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Novotel Stevenage

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Novotel Stevenage
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674 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Nottingham, United Kingdom
Reviewed 23 November 2015

Visited this hotel as part of a coach party on the night of 14th. November. The hotel has just had a "face-lift". It is bright and airy in reception; the bedrooms are now well equipped with lovely beds to ensure a good night's sleep. The staff were very friendly and helpful. The evening meal was a carvery with only one...

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Helpful?
Thank RAY F
H0992, . at Novotel Stevenage, responded to this review

Hello Ray, Thank you for taking the time to leave your comments about your stay at Stevenage Novotel. During your next stay please visit our reception team with ideas for "going out", they are knowledgable of the local area and would be extremely happy to assist you. I am very happy that our staff welcomed you and that you found...

Reviewed 23 November 2015

They just could not provide a hot, tasty meal for guests!, Although they were expecting the bus trip that we were a part of, they did not have food prepared for our party. The soup was cold and the cold meats did not come out fast enough for the starters. Main course in both nights was a very pale, undercooked...

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Helpful?
1Thank Nicola W
H0992, . at Novotel Stevenage, responded to this review

Hello Nicola, I would like to start by thanking you for your feedback and we greatly appreciate all your comments. May I take this opportunity to apologies for the dining experience you had during your stay at the Stevenage Novotel. Your comments have been noted and we are giving our staff constant training to improve upon this. I would also...

Oldham, United Kingdom
Reviewed 19 November 2015

Checking in after midnight for a two day conference stay, I was met with a most accommodating young receptionist, who even asked where I would prefer my room - not the norm of being assigned a room arbitrarily. The room has clearly been refurbished, and to a high standard, with some nice touches, plug socket points galore, HDMI points, smart...

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Helpful?
Thank FeetOnFire
H0992, . at Novotel Stevenage, responded to this review

Good Afternoon, I would like to start by thanking you for your feedback. We really appreciate all your comments. I am pleased that your welcome was warm and that this service continued with our dining team. I would also like to apologies for the disrubtions made during your stay. I can confirm this is something which have looked into and...

London, United Kingdom
Reviewed 18 November 2015

the stay was very pleasant for a wedding they were helpful the staff and the hotel was run like one should be run very clean and presentable rooms was impressed with cleanliness and the facilities in the room

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Helpful?
Thank h0tell0ver89
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear reviewer, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive a great feedback. I am looking forward to welcome you here again in the nearest future. Kind regards Ruslana Yarmolyuk

Nottingham, United Kingdom
Reviewed 16 November 2015

What a great hotel, has been totally refurbished, rooms are to a very high standard and the staff are first class, a young man named Connor was extremely helpful and hard working he even delivered some fresh milk to our room when he heard me asking where I could get more milk

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Helpful?
2Thank Lottylil
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at the Novotel Stevenage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Manchester Area
Reviewed 15 November 2015

Great service and helpful staff. A very comfy nights sleep, great Wifi, walk-in power shower, min's from A1M junction, nothing else near the hotel, about 2 miles out of town (easy 5 - 10 min by Taxi). Restaurant closes 10pm ish, but bar snacks available. Typical quality one would expect of the Novotel chain of hotels ok for 1-2 nights.

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Thank Extensive-Traveller
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear Reviewer, Thank you so much for your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are...

London, United Kingdom
Reviewed 14 November 2015

All change at the Novotel including staff. The rooms do look better but the beds are the same! As for the staff, big change and in some cases not for the best. However, some of the staff are new so let's see what happens over the next few visits.

Review collected in partnership with Accorhotels.com
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1Thank notsureman
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear Guest of Novotel, We very much appreciate your comments regarding our hotel. Yes you are right we have all new bedrooms, next week we start refurbish our conference and banqueting facilities, followed by restaurant, lobby, reception.... Novotel Stevenage changing its identity and we hope you would like all changes too. Thank you again for staying with us, and we...

