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Pier Hotel

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1 room 2 adults 0 children
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Pier Hotel
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243 Reviews from our TripAdvisor Community

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Showing 232: English reviews
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Reviewed 1 week ago via mobile

Went to stay here complained about the dirty room was just told "this isn't the grand the room is the room" very disappointed. Not the room as stated in the pictures, hair in the bath, dust all in the bathroom, holes in the towels, bird droppings on the net curtains! Don't go here unless you expect you room unclean!

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Thank Chris S
Bristol, United Kingdom
Reviewed 3 weeks ago

This hotel was perfect! the best 2 star hotel I have ever stayed in. The staff were lovely especially Doris. When I returned from my night there was someone asleep on the stairs. I can only assume that this man wanted to sleep in this hotel so badly however all the rooms were full. In the morning i spoke to...

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Thank willmason2017
Wallington, United Kingdom
Reviewed 21 January 2017 via mobile

I'm sorry but this hotel is very dirty and dated? As soon as I got in the room started to unpack open the draw and there was half a bag of open sweets? Sat on the bed and there on the floor a head band?? Don't think it had been cleaned at all? The last think was the dripping tap...

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1Thank Tony L
Reviewed 2 January 2017

Great location for visiting Eastbourne and its seafront but the hotel is very tired, has uneven floors everywhere and has very limited and out dated facilities in the rooms and common areas. Couldn't get out quick enough as it was cold too! The bedding appears to be clean, not so sure about the carpet and other furnishings. Needs serious money...

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3Thank Sue S
Dover, United Kingdom
Reviewed 30 December 2016

We booked to stay 2 nights over Christmas 2016 and was not disappointed. The food was fantastic the hospitality was excellent. Gary & Emma and the hotel team went out of their ways to make everyone happy and ensure they had a good time. The room was comfortable and overlooking the pier. we will definitely stay again. Good old fashioned...

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Thank moylie1964
Reviewed 26 October 2016

I have stayed here at the Pier Hotel before with my daughter, who actually recommended it to me as she had been there before. The staff have always been very accommodating, extremely friendly and very helpful. I was actually just about to aboard my flight to Gatwick when I was called by the person I was supposed to be staying...

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Thank Traceydec
Chelmsford, United Kingdom
Reviewed 24 October 2016

Room clean bedding clean, breakfast good. Bathroom had large amounts of damp with water dripping through ceiling. All of the hotel looked shabby with wallpaper hanging of walls.The shower was either boiling hot or freezing cold no happy medium. Bar was a joke bar staff did not know what a spritzer was .Not suitable for people with walking difficulties. At...

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Thank lenh154
Cambridgeshire, United Kingdom
Reviewed 9 October 2016

Stayed at this hotel last weekend. The brochure in the room was nothing like the reality. The state of the room was unbelievable, a hole in the wall with wallpaper peeling off it.Whilst using the shower you had to put up with the water alternating between cold and scalding hot. We tried the bar in the evening but moved on...

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1Thank Dawnnelson59
London, United Kingdom
Reviewed 3 October 2016 via mobile

Stay at the pier hotel on a Saturday night just for one night . Checked in ok , not sure if it was staff or not no uniform. Was told there was a lift but only goes half floors then walk up the stairs one flight , very weird but ok . Room was at the back of the hotel...

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Thank vernont50
Reviewed 25 September 2016 via mobile

I have just spent a few days at the Pier hotel,great location but in great need of redecoration ! Shabby marked carpet in room, peeling wall paper,cracked walls. Need to go back to basics and the company needs to invest in this lovely hotel ! Public areas needed some t.l.c The lift was an experience, breakfast was pleasant and managed...

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Thank seamensenior

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included

Additional Information about Pier Hotel

Address: 4 Grand Parade, Eastbourne BN21 3EH, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $62 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pier Hotel 3*
Number of rooms: 31
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Also Known As:
Pier Hotel Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Pier Hotel staff and other travellers.
2 questions
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Questions? Get answers from Pier Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay the extra £1 for a sea view”
 of 5 bubbles willmason2017, 1 Feb 2017 | Read review
“sea facing room”
  • Christmas presents and card
 of 5 bubbles moylie1964, 30 Dec 2016 | Read review
“Quiet, good nights sleep and very comfortable. dinner restaurant is downstairs and I feel the food is excellent”
 of 5 bubbles Traceydec, 25 Oct 2016 | Read review
“Avoid rooms 205/105”
 of 5 bubbles lenh154, 24 Oct 2016 | Read review
“Check electrical appliances work in the room as for example the TV doesnot work.”
 of 5 bubbles 670nickb, 13 Sep 2016 | Read review
5 of 5