welcome at the Thistle Hotel Poole. A very comfortable hotel with fantastic sea view rooms overlooking Brownsea Island. The rooms are big and comfortable. the food is excellent and the staff are always polite and friendly. one of my favourite hotels

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Helpful?
Thank terrysmirk
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for taking the time to review our hotel on Trip Advisor following your most recent stay. I am very pleased that you enjoyed an excellent stay with us. Your comments have been shared with the whole team in order to ensure that they remain motivated to continue this high standard of service. I look forward to...

Reviewed 7 November 2016 via mobile

Stayed here on a girls weekend for two nights ...cannot rate the staff we met highly enough, from the receptionists to the chambermaid .the customer service was excellent! We ordered room service one night and were not disappointed in the slightest ...the rooms have everything you could need ,iron and board ,coffee and tea facilities, hairdryer as well as a...

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Helpful?
Thank Eleanor K
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for your review. I am so pleased that you enjoyed your stay and in particular found our levels of customer service very high. I look forward to welcoming you back again in the near future. Warm Regards, Jonathan Bowen General Manager

London, United Kingdom
Reviewed 7 November 2016 via mobile

We stayed one night on 5th November, to see the fireworks. The location is great. We had a Harbour view room, amazing! Plus the hotel is literally a very short stroll from all of the bars etc. The great thing for us was being just a couple of minutes from the buzzy bit, you had the best of both worlds,...

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Helpful?
Thank heathergrahamsmith
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor. I was very happy to note that you enjoyed your visit with us. I have shared all of your comments with the whole team in order to galvanise them to continue this great level of service. I have also passed on your comments regarding the...

Swansea County, United Kingdom
Reviewed 30 October 2016

Stopped here during a business trip. Sandra on the reception, was as helpful if not more, than any receptionist can be. The rooms are nicely equipped including: separate wall heater, iron and ironing board, bottled water and coffee/tea making facilities with nice size flat screens on the wall. The breakfast is served in the restaurant area with views over Poole...

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Helpful?
Thank HarveyBoom1972
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor. I was very pleased that you enjoyed an excellent visit with us. I have passed on all of your comments to the team in order to further motivate them to continue their great work. I have also personally passed on your comments to Sandra. I...

Bristol, United Kingdom
Reviewed 28 October 2016

Stayed here with my wife for 3 nights in October, we enjoyed all parts of our stay. The hotel is in a great location on the quay and the breakfast is great! We will be looking to stay again over Christmas!

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Helpful?
Thank ff1983
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for your review of our hotel following your recent stay. I am very happy to note that you enjoyed all aspects of your stay. I have shared your comments with the whole team. I look forward to welcoming you back again over the festive period. Warm Regards, Jonathan Bowen General Manager

Guildford, United Kingdom
Reviewed 28 October 2016

The room was overpriced by a good 100%. The room service pizza had almost no cheese so was dry cold tomato bread. The room service steak sandwich should have been carved meat not an actual steak - it was like eating a severed foot in a bun. Room service breakfast was forgotten and required prompting, it was then of course...

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Helpful?
Thank ItchyPigeon
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor. Naturally, your comments have come as a shock and disappointment to me. With regards to the quality of your food when ordering room service, please be advised that I will be discussing this with the Head Chef. However, I can confirm that we use well...

Dunstable, England
Reviewed 26 October 2016

This is a rather late review. We stayed here for the second time in June and booked a harbour view room which indeed had a lovely view. The room was clean and comfortable but so in need of modernisation. Everything about this hotel is crying out for up-dating. We had an issue with breakfast on the Sunday morning as we...

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Helpful?
Thank SueG56
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for reviewing our hotel on Trip Advisor. I was very happy that you enjoyed our location and the stunning views from your room. We are in a beautiful location and I'm glad that you were able to take advantage of this. With regards to the in-room breakfast request forms, please be advised that they have now...

Reviewed 24 October 2016

The hotel has a great location, right on Poole Quay. I booked several rooms for a family reunion, which were all charged at the same price but while some of us got fantasic views of the harbour, some were stuck at the back overlooking the bins! If you become a Thistle member (which is free) you can take advantage of...

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Helpful?
Thank Emma C
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor. I was glad to note that you enjoyed our location, situated on the idyllic Dorset Coast we boast stunning views of the Purbeck Hills, Poole Harbour and Brownsea Island. With regards to the rooms provided, we do usually charge an upgrade fee for Harbour View...

Bedford, United Kingdom
Reviewed 21 October 2016 via mobile

This hotel is right on the harbour in Poole, parking is a reasonable price. Shame our room overlooked the car park as views over the harbour were lovely. I am gluten intolerant and informed the hotel as they state on their website that any diary needs can be addressed. This is also in their literature in the rooms. On the...

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Helpful?
Thank Lozy092
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor. I was pleased that you chose us for your accommodation requirements and our location was ideal for your needs. I am very disappointed to note that you were not fully satisfied with your stay due to some communication problems relating to your Gluten allergy. At...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
Poole is a friendly, easy-going town, with its traditional Quay still very much at its heart. And that’s where you’ll find Thistle Poole, offering superb views over one of the world’s largest natural harbours, Brownsea Island and the Purbeck hills beyond. ... more   less 

Additional Information about Thistle Poole

Address: The Quay, Poole BH15 1HD, England
Region: United Kingdom > England > Dorset > Poole
Price Range: $98 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thistle Poole 3*
Number of rooms: 70
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Also Known As:
Thistle Poole Hotel Poole
Thistle Hotel Poole
Poole Thistle Hotel
Thistle Poole Dorset
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Poole staff and other travellers.
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Questions? Get answers from Thistle Poole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The sea view was great”
 of 5 bubbles turnelld, 1 Jan 2017 | Read review
“Great location, you can see harbor view!”
  • Harbor View
  • Room
  • Bathroom1
 of 5 bubbles hakiko_5, 17 Dec 2016 | Read review
“Go for a room overlooking the quay. Binoculars provided too.”
 of 5 bubbles veronicatrew, 21 Nov 2016 | Read review
“rooms at the front of the hotel cost more but do have excellent sea views”
 of 5 bubbles terrysmirk, 15 Nov 2016 | Read review
“Ask for a Harbour room”
 of 5 bubbles ff1983, 28 Oct 2016 | Read review
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