London England
Reviewed 2 November 2015

stayed here on saturday evening after attending a wedding, only paid £45 for the room and was really really impressed, reception staff were really nice, room and bathroom were lovely, clearly newly refurbed and the bed was the most comfortable I have ever slept in in a hotel, and the 12noon checkout was great, would definately receommend

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Thank kel99
H0992, Guest Relations Manager at Novotel Stevenage, responded to this review

Thank you for the great review. We are pleased that you enjoyed our newly refurbished rooms. At the Stevenage Novotel we make it paramount to provide our guests with a comfortable stay. Hope to see you again soon. Bethany Carter

LONDON
Reviewed 2 November 2015 via mobile

I don't remember ever staying in such a clinical, sparse and soulless hotel; once checked in I couldn't get out and get a taxi into town for a bite to eat quick enough. This hotel reminded me of one of those minimalist modern hospitals: no warmth, atmosphere or pleasant areas to enjoy, in the lounges, bar, restaurant or even bedroom....

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1Thank MARKDL995
H0992, Guest Relations Manager at Novotel Stevenage, responded to this review

Dear Guest, I am really sorry to read that your recent stay did not meet your expectation. We are currently undergoing a refurbishment of our bedrooms and public areas. I do hope you return in the future to see the changes we are making. Thank you for taking the time to review your stay.

Lisburn, United Kingdom
Reviewed 21 October 2015

Spent two nights here in Oct while attending an event in Knebworth house. The whole experience was very pleasant right from the girl who checked us in. The room was very spacious, clean and comfortable. Breakfast was good on both days as was my mixed grill for dinner. I must say thank you to Jane who was very helpful and...

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Helpful?
1Thank Eric P
H0992, Guest Relations Manager at Novotel Stevenage, responded to this review

Thanks so much for the great review; we love to hear that you enjoyed your stay with us. We are pleased that you got to enjoy our facilities while you stayed here and that Jane made you feel welcome. Bethany Carter

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Novotel Stevenage Hotel is located on Junction 7 of the A1M within the grounds of Knebworth House. The hotel offers 102 guestrooms, Contemporary restaurant and meeting and function space for up to 180 delegates. We have recently spent in excess of £3.5million on a full Hotel refurbishment, completing all 102 bedrooms, a fantastic new restaurant, comfortable lounge for Business or Leisure and our new reception and welcome area. The full hotel completion is set for July 2016 and will see the hotel re-branded as a 4 star hotel. The hotel also offers Free onsite parking (this is a premium in Stevenage),complimentary WIFI, air conditioning, and is easy access to Stevenage station which takes 25 minutes directly to London Kings cross. Suitable for business meetings, conferences, weddings and events. This hotel is also close to Luton Airport approx. 15 miles. ... more   less 

Additional Information about Novotel Stevenage

Address: Knebworth Park, Stevenage SG1 2AX, England
Region: United Kingdom > England > Hertfordshire > Stevenage
Price Range: $71 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Stevenage 3*
Number of rooms: 101
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Also Known As:
Novotel Stevenage Hotel Stevenage
Stevenage Novotel
Novotel Stevenage England
Hotel Style:
#1 Green Hotel in Stevenage
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Stevenage staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“speak to customer services and they will help to book the best room”
 of 5 bubbles AnnaDavisShaw, 20 Feb 2017 | Read review
“Having just had a refurbishment all rooms are good !”
 of 5 bubbles , 17 Feb 2017 | Read review
“Generally quiet”
 of 5 bubbles ChrisC459, 26 Jan 2017 | Read review
“We have stayed in several rooms and found all to be quite satisfactory”
 of 5 bubbles jaconiexamazon, 3 Jan 2017 | Read review
“Good access by smooth quiet lifts. The entire hotel was very quiet although lots of cars in carpark.”
 of 5 bubbles bos2nking, 6 Dec 2016 | Read review
5 of 5