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The Grand Ash

143 reviews
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Traveller (12)
Room & Suite (18)
Dining (6)
Overview
  • Excellent10%
  • Very good33%
  • Average19%
  • Poor13%
  • Terrible25%
Travellers talk about
Public Wifi
Breakfast Available
Non-Smoking Hotel
Restaurant
Bar/Lounge
Free Parking
Family Rooms
2.5 Star Hotel
All hotel details
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Reviews (143)Write a Review
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LanguageEnglish
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37
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All reviewsclean sheets and towelsbudget hotelquiet at nightwould stay againset us up for the daycentral locationcomfy bedcooked breakfastensuiteormepromenade
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11 - 15 of 143 reviews
Reviewed 30 May 2017 via mobile

I would not recommend anyone to use this hotel ever, we arrived on Saturday 27 th May for a 1 night b&b for a cost of £85, when we booked our confirmation came from booking .com via email, all correct and stated no payment would...More

21  Thank Martin-McKie
Response from Grandashhotel, Manager at The Grand AshResponded 24 June 2017

You should try reading it again, it says nothing of the sorts, it informs you that a payment may be taken at any time after the 30 day cancellation period has expired, we know from bitter experience that a change of weather, relationships or a...More

Reviewed 29 May 2017 via mobile

This hotel is fine if you're staying for a few days, the rooms are basic and slightly dated but the staff and service make up for that. Great location really near shops and the Orme and the price is very reasonable.More

2  Thank TJS931
Response from Grandashhotel, Manager at The Grand AshResponded 24 June 2017

Thanks for this, we try our best we are an old hotel and built around 1860 we dont try to be anything other than a budget hotel, we keep it clean and comfortable, its not chic, or boutique and wallpaper and paint swatch freaks will...More

Reviewed 16 May 2017 via mobile

I ended up here for one with my grand daughter after a mix up with my original booking at another hotel. We got there and the door was locked so had to be let in by a scruffy looking man. Room was small carpet misisng...More

16  Thank gillm1969
Response from Grandashhotel, General Manager at The Grand AshResponded 20 May 2017

First of all let me say I find your comments extremely rude and totally unacceptable, you make assumptions that are as inaccurate and inappropriate as your usage of the English language, rancid for example is normally associated with fats & oils, how you can end...More

Reviewed 21 April 2017 via mobile

At first I read these horrendous reviews and thought surely it can't be this bad, well as you can tell from the review title I should have believed the previous reviews, you can tell the caliber of the venue by how much time the owners...More

16  Thank Sarah-Louise E
Response from Grandashhotel, General Manager at The Grand AshResponded 20 May 2017

I take it you appear to think you have the monopoly on vicious comments, I wont gratify you by adding cleverly, since I find nothing of that calibre in your cavalcade of complaints about common sense procedures, the keys which have nothing to do with...More

Reviewed 19 April 2017 via mobile

First of all i would like to express how much attention the hotel needs to get it up to its two star expectations, as it is two stars i wasnt expecting it to be like the Hilton hotel, and after reading the reviews on here...More

25  Thank Sam F
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Restaurant
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Hotel Amenities
Breakfast Available
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Restaurant
Bar/Lounge
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Non-Smoking Rooms
Details
Hotel class
Room types
Non-Smoking Rooms
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Traveller (12)
Room & Suite (18)
Dining (6)
Questions & Answers
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sarahNeath
7 March 2015|
AnswerShow all 4 answers
Response from collyolly_10 | Reviewed this property |
I can only only say that when we stayed, as soon as you walk,there is a tiny reception on left then dinning room. Directly ahead of is an extemly small lift. If you have a wheelchair you just about fit in. I did not see any... More
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Room Tips
"Close to all action and at good cost"
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"Avoid if possible"
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"Pot luck what you will get can't comment on other rooms"
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"It has a lift to all floors"
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