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BEST WESTERN York House Hotel

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1,825 Reviews from our TripAdvisor Community

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Showing 1,812: English reviews
London, United Kingdom
Reviewed 1 week ago via mobile

A friend and I stayed for 1 night in a twin room which was nicely decorated, the location was perfect as it is right on the seafront and accessible to shops and nightlife. We didn't eat here so I cannot comment on the food but even though it was low season, the hotel still seemed relatively busy. The only small...

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Helpful?
Thank SunnyDay777
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear SunnyDay, Thank you for taking the time to leave a review here of your time with us at the Best Western York House Hotel. I am really happy you enjoyed your time with us overall. As you mentioned things get a little quieter in November / December time but we have events on and have had wedding bookings too....

Spencer, West Virginia
Reviewed 2 weeks ago

Went to a wedding here and found it quite lovely. Nice size room for a family of four with a double, single and a comfortable couch bed. Ask for a sea view room as it was great for sunrise and had our own Seagull who was named Uncle Ziggy. The indoor pool was just the right temperature for swimming (...

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Helpful?
1Thank Cais51
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Cais, Thank you for taking the time to share your views on the Best Western York House Hotel Eastbourne with us. I am truly delighted to read of your experiences and this is our aim to meet and exceed expectations where possible. It is quite touching to read you took a Seagull under your wing - even naming it...

Ramsgate, England, United Kingdom
Reviewed 2 weeks ago

hotel in very good location,parking fairly easy but is winter it must be bad in the summer.the hotel was clean bright and airy as were all the staff. our sea view room on the third floor was like an attic room with an enourmous bath room in fact almost as big as the bedroom/ now on to the dinner,it was...

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Helpful?
Thank Robin P
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Robin, Thanks for providing feedback on your recent experiences here at the Best Western York House Hotel Eastbourne. I am happy to read you enjoyed our spacious rooms on the sea front. I am very disappointed at your evaluation of our food offering. I am surprised that you class a hotel's food menu as "Cheap Quality" when it is...

London
Reviewed 2 weeks ago

We stayed here for the weekend and on the whole had a great time. HIts: seaview room - was large and very comfortable, beautifully decorated and modern. Breakfast - plentiful, with helpful polite staff, who were happy to bring more tea,etc. Lots of choice. Location - was great for shops, the pier for a stroll and other local attractions including...

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Helpful?
Thank Bunnykin9
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Bunnykin, Thanks for taking the time to review the Best Western York House Hotel Eastbourne. It is great that you enjoyed your stay overall here with us. There is a lot to see and do in and around Eastbourne and I'm pleased you had a good time. Thanks for your feedback regarding the restaurant service. I am happy that...

Reviewed 2 weeks ago via mobile

Very clean excellent room very big bed the only disappointment was the swimming pool changing room very dingy and dirty but everything else the service the room was brilliant and not having a mini fridge with the room being so big was a let down But would defiantly stay again best sleep had on the stretch

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Helpful?
Thank Steve S
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Hi Steve, Thank you so much for your feedback on your recent stay with us here at the Best Western York House Hotel Eastbourne. Thank you for rating us so high - I am sorry that you felt the changing facilities did not meet your expectations. They do get cleaned on a regular bases but I will review this. Next...

Eastbourne, United Kingdom
Reviewed 3 weeks ago

My wife and I along with 60 other guests, attended a weekend at this hotel on 11-13 November. I was involved with dealing with Roxanne, the Events Coordinator, I found her to be very professional, courteous and extremely helpful. THe staff at the hotel, we found to be committed to making sure our stay was a memorable one. Everybody that...

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Helpful?
Thank mike j
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Mike, Thank you very much for taking time out of your day to leave us feedback on your experiences here at Best Western York House Hotel. It was great to have you and your guests stay with us and I very happy that we met your expectations as a whole. Thank you for also mentioning Roxanne - I know...

Reviewed 3 weeks ago via mobile

We stayed for a quick midweek break with our small dog Kajo. Excellent room ( 303 ) and great service. Stuart the GM, was more than helpful when we checked into our room, and there wasn't any of the cookies that they usually leave in the room for the dog, ( our dog loves them! ) Some were promptly sent...

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Helpful?
Thank JOHN K
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear John, Hello again and thanks for your review on your recent stay with us here at Best Western York House Hotel. It was great to have your four legged friend and you stay with us. As I've stated before on this review site we are dog friendly and welcome them always. Kajo was very energic and such a lovely...

Reviewed 3 weeks ago

I stayed in one of the exec suites and i have to say my expectation was exceeded. The Jacuzzi bath was amazing and great way to relax end of the day. The staff could not of done any more for us. From breakfast to the great bar for relaxing in the evening and sitting outside and enjoying the view of...

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Helpful?
Thank Steve O
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Steve, Thank you for taking the time to leave a review here of your time with us at the Best Western York House Hotel. I am so pleased to read that we exceeded your expectations. I will certainly forward your comments on to the team which work hard each day to provide the high level of service which is...

London, United Kingdom
Reviewed 3 weeks ago

My husband and I stayed at this hotel for two nights and left with mixed feelings. Our stay was the result of a ‘deal’ offered by Best Western to their Rewards Card holders. We arrived at the hotel two hours early and presented ourselves at Reception hoping to check in and drop off our bag. On approaching Reception we were...

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Helpful?
Thank Sue G
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Kevin and Sue G, Thanks for providing feedback on your recent experiences here at the Best Western York House Hotel Eastbourne. I am pleased that I was able to make contact with you directly and I am looking forward to welcoming you back to the hotel in the near future. This is certainly not the standard which we are...

Camberley, United Kingdom
Reviewed 3 weeks ago

Hotel very clean and tidy. Rooms had all the facilities needed for our weekend away. Staff very polite and always at hand. Evening meal was great had a nice selection of starters, mains and desserts. There was also a wide selection at breakfast catering all tastes. Hotel was right on the sea ftont which was excellent for strolling along.Would definitely...

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Helpful?
Thank Angela F
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Angela, Thanks for the review of your recent experiences here at the Best Western York House Hotel Eastbourne. I am really happy you enjoyed your stay with us here and that we met your expectations in all areas. As you mentioned it is wonderful for walking along - on a clear day you can see the ships in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 

Additional Information about BEST WESTERN York House Hotel

Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $71 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York House Hotel 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#1 Romantic Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN York House Hotel staff and other travellers.
24 questions
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London, United Kingdom
Harlow, United Kingdom
over a year ago
Southampton, United Kingdom
Oxfordshire, United Kingdom

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Questions? Get answers from BEST WESTERN York House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a sea view room if available .”
 of 5 bubbles Geoff238, 8 Dec 2016 | Read review
“Lifts to all floors, sea view lovely”
 of 5 bubbles 139janicem, 8 Dec 2016 | Read review
“Worth the extra to upgrade to sea view.”
 of 5 bubbles Blenkarn, 7 Dec 2016 | Read review
“Sea front rooms are worth the upgrade”
  • Sunrise from our window
 of 5 bubbles Adstring, 4 Dec 2016 | Read review
“Seaview rooms are worth extra”
 of 5 bubbles daveywhitstable, 1 Dec 2016 | Read review
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