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BEST WESTERN York House Hotel

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1,844 Reviews from our TripAdvisor Community

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Showing 1,831: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

Well what can we say - was pleasantly surprised. Booked via groupon which always makes us nervous but oh no not this place what a delightful hotel. Staff very friendly polite and attentive nothing is too much. Rooms - lovely clean well decorated and fully equipped and even better with a sea view. Pool - nice and warm. Food, delicious...

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Helpful?
Thank Mckenziewhite
London
Reviewed 3 days ago NEW

We stayed here for 3 nights. Lovely room overlooking the sea. Large comfy bed, clean room and large bathroom with shower wash and shampoo. Tea and coffee making facilities, the biscuit was gluten free, which I found quite strange...would have prefered the usual shortbread. Everything was lovely and clean. The room did get very warm so we slept with the...

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Thank WendysLondon
A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

We stayed last weekend and it was such a lovely experience! We had a family room with seaviews and it was so great! It was a large room very nicely decorated and the spectacular views. All the staff have been very kind and helpful. Breakfast was great with a buffet and the option of a menu with plenty of options...

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Helpful?
Thank A TripAdvisor Member
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Maria, Thank you for taking the time to post such a wonderful review of your experiences here at the Best Western York House Hotel Eastbourne. I am really pleased that you clearly have enjoyed your time with us here and it is very positive to read such fantastic comments regarding not only the hotel property as a whole but...

London, United Kingdom
Reviewed 1 week ago via mobile

We arrived on Friday, this is our second visit.it is a lovely hotel, rooms are clean and very comfortable, we enjoyed 3 cosy nights together, used the facilities, the bar is well stocked, the restaurant and food was lovely, had the sirloin steak and Dover sole, cooked really well and tasty. The menu is changed daily. Location is fantastic. We...

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Helpful?
1Thank michellep2015p
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Michelle, Thank you very much for your recent review here at the Best Western York House Hotel. It's always nice to welcome back a customer, and we are very happy that you choose us again to celebrate with us your special occasion. Thank you for mentioning our Food, we do have a daily menu which help us provide to...

Essex, United Kingdom
Reviewed 1 week ago

We often stay in Eastbourne for a weekend break as we are so fond of Eastbourne. Having stayed at many hotels the Best Weston (York House) rates very high in our book. The hotel staff are 2nd to none. The room was fantastic, as was the view. Food was of a very high standard , the dining room was nice....

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Helpful?
Thank Richard S
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Richard, Thank you very much for your recent positive review if the Best Western York House Hotel. I'm glad you enjoyed every aspect of your stay with us from the dinner to the rooms and that you found our staff "second to none" this is what we aim for and rest assured I've passed over your positive comment to...

London, United Kingdom
Reviewed 1 week ago

We had lovely sea view from the second floor. The service was alright, nothing extraordinary. The bar is cozy, with reasonable price. Unfortunately didn't had chance to try the pool area. Second time here, probably will come back again.

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Helpful?
Thank JayTommy
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Jay, Thank you for taking the time to feedback your recent experiences at the Best Western York House Hotel Eastbourne from your second visit to us. I am really happy you enjoyed the room located on the sea front and that the price and service met expectations. Obviously the comment regarding service being "alright" is something I will feedback...

Hampshire
Reviewed 1 week ago

My husband and I stayed for only one night, wish it had been longer. Our room was very nice and very large with a sea view. (Sadly the night we stayed the weather was dreadful, but it was lovely to see the sun rising the next morning). We parked right outside the hotel and purchased a special rate ticket via...

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Thank HoneypotHampshire
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Honeypot, Thank you for your 5 star review on your experiences of the Best Western York House Hotel Eastbourne. I am truly delighted that the hotel, Service and Staff met and exceeded expectations which is exactly what I like to read. I will ensure this great feedback is feedback to the team so they are aware of the wonderful...

Bedford, United Kingdom
Reviewed 1 week ago

The en-suite rooms are large, well furnished and very attractive especially if you get a sea view - watched the sun rise over the sea - magical. No road noise. Easy parking outside hotel - just have to get a ticket from reception - £1 for 24 hours. The restaurant has two menus - fixed and a la carte. We...

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Helpful?
1Thank jennifer g
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Jennifer, Thank you so much for writing such a positive review of your stay with us here at the Best Western York House Hotel Eastbourne. It is really pleasant to read you found our staff nice, helpful and accommodating. We always aim to be friendly and professional at all times. I have shared your feedback with the team who...

Lower Galilee, Israel
Reviewed 1 week ago

We (myself and two kids) stayed at the BW York House over Christmas (from the 22-29 December) and had a great time. The room was nice and big, and just about right for the 3 of us, but those sunrise views out across the English Channel were the clincher! We also managed to make use of the pool on 2...

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1Thank 491ashleyp
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Ashley, Thank you very much for taking the time to write a review of your Christmas stay here at the Best Western York House Hotel Eastbourne. We are glad that you enjoyed the room you stayed in, it is true our sea facing rooms offer a great view of the Channel. I am especially pleased that your kids loved...

Reviewed 1 week ago

Nice hotel with helpful staff. Interior a little bit untidy, room service could be better. Kitchen not extremely well prepared with regard to food for people with gluten intolerance. Located at the seafront, charming view.

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Helpful?
1Thank Carsten Q
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Carsten, Thank you for your review of your recent experiences here with us at the Best Western York House Hotel Eastbourne. Thank you for your candid feedback regarding interior - I think you may be meaning the corridor's which I would agree with. Recently our focus has been bringing up the rooms to the high levels guests expect. As...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 

Additional Information about BEST WESTERN York House Hotel

Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $67 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York House Hotel 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#1 Romantic Hotel in Eastbourne
#1 Best Value Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN York House Hotel staff and other travellers.
24 questions
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London, United Kingdom
Greater London, United Kingdom
Harlow, United Kingdom
over a year ago
Southampton, United Kingdom

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Questions? Get answers from BEST WESTERN York House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view. We slept with the window slightly open as they do get very warm but not much noise from the road and you could hear the sea.”
 of 5 bubbles WendysLondon, 19 Jan 2017 | Read review
“2nd floor sea view ;)”
 of 5 bubbles JayTommy, 13 Jan 2017 | Read review
“Sea view was nice.”
 of 5 bubbles HoneypotHampshire, 13 Jan 2017 | Read review
“Try for a sea front room and turn the heating down - its very hot!”
 of 5 bubbles jennifergR9093AC, 10 Jan 2017 | Read review
“If you want a sea view, you can't beat this hotel.”
 of 5 bubbles TomO52, 29 Dec 2016 | Read review
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