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Novotel Stevenage

Expedia.comUSD 76*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 90*
USD 76*
USD 90*
USD 76*
USD 90*
USD 76*
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Novotel Stevenage
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709 Reviews from our TripAdvisor Community

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Showing 658: English reviews
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St Neots, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Novotel Hotels
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Helpful?
Thank petercN801RW
Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

We have stayed at the Novotel Stevenage on a number of occasions so it was lovely to be welcomed by staff with warm hugs on arrival this May. Very helpful with luggage and still able to have food despite a later arrival. My elderly Mum had a fully accessible room on the ground floor whilst me and dog were nearer...

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Helpful?
Thank missruth2016
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Guest, Thank you so much for taking the time writing your review. We are glad that your stay with us were enjoyable and that our team looks after you very well. We are looking at the issues with IT and our PMS system, I can assure you we will fix it by the end of this week. We are...

Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago via mobile

Had a good night at this hotel. Check in was fine, room was excellent, good secure parking and no problems with check out. Good location too, right next to the a1 and the knebworth grounds right next door made it a peaceful night.

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Helpful?
Thank englishpunk
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Reviewer, Thank you for your lovely feedback with regards to your recent stay. We are looking forward to welcome you here back very soon, Kind regards Ruslana Yarmolyuk

Southend-on-Sea, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed on the night o 2nd May 2017. The room was very good, clean and the bed was comfortable. Bathroom was adequate but a bit disappointed that there was only a shower. I found the restaurant a little expensive for what was on offer and quite that the fish & chips did not come with tartare sauce, and when...

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Helpful?
Thank A7363KPbobc
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Reviewer, Thank you for taking the time to send us your feedback on your stay. Very sorry about your restaurant experience did meet your expectations. I think the issue with fish and chips dish is that the tartar sauce is not served on the side but used to decorate the plate. Perhaps its not enough for the consumer and...

Bungay, United Kingdom
Reviewed 2 weeks ago via mobile

Found staff helpful, good breakfast, nice leafy surroundings even though its right next to A1M motorway. Room was of modern type: widescreen tv; safe; fridge. Thankful they accept dogs. Will prob stay again if in the area.

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Helpful?
Thank Paul S
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Paul S, Thank you for your lovely review of your recent stay with us. We are pleased that your stay was satisfactory and we are looking forward to welcome you back here soon. Kind regards Ruslana Yarmolyuk

zurich
Reviewed 3 weeks ago

The hotel has been upgraded since my last stay. The rooms are modern and very clean. The reception staff could be a bit polite, as check in the hotel had the wrong address when I asked her to change this it was like how dare I ask this. The bar staff need to know that if the bar is not...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank snelljustin27
H0992, General Manager at Novotel Stevenage, responded to this review

Dear snelljustin27, Thank you for your recent feedback. We much appreciate your comments about our service, it will serve us well as a training opportunity and it will help our team to understand the service we provide. Thank you for bringing to our attention beverages price strategy- will look at this and change accordingly. We hope to welcome you back...

Merriott, United Kingdom
Reviewed 3 weeks ago

Visually the refurbishment is very good. However when we arrived there was no one at reception and had to ask another member of staff to find someone. The heating was not on in our room and when we asked at reception the heating had not been turned on. Then the receptionist turned heating on from the office. There is no...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank alankN8874LD
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Reviewer, Thank you for your feedback. We glad that you liked our recent refurbishment, but we are sorry that your experience did not meet your expectation. We will discuss your comments with room division manager and we will organise training to whole reception staff. We are looking forward to welcome you back here soon. Kind regards Ruslana Yarmolyuk

Reviewed 3 weeks ago via mobile

I stayed here with my husband.We had been to see family and had been on a long drive so needed a nice place to stay. The room was plesent and had all the facilities in it. Although it was laking on a few things. There was only enough tea,coffee and sugar for one drink. The sink in the bathroom was...

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Helpful?
Thank Vicki G
H0992, General Manager at Novotel Stevenage, responded to this review

Dear Vicki G, Thank you for taking the time to write your feedback about experience with us. We are pleased that your stay was good, peaceful and comfortable. We are looking forward to welcome you back soon. Kind regards Ruslana Yarmolyuk

Derbyshire, United Kingdom
Reviewed 3 weeks ago

I dont normaly review Hotels, I am a constant vsitor to Hotels through work...I normally like the luxury of my own bed at the weekends. I stayed in this Novotel overnight to attend a local party. Check in was easy, relaxed,proffesional and friendly.My room was lovely, Modern, Clean and spacious... Made good use of the easy multi media television, plugged...

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Helpful?
Thank livealot2017
H0992, General Manager at Novotel Stevenage, responded to this review

Dear livealot2017, Thank you ever so much for your lovely comments. We are glad that you had a great time with us, so pleased that you enjoyed our recent refurbishment, We are looking forward to welcome you back here soon. Kind regards Ruslana Yarmolyuk

Uk
Reviewed 3 weeks ago via mobile

Stayed at the Novotel Stevenage for business in April 2017. Bedroom was big, quiet and bed was comfortable. However, there is only one elevator in the building and, despite it not working, no help was offered to take my luggage upstairs. Also, many of the items on the breakfast menu were actually not available (nuts, fruit and seeds). Really not...

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Helpful?
Thank KarinemUk
H0992, General Manager at Novotel Stevenage, responded to this review

Dear KarinemUk, Thank you for your feedback with regards to your recent stay. We are sorry that your experience did not meet your expectation. As you said we have only 1 elevator on the premises and unfortunately was out of order on the day- very sorry for the inconvenience its caused. we will look at the breakfast items provided and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
Novotel Stevenage Hotel is located on Junction 7 of the A1M within the grounds of Knebworth House. The hotel offers 102 guestrooms, Contemporary restaurant and meeting and function space for up to 180 delegates. We have recently spent in excess of £3.5million on a full Hotel refurbishment, completing all 102 bedrooms, a fantastic new restaurant, comfortable lounge for Business or Leisure and our new reception and welcome area. The full hotel completion is set for July 2016 and will see the hotel re-branded as a 4 star hotel. The hotel also offers Free onsite parking (this is a premium in Stevenage),complimentary WIFI, air conditioning, and is easy access to Stevenage station which takes 25 minutes directly to London Kings cross. Suitable for business meetings, conferences, weddings and events. This hotel is also close to Luton Airport approx. 15 miles. ... more   less 

Additional Information about Novotel Stevenage

Address: Knebworth Park, Stevenage SG1 2AX, England
Region: United Kingdom > England > Hertfordshire > Stevenage
Price Range: $99 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Stevenage 3*
Number of rooms: 101
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Also Known As:
Novotel Stevenage Hotel Stevenage
Stevenage Novotel
Novotel Stevenage England
Hotel Style:
#1 Green Hotel in Stevenage
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Stevenage staff and other travellers.
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Questions? Get answers from Novotel Stevenage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, couldn't fault the room!”
petercN801RW, 23 May 2017 | Read review
“There is no towel rail and did not hear extractor, bathroom very wet. A full length mirror would have been better.”
alankN8874LD, 30 Apr 2017 | Read review
“Room 124 was lovely...”
livealot2017, 28 Apr 2017 | Read review
“Ask for a room, away from the A1 side to ensure a good sleep.”
GriJohn, 6 Apr 2017 | Read review
“All rooms are great, and the staff make it a perfect experience.”
everygas, 3 Apr 2017 | Read review
5 of 5
Expedia.com
USD 76* /night
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Hotels.comUSD 76
Orbitz.comUSD 76
HotelQuicklyUSD 90
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Prices are for 1 room, 2 adults
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