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Thistle Poole

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Thistle Poole
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834 Reviews from our TripAdvisor Community

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Showing 827: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

A tired hotel that needs a make over, rooms need updating, bed sheets smelt like body odour and maybe not changed which is disgusting. Convenient location albeit view was over looking car park, breakfast £10 which is expensive. Towels were nice and big.

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Helpful?
Thank Frances S
Durham, United Kingdom
Reviewed 2 days ago NEW

I stopped at the Thistle Hotel in Poole for two nights. The location of the hotel could not be better for shopping or just strolling along the quay. The room in which I was staying was large and the bed very comfortable. There was also a very large wall mounted TV. an Iron and Ironing board for my use. The...

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Helpful?
Thank _littlefatbaldyman
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for taking the time to review our hotel following your recent visit. I am pleased that had a comfortable stay and found the room to have all the required amenities, the staff friendly and rooms clean. I have shared this feedback with the whole team. With regards to the parking charge, please be advised that the...

Oxford, United Kingdom
Reviewed 2 days ago NEW

Stayed for one night, was very happy with room. Comfy bed and room was nicely decorated. Excellent Location, for a good price. Staff were helpful and friendly. Didn't have breakfast, so can't comment on this. I would stay again!

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Helpful?
Thank RDJ1990
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor. I am pleased that you enjoyed all aspects of your stay and specifically found our rooms nicely decorated, bed comfy and staff friendly. I look forward to welcoming you back again in the near future. Warm Regards, Jonathan Bowen General Manager

Maidstone, United Kingdom
Reviewed 2 days ago NEWvia mobile

Had an over night stay at this hotel plenty of car space although you have to pay but not expensive. Greeted at reception by a very polite and friendly young lady nothing too much trouble . Rooms clean and tidy slightly too warm but hey just open a window ! Liked the idea of takeaway cups for your morning tea...

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Helpful?
Thank Maureen E
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for your review of our hotel, the Thistle Poole. I am very pleased to note that you had an enjoyable time and particularly liked our takeaway cups! I look forward to welcoming you back again in then near future. Warm Regards, Jonathan Bowen General Manager

Channel Islands, United Kingdom
Reviewed 3 days ago NEW

We normally stay at Premier Inn, but this trip we had kittens with us so needed to stay in a pet friendly hotel, which this one is for a £10 surcharge. I have to say, based on our experience, we may well be staying at Thistle next time. The hotel was warm and welcoming. There was plenty of parking. We...

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Helpful?
Thank Karen W
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for taking the time to review our hotel on Trip Advisor. I am very pleased that you enjoyed an excellent stay and all service elements were fantastic. I have shared this feedback with the entire team here at Thistle Hotel Poole. I look forward to welcoming you back again in the near future. Warm Regards, Jonathan...

Storrington, United Kingdom
Reviewed 4 days ago NEWvia mobile

Room ok for 1 night& location good. Reception poor & staff attitude terrible. Paid for breakfast on check in, but went to breakfast & told there was half an hour wait. Big area empty where tables should be laid up. People eating breakfast on lap!! Go to reception to ask for money back, & without apology told that hotel is...

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Helpful?
Thank gg123703
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, I am shocked and saddened to hear of your experience with us. As you can see from our other reviews this must have been an isolated occurrence for you. I would very much like to discuss with you in more detail, therefore I would be greatly obliged if you could contact me directly on the email below. I...

London, United Kingdom
Reviewed 5 days ago NEW

We booked this hotel for an overnight stay so we didn't have to travel back after watching our football team play against Poole Town FC and a good evening out in the town. Overall the price was one we expected to be actually in Poole with a view overlooking the harbour. This was a special treat and you probably could...

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Helpful?
Thank M G
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for your taking the time to review our hotel following your recent visit. I am very pleased that you enjoyed your stay. I will be sure to discuss your comments regarding the room supplies with my Head Housekeeper and we will review accordingly. I look forward to welcoming you back again in the near future. Warm...

Reviewed 6 days ago NEWvia mobile

Stayed at this hotel for 1 night as visited friends. A very comfortable stay, friendly staff who were very helpful. A very clean room. Didnt take sea view but that wasn't a problem for me. Would stay there again

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Helpful?
Thank Patrick B
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for your taking the time to review our hotel following your recent visit. I am very pleased that you enjoyed your stay. I have shared this feedback with the whole team in order to ensure that they remain motivated to continue to deliver this excellent level of customer service to our guests. I look forward to...

Daventry, United Kingdom
Reviewed 6 days ago NEW

This was our 3rd visit to The Thistle. Our deal included dinner on the first night which I was anticipating would be 'normal'. How wrong I was, it was delicious and cooked perfectly - cheers to the chef! The room and bathroom were very clean and views over harbour and Brownsea lovely (Rm 210). Reception and restaurant staff excellent. I...

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Helpful?
Thank lorralife
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for your great review following your recent stay. I'm very pleased that you had an excellent stay! I have shared this feedback with the whole team. I have also passed on your comments regarding the lift for a full investigation. I look forward to welcoming you back again in the near future. Warm Regards, Jonathan Bowen...

kent
Reviewed 1 week ago

Admittedly it was back in December 2016, we stayed for three nights. The hotel was busy with Christmas parties but I can't fault the staff on their welcome and helpfulness. We asked for an extra chair in our room and in spite of the parties it was brought up straight away by a cheerful member of staff.We had a lovely...

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Helpful?
Thank fidgy
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for taking the time to complete a review of our hotel following your stay over the festive period. I'm very glad to note that you enjoyed your visit with us and had a great anniversary! I'm particularly pleased that you have highlighted the team as being welcoming and helpful. I have shared your feedback with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Poole is a friendly, easy-going town, with its traditional Quay still very much at its heart. And that’s where you’ll find Thistle Poole, offering superb views over one of the world’s largest natural harbours, Brownsea Island and the Purbeck hills beyond. ... more   less 

Additional Information about Thistle Poole

Address: The Quay, Poole BH15 1HD, England
Region: United Kingdom > England > Dorset > Poole
Price Range: $99 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thistle Poole 3*
Number of rooms: 70
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Also Known As:
Thistle Poole Hotel Poole
Thistle Hotel Poole
Poole Thistle Hotel
Thistle Poole Dorset
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Poole staff and other travellers.
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Questions? Get answers from Thistle Poole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the rear of the hotel ar quieter”
 of 5 bubbles _littlefatbaldyman, 22 Mar 2017 | Read review
“There's a view over the harbour from one side of the hotel”
 of 5 bubbles misty4630, 21 Mar 2017 | Read review
“Ask for a room with a view - it is well worth paying the extra”
 of 5 bubbles fidgy, 14 Mar 2017 | Read review
“Room 210 is very good.”
 of 5 bubbles paulabrook40, 10 Mar 2017 | Read review
“room 108 for a good view”
 of 5 bubbles Bigbird1334, 4 Mar 2017 | Read review
5 of 5