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Novotel Stevenage

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Novotel Stevenage
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660 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Milton Keynes
Reviewed yesterday NEW

Stayed here for just one night between Christmas and New Year. Booking was simple and reasonably good value. Bar was well stocked and provided good service. Breakfast and the service from the two young ladies on duty at the time (29th December) was first rate and they did a great job. Very attentive and welcoming, made the stay really! Thank...

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Thank 1968ajs
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Conveniently located at A1M junction. Newly refurbished rooms with very good bathrooms and comfortable beds. Helpful and accommodating staff who were attentive to our needs. Tasty and plentiful breakfast.

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Thank Father Mike T
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent stay with us. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcome you back here soon. Sincerely, Ruslana Yarmolyuk General Manager

Edinburgh, United Kingdom
Reviewed 4 days ago NEW

We stay frequently at the Novotel in Stevenage when visiting family as it is convenient, scrupulously clean, dog friendly (with excellent walks in the surrounding land plus up the road to Knebworth House). A warm welcome and helpful staff. BUT on two separate stays. when organising a family gathering for evening meal, the service was absolutely appalling. A Manager has...

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Thank missruth2016
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your experience at the Novotel Stevenage. I am sorry that your dinner experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Stevenage, United Kingdom
Reviewed 2 weeks ago

Check in effortless and greeting professional, Room fresh and comfy, Shower really lovely. Only criticism and I say this as a female. Where is the dressing table to dry my hair and do make up, was the room designed by a man! But I must say your staff are lovely. I left my Fur stole in reception and there it...

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Thank lambmargaret
H0992, General Manager at Novotel Stevenage, responded to this review

Dear lambmargaret, Thank you so much for your lovely review. We are glad that our team were profesional and helpful and that you had an enjoyable exoperience with us. Looking forward to welcome you back soon. Kind regards Ruslana Yarmolyuk

Lincoln, United Kingdom
Reviewed 2 weeks ago

I stayed at the novatel for 1 night. Staff were extremely friendly. Room was immaculate. Had breakfast at 10 which was almost dried up could have down with a freshen up.BUT I will quite happily stay there again.

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Thank William O
H0992, General Manager at Novotel Stevenage, responded to this review

Dear William O, Thank you for your feedback. We are pleased that our team were helpful and professional. We are sorry your breakfast experience wasnt so good, we will address this with the breakfast team and we hope your next stay will be even more enjoyable. Kind regards Ruslana Yarmolyuk

Herts
Reviewed 2 weeks ago via mobile

Booked the chocolate afternoon tea groupon voucher several weeks before. I phoned the hotel giving my name and phone number. Arrived today, the receptionist took the voucher and went elsewhere. We suddenly heard another member of staff comment "not another booking." Maybe I should have known at this point I made the wrong decision for the treat for my husband's...

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1Thank 123hannaho
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your visit. I am sorry that your afternoon tea experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We were disapointed to...

Greater London, United Kingdom
Reviewed 3 weeks ago via mobile

Lovely room ; disappointed it was a shower room not bath but shower was very good. Kettle and plug were too far (layout was not a good design); bed was too hard, so were the pillows, so although hotel was quiet (except for some inconsiderate drunken guests from the 'do' that night) I had a bad nights sleep cos it...

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Thank 140Delilah
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Guest, Thank you for your recent feedback with regards to your stay with us. We are sorry to hear that your experience didnt meet your expectation. We just recently refurbished all hotel facilities, our bedrooms and all equipment very new. Design of the bedrooms was approved by head office team and it is build to the Novotel standards. Our...

Belfast, United Kingdom
Reviewed 3 weeks ago

For several years we have stayed here while enjoying Christmas with our family, all of whom live close by. Up to last year (2015) we found it to be no more than adequate, but then had a refurbished bedroom, which was a great improvement. This year we found that the entire premises has now also been refurbished, and really enjoyed...

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Thank jaconiexamazon
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Guest, It is lovely to read your positive review, thank you for taking the time to write it. We are glad that your recent stay with us was great value and we hoping to see you more often here. Happy New Year to you and all your family. Kind regards Ruslana Yarmolyuk

Stevenage, United Kingdom
Reviewed 3 weeks ago via mobile

We had Christmas Day Lunch with a group of family and friends. Nice and comfortable, good food , nice and hot, terrific atmosphere. Plenty of free parking, although it's next to the A1 couldn't hear and traffic noise. All in all a good time was had by all, thank you Novotel !!

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Thank johnnygw
H0992, General Manager at Novotel Stevenage, responded to this review

Dear johnnygw,, We very much appreciate your comments regarding your Christmas Day Lunch at the Novotel Stevenage. It is always a pleasure to know that our guests enjoying good time with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...

Reviewed 4 weeks ago via mobile

Lovely hotel easy access for traveling around and surprisingly quiet ! Wonderful very helpful and accommodating staff!! Food very good, drinks a little pricey and limited no choice. Keep it simple and your be fine. Breakfast was wonderful very big choice, help your self ! So I had full English and freshly made pancakes with fresh fruit for 2nd delightful!!...

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Thank Roli B
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Roli B, Thank you for sharing your recent experience with us. It is always a pleasure to receive nice feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Novotel Stevenage Hotel is located on Junction 7 of the A1M within the grounds of Knebworth House. The hotel offers 102 guestrooms, Contemporary restaurant and meeting and function space for up to 180 delegates. We have recently spent in excess of £3.5million on a full Hotel refurbishment, completing all 102 bedrooms, a fantastic new restaurant, comfortable lounge for Business or Leisure and our new reception and welcome area. The full hotel completion is set for July 2016 and will see the hotel re-branded as a 4 star hotel. The hotel also offers Free onsite parking (this is a premium in Stevenage),complimentary WIFI, air conditioning, and is easy access to Stevenage station which takes 25 minutes directly to London Kings cross. Suitable for business meetings, conferences, weddings and events. This hotel is also close to Luton Airport approx. 15 miles. ... more   less 

Additional Information about Novotel Stevenage

Address: Knebworth Park, Stevenage SG1 2AX, England
Region: United Kingdom > England > Hertfordshire > Stevenage
Price Range: $72 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Stevenage 3*
Number of rooms: 101
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Also Known As:
Novotel Stevenage Hotel Stevenage
Stevenage Novotel
Novotel Stevenage England
Hotel Style:
#1 Green Hotel in Stevenage
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Stevenage staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed in several rooms and found all to be quite satisfactory”
 of 5 bubbles jaconiexamazon, 3 Jan 2017 | Read review
“Good access by smooth quiet lifts. The entire hotel was very quiet although lots of cars in carpark.”
 of 5 bubbles bos2nking, 6 Dec 2016 | Read review
“Didn't stay”
 of 5 bubbles marion186305, 27 Nov 2016 | Read review
“Stayed in most rooms here - mostly all the same, and surprisingly quiet given proximity to A1(M)”
 of 5 bubbles Dervey, 23 Nov 2016 | Read review
“We had room 325! Really big!”
 of 5 bubbles , 9 Nov 2016 | Read review
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