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Copthorne Orchid Hotel Penang

Expedia.comUSD 46*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Copthorne Orchid Hotel Penang
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731 Reviews from our TripAdvisor Community

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Showing 632: English reviews
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Reviewed 3 days ago NEW

I had a sea-facing room at the terrace block, complete with a private balcony. It was a delight. I loved it for the quiet and gorgeous seaview. I would definitely return for the chance of a quiet retreat. Challenges to watch out for - the hotel is in need of a complete refurbishment. While the place is charming, and gives...

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Helpful?
1Thank Chrisanne C
london
Reviewed 2 weeks ago

I am currently here in room 607 on day one of a four day break, and wish id never bothered. Poor room, worn out furnishings, rock hard bed..you get the picture.. everything feels dirty from walls to carpets,I am confident nothing has been replaced since the 80s...Shame on the Owners and indeed on Expedia for advertising this as a 4...

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2Thank cinders42
Singapore, Singapore
Reviewed 3 weeks ago

When I was a kid, we used to head to the beach each summer, stay at the same place and chill out. It wasn't luxurious, but it was comfortable and great fun. So yes, The Copthorne Orchid Penang brought back memories of those wonderful family holidays, especially with two kids in tow. We spent four nights at the Copthorne, paid...

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Helpful?
1Thank shhayes
Copthorne_Penang, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Shhayes, We would like to thank you for your recent visit to Copthorne Orchid Hotel Penang. We are ecstatic to hear that the accommodations and services were to your liking, it was truly a pleasure to serve you. We are looking forward to your next visit and creating more beautiful family memories with us! Wishing you all the best...

Reviewed 3 weeks ago via mobile

Definitely NOT a 4 star hotel in terms of service. We had no water supply at our room for 2 days during our 3-day staying at this hotel. Staff told us it's because of some pipeline projects ongoing and said nothing more they could do after they called the maintenance to fix. And said if we really need to complain,...

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1Thank Doris L
Copthorne_Penang, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Doris L, Greetings from Copthorne Orchid Hotel Penang. Please allow us to extend our sincerest apologies for your unsatisfactory stay with us. In Copthorne, we aim to ensure our guests experience the best possible during their travels and we had fell short of our goal this time. We are currently upgrading our services to ensure future patrons will enjoy...

Reviewed 4 weeks ago

We have been coming to the Copthorne Orchid for many years now and have always enjoyed our time here. The hotel may be a bit tired but it is gradually being updated. The rooms are spacious and comfortable. They are cleaned daily, bedding and towels are changed on a daily basis and the tea, coffee and bottled water are also...

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Thank angiewhyte
Reviewed 4 weeks ago via mobile

The location of the Copthorne is really great! Excellent Hawker stalls opposite and a fabulous view from our room. The hotel looks and feels very old, needs desperately a makeover. Room and bathroom were clean and spacious. Towels are old and it is so funny to see the soap dish glued to the vanity?? Upon check-in (after 14:00) we were...

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Thank Diederik B
London
Reviewed 4 weeks ago

My wife and I recently returned from a stay at the Copthorne Hotel. Being an older hotel with traces of its former days it did offer a very large room and bathroom with a fantastic sea view. The room whilst being a little tired and in need of a make over was more than adequate with free WIFI and a...

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1Thank 888London
Reviewed 19 April 2017 via mobile

Stayed here twice for work since company has a corporate arrangement with the hotel. First time was a bad experience, the sheets were stained with blood not forgeting the pillow cases. Toilet wasnt cleaned for some time. The mattres was as hard as the floor and only God knows when they changed it. Dropped a complain but it seems it...

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Thank viknesh A
Reviewed 14 April 2017 via mobile

Upgraded my rooms but yet they are still old and tired. Things feel dusty, basin tap shaky, flushing system is weak, the bath towels are all small-sized. Only thing good is the strong water pressure and hot water. Nothing to offer around the hotel. We didn't make a good choice here for family vacation.

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1Thank Jacob O
Wilson L, Revenue Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Jacob O, Thank you for taking the time to write this review of your recent stay with us at Copthorne Orchid Hotel Penang. We are sorry to learn that you did not have a satisfactory stay with us. Our management will look into your comments and will make the necessary rectification. Please be reassured that we will do our...

North Yorkshire, United Kingdom
Reviewed 13 April 2017

We stayed here for two weeks in a terrace room on the third floor. The room has a good uninterrupted view of the sea and the cruise ships going into George Town pier.The room is very tired looking, it's over 15 years since we last stayed here and very little improvement has been made. The towels and bedding should have...

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Helpful?
Thank car0lc0chrane
Wilson L, Revenue Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear car0lc0chrane, Thank you for taking the time to write this review of your recent stay with us at Copthorne Orchid Hotel Penang. We are happy to note that you like our rooms features with spectacular sea view, which is indeed one of our selling points. The Hotel is undergoing maintenance exercise to its room interior and facilities from time...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Located at the popular Tanjung Bungah beach, the hotel is one of the nearest beach hotels to the city of Georgetown. The sandy stretch, with rocks strewn intermittently against a backdrop of lush tropical trees and shrubs, makes the beach picturesque and unique. Here you have the luxury to choose sun or shade but what you will value most is the privacy, the tranquility and the safe sanctuary that we can offer you to be in complete harmony with Mother Nature. Hotel is close to several attractions in Penang i.e. Gurney Drive, Batu Ferringhi Night Market, Batu Ferringhi Beach, Spice Garden and Butterfly Farm. Guests of the hotel can relax away from hustling petty traders and the prying eyes of the public. It is the perfect getaway and stay from the hustle and bustle of city life, the perfect hideaway to get away from it all. Hotel has a 24 hour restaurant serving international and local cuisine, a Chinese Restaurant that features weekend and holiday promotions. Nearby the hotel are major shopping complexes like Tesco, Straits Quay, Gurney Plaza and Gurney Paragon. Bank, clinic, food court, restaurants serving Western, Chinese, Indian, Korean, local and seafood cuisines are just within walking distance from the hotel. Hotel is nearby to major Hospitals. For relaxation, the hotel houses a Spa with separate female/male Jacuzzi and Sauna, offers attractive and interesting massage and treatment packages. ... more   less 

Additional Information about Copthorne Orchid Hotel Penang

Address: Jalan Tanjung Bungah, Tanjung Bungah, Penang Island 11200, Malaysia
Region: Malaysia > Penang > Penang Island > Tanjung Bungah
Price Range: $55 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Copthorne Orchid Hotel Penang 3*
Number of rooms: 318
Reservation Options:
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Also Known As:
Copthorne Orchid Pulau Penang
Copthorne Orchid Hotel Penang Tanjung Bungah
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Orchid Hotel Penang staff and other travellers.
13 questions
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Leigh-on Sea, United Kingdom
2 months ago
Melbourne, Australia
over a year ago
Bengaluru, India

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Questions? Get answers from Copthorne Orchid Hotel Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a higher floor room for a better view.”
shhayes, 1 May 2017 | Read review
“Book a room in the terrace for good sea views”
car0lc0chrane, 12 Apr 2017 | Read review
“Specify, while booking, a room with a full sea view which is possible at Floor levels from 2 to 6.”
raghavansundaresan, 31 Mar 2017 | Read review
“don't bother!”
gita73, 31 Mar 2017 | Read review
“Seaview balcony in the taller building”
18helip, 17 Feb 2017 | Read review
5 of 5
Expedia.com
USD 46* /night
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AMOMAUSD 94
Orbitz.comUSD 47
Ctrip.comUSD 46
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Prices are for 1 room, 2 adults
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