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Best Western York House Hotel

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1,954 Reviews from our TripAdvisor Community

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Showing 1,941: English reviews
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Reviewed 3 days ago NEW

Excellent, very clean, seaview room, with a lovely ensuite shower. Staff very helpful. Great , quiet location, but within walking distance of all amenities/ shops. Easy on street parking, at only £1 per day with a hotel ticket. Buffet breakfast, with plenty of choice. Lifts to all levels..

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Helpful?
Thank John C
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear John, Thank you for taking the time to share your recent experiences at the Best Western York House Hotel Eastbourne. I am pleased that you enjoyed your stay with us; I will ensure your comments are feed back to the team and I'm sure they will be just as happy I was when reading. Really delighted we met your...

Reviewed 5 days ago NEW

Had a lovely sea view room (well worth the upgrade) big king size room, very clean and spacious. breakfast was good lots of food to choose from and the evening meal was good the staff were very polite and helpful, the swimming pool was quite water was warm very relaxing. will definitely stay again

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Helpful?
Thank Angela W
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear Angela, Thank you for your review of the Best Western York House Hotel Eastbourne. I am delighted that you enjoyed your stay with us and that we met expectations. It is also pleasing to read you made us of all our facilities. Thank you also for the feedback relating to the team which will serve as a wonderful motivator...

Reviewed 6 days ago NEWvia mobile

Had 2 sea view rooms with king size 4 poster beds which were really nice, 3rd room was a standard double at back of hotel on 3rd floor which was very compact. Definitely worth upgrading your room as I would have been very disappointed with this room but the person staying in it wasn't worried as only one night. Everywhere...

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Helpful?
Thank DLW_2013
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear DLW_2013, Thank you for taking the time to post a review on your recent experiences with us. I am pleased that you enjoyed your stay and found the building to be in good condition and the location met your needs. Thank you for your comment relating to the Bar service which will be passed on; relating to breakfast -...

London, United Kingdom
Reviewed 1 week ago NEW

I originally booked a one-night stay which I then extended to two nights as I was so impressed by both the room and the staff. When booking the room, my many concerns and requests (quiet room, etc) were cheerfully addressed and accommodated by Darren. Nothing seemed too much trouble to him or any of the other staff I came across...

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Helpful?
Thank Ana G
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear Ana, Thank you for taking the time to write a review on your recent stay with us here at the Best Western York House Hotel Eastbourne. It is a wonderful review to read and I am very pleased that we met your expectations. I will pass on the great feedback to Darren and the team as I know they...

London, United Kingdom
Reviewed 1 week ago via mobile

We were so pleasantly surprise by this beautiful beach front hotel. We had booked via groupon so were not expecting the best but the room we were given here was probably one of the best we have ever stayed in. We had a huge room, sea view, big windows the lot. We booked into the restaurant for the evening and...

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Helpful?
Thank amj0x
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear amj0x, Thank you for posting a review on your stay here at the Best Western York House Hotel Eastbourne. I am pleased that overall you enjoyed your time with us and thank you for the 4/5 star rating despite encountering some issue's during your stay. Please be assured that I have addressed your comments in full with the team...

Southampton, United Kingdom
Reviewed 1 week ago

Had an enjoyable couple of days stay. Staff very courteous and friendly. Breakfast was excellent, catered for my wife's diet. Bar prices were as you would expect from a hotel, but £3.50 for a bag of crisps was I felt a bit on the steep side. Nice location.

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Helpful?
Thank allobally20
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear allobally20, Thank you for your recent review of your experiences with us here at the Best Western York House Hotel Eastbourne. I am delighted that you enjoyed your stay with us and found the team to be courteous and friendly; I know this feedback will serve as a motivator for the team here. A bag of crisps costs £1...

Kent, United Kingdom
Reviewed 1 week ago

The Hotel staff are very helpful and friendly. We unfortunately had to change our room after first evening because of noise from pigeons sitting on our window ledge. There was lot of mess outside the window and broken wire which is meant to stop birds from perching. After changing rooms the bathroom had a broken shower and the floor needed...

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Helpful?
Thank fbullock1
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear Fbullock, Thank you for your recent feedback regarding your recent stay here at the Best Western York House Hotel Eastbourne. I am pleased that the team were able to transfer you to an alternative room after hearing the feedback on your first night sleep. We always try to resolve guest complaints during their stay where possible. Thank you for...

London, United Kingdom
Reviewed 1 week ago

I booked 2 rooms one for my wife and myself and one for my son and mother in law. Both rooms were first class, had sea views, large and spacious. An excellent breakfast was included in the package and no waiting time. The hotel has a small bar which again is neat and tidy with ample space outside with views...

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Helpful?
Thank Edward M
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear Edward, Thanks for your great review of the Best Western York House Hotel Eastbourne. I'm truly delighted we met your expectations and that we able to make your experiences memorable for all the right reasons. The team and I hope to have the opportunity to welcome both you and your mother in law back in the future. Kind regards...

Reviewed 1 week ago via mobile

Me and my girlfriend stayed here for 2 nights on a Groupon deal. Staff were very friendly, food was good and room was a nice size. Great location too, practically on the seafront! Only reason it's not 5 stars is because we didn't have a sea view.

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Helpful?
Thank Steve Eynon P
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear Steve, Thanks for posting a review on your recent experiences here at the Best Western York House Hotel Eastbourne. I'm delighted you enjoyed your time with us here and found my team to be friendly and food to be good which I I'm sure will be well received well by the team. Please book directly with us to discuss...

Sittingbourne, United Kingdom
Reviewed 1 week ago via mobile

I booked this hotel for a 2 day break for my partners birthday and was very pleased. We booked it through Groupon and got a deal including free breakfast and £30 dinner credit. Hotel is only About 10 minute walk from pier and 15 minute walk to main town shopping centre. The hotel was clean the staff very friendly and...

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Helpful?
2Thank DonnyU1984
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear DonnyU1984, Thank you for your feedback on your recent stay with us here at the Best Western York House Hotel Eastbourne. I'm delighted you enjoyed your stay with us and really happy that we met your expectations in all areas. It is great to hear you found the team to be friendly and helpful; this will be feed back...

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Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 

Additional Information about Best Western York House Hotel

Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $82 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western York House Hotel 3*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Travelocity, Priceline, Booking.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Best Western York House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#1 Romantic Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Best Western York House Hotel staff and other travellers.
29 questions
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London, United Kingdom
Greater London, United Kingdom
Greater London, United Kingdom
Harlow, United Kingdom
over a year ago

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Questions? Get answers from Best Western York House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request seaview room with bath and shower.”
, 26 Apr 2017 | Read review
“Room 303. Top floor, end of the corridor, to the side of the building so it was very quiet.”
549anag, 22 Apr 2017 | Read review
“Choose a room in the front.”
fbullock1, 20 Apr 2017 | Read review
“Get sea view rooms as they also have small balcony.”
edwardm887, 20 Apr 2017 | Read review
“Make sure you get a sea view”
Photographicity, 16 Apr 2017 | Read review
5 of 5