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Hydro Hotel Eastbourne

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Hydro Hotel Eastbourne
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688 Reviews from our TripAdvisor Community

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Showing 684: English reviews
East Grinstead
Reviewed 7 November 2016

I always look forward to staying at The Hydro. There is something very special about it. It is comfortable with a lovely calm atmosphere, always relaxing and the Crystal restaurant is lovely with excellent food. The Conservatory is a lovely place to eat and enjoy the view. Trish

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Thank Trish440
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. I was delighted to read you enjoyed your stay and that the Crystal restaurant was particularly lovely with excellent food. On behalf of all the team I look forward to welcoming you back to the hotel when I can assure you of our very best attention. Best wishes Jonathan Owen

Oxfordshire
Reviewed 6 November 2016

My wife and Ihave just returned after spending a few days atthe Hydro Eastbourne and thought it was fabulous. Do not expect the same old, same old rooms as you get at modern budget hotels here you return to the elegance and service of the 1920s and 30s. OK the decoration in some of the areas may need some attention...

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Thank ozziemog
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your recent stay with us. I know the team will be extremely proud to read you kind words. We are in the process of refurbishing our public areas and hopefully 30 bedrooms next year which will certainly enhance our offering. Indeed the Drawing room has now been completed and received much praise....

Worcester, United Kingdom
Reviewed 4 November 2016

A wonderful old hotel which has managed to combine old world charm in its building and decor with wonderful service from happy, dedicated staff who appear to enjoy looking after their guests. The hotel is situated on a headland with beautiful views. Anyone looking for a relaxed stay with superb service need look no further.

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Thank treliske
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor following your stay. I was delighted to read that you enjoyed your break and found the team to be very good. May I thank you for your kind words which I will relay to all the team in this mornings communications meeting. I trust and hope to welcome you back...

London, United Kingdom
Reviewed 1 November 2016

Booked afternoon tea for my wife's birthday. We were given a nicely located table in the conservatory overlooking the sea. Afternoon tea comprised a selection of sandwiches, scones and cakes together with tea of our choice. The service was good and there was no pressure to hurry up. Overall we enjoyed our tea and recommend to others.

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Thank Rob T
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your recent Afternoon Tea for your wife's Birthday. May I extend the teams best wishes to your wife and trust she enjoyed your birthday. I will certainly convey your kind words to all the team and I know the Patisserie team will be particularly proud to learn that you enjoyed their afternoon...

Ashford, United Kingdom
Reviewed 31 October 2016 via mobile

My husband and I booked a deal through Travelzoo for a one night stay which included a cream tea and breakfast and a room with a seaview to celebrate my husband's birthday. On our arrival we were greeted warmly and promptly given a key card to our room what a surprise we got when we entered the room it had...

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2Thank cjm60
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your recent stay. I was pleased to read you thoroughly enjoyed your break and you kind words will be relayed to all the team in our daily communications meeting. I will certainly consider your constructive comments with regards to the lighting in the Crystal restaurant, I know Rosie our restaurant manager will...

London, United Kingdom
Reviewed 31 October 2016

room well appointed beautiful sea view, hotel busy but quiet ,recommend afternoon tea in the conservatory. plenty of parking nearby and friendly staff breakfast served in the crystal dining room was pleasant a very enjoyable stay

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1Thank chris l
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your recent stay. I was delighted to read you enjoyed your break and that the team were friendly which added to your stay. On behalf of all the team I look forward to welcoming you back to the hotel when I can assure you of our very best attention. Best wishes Jonathan...

London, United Kingdom
Reviewed 31 October 2016

You could be forgiven for thinking you have stepped on to the set of Downton Abbey,as this hotel is quite magical for the fact that it hasn't tried to compete with modern times, instead it has retained a wonderful feeling of the past, with it's beautiful oak arches leading to different parts of this intriguing hotel. This hotel purched on...

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Thank TheIndepndent
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. I was delighted to read that you enjoyed the architecture of the hotel and the facilities and service we offer our guests. I know the team will be extremely proud to learn of your impression during your stay and I will ensure this is relayed to them in our communications...

Norwich, United Kingdom
Reviewed 31 October 2016 via mobile

Check-in was inefficient. Had to ask for basic information, ie breakfast, as this wasn't automatically given. No directions for room either given there are 2 lifts and staircases. Found second lift ourselves. Our room was clean and pleasant albeit small. It was quiet and peaceful, overlooking car-park, towards end of corridor on second floor. Free car-park and on road parking...

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1Thank missyhall
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your stay with us. Please accept my sincere apologies for the quality of your nights sleep and the clear reluctance to offer a sincere apology from the team. As a matter of urgency I have spoken with Hannah Francis our senior assistant manager to convey your understandable anguish with the quality of...

Kingston, Canada
Reviewed 28 October 2016

I'd say the service is patchy, or perhaps I was just unlucky. Room service and main dining room service were both fine. Other aspects not so good. I waited an hour in the conservatory area for a jacket potato with tuna -- clearly a mix up in the kitchen. The front desk said a porter would deliver my bag to...

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3Thank Sheila C
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. As with all constructive feedback my job as the general manager is to ensure this is relayed to the teams and more importantly action is taken to ensure our high standards of hospitality and service are maintained. Our new bar and lounge manager Steven has recently joined the team and...

Reviewed 27 October 2016 via mobile

Not having stayed at the Hydro before, I arrived with an open mind and was pleasantly surprised when I checked in. Very friendly, professional staff and an old fashioned feel to the place, it fails to disappoint. The room is clean and roomy with all the usual facilities. Tea coffee and biscuits are provided and replenish each day. The bed...

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1Thank Glyn F
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. I was pleased to read you enjoyed your stay and that the team were friendly, professional and looked after you so well. On behalf of all the team I look forward to welcoming you back to the hotel when I can assure you of our very best attention. Best wishes...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Crystal Restaurant
Crystal Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hydro is Eastbourne's finest 3 star hotel. From its clifftop location, 121 feet above sea level, the hotel features magnificent views of the sea and the cliffs of Beachy Head. With 81 bedrooms, two restaurants and five function rooms, it is ideal for both business and leisure travellers. Plenty of free parking on site and surrounding the hotel, friendly and professional service, excellent cuisine, newly refurbished bedrooms and Wi-Fi included in the accommodation rate. The Hydro is the perfect choice for your next stay in Eastbourne. ... more   less 

Additional Information about Hydro Hotel Eastbourne

Address: Mount Road, Eastbourne BN20 7HZ, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $128 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hydro Hotel Eastbourne 3*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity and Priceline so you can book your Hydro Hotel Eastbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Business Hotel in Eastbourne
#9 Romantic Hotel in Eastbourne
#16 Family Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hydro Hotel Eastbourne staff and other travellers.
6 questions
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Brighton, United Kingdom
Tonbridge, United Kingdom
1 month ago
Lincolnshire
over a year ago

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Questions? Get answers from Hydro Hotel Eastbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Sea view room always an advantage”
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 of 5 bubbles JEC2102, 17 Feb 2017 | Read review
“Always go for a sea view”
 of 5 bubbles susanpW3426UJ, 16 Feb 2017 | Read review
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5 of 5