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Grand Hotel Terminus

Hotels.comUSD 145*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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828 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Hong Kong, China
Reviewed 10 March 2017

2 of us travelled from Oslo to Bergen by night train. It was quit tough if you can't sleep. We checked in once arrived Bergen in order to left the luggages in hotel which is safer than locking outside. We are unexpected that can check in early. After we reminded and explained that we have to take early flight to...

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Thank YTrace
Dalkey, Ireland
Reviewed 1 March 2017 via mobile

A group of six of us stayed here, in 3 rooms. The room was clean & pleasantly decorated. It was a good size (we had a triple room, with a pull out for a child). The other rooms (on the same floor) were of varying interiors, some nicer than others. The hotel's bar was nice & cosy with an excellent...

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Thank Aoife S
Reviewed 28 February 2017 via mobile

I stayed here for 2 weeks and I was satisfied with the experience. The hotel was clean and very quiet. The people working there were kind and welcoming. The attendant in the lobby was very eager to help us how to reach the tourist destinations. The room is nice and clean. Here are the cons for me: 1. There are...

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Thank Debonair R
Tasmania, Australia
Reviewed 24 February 2017 via mobile

The staff were just terrible, rude and arrogant. Just one example, I asked the reception staff to hold my bag whilst I had breakfast. The answer was no because I'm told he would have to fill out a slip and put the bag in the luggage room and he didn't need to do the work. The facilities are ok.

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2Thank CWG1842
London, England, United Kingdom
Reviewed 20 February 2017

We loved staying at this hotel. It is so convenient for visiting Bergen and the train and bus station. The hotel is old and very beautiful with lots of character. We loved the way the hotel was decorated with modern art complimenting the older character features of the hotel. Our room was very spacious and nicely decorated. Yes, a light...

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Thank Susan G
New York City, New York
Reviewed 14 February 2017 via mobile

Very much need of an update. Nothing terrible... but really starting to show its age and not maintained. Small stains, missing fixtures... little things like that. Friendly otherwise. Did have too low of heat in the room and tried using hairdryer to make up.

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Thank Mpmav1
Theosk, Guest Relations Manager at Grand Hotel Terminus, responded to this review

Dear Mpmav1, Thank you for your honest review and helping us improve. We are a historic hotel. but we are constantly renovating and upgrading. Next time i recommend you to check if we have any available rooms in Villa Terminus. 18 new exclusive historic rooms, within our own walled city-garden. The hotel is an intimate space with relaxing common areas,...

Oslo, Norway
Reviewed 7 February 2017

I stayed at this hotel travelling for work and was not satisfied. First of all I couldn't get anything to eat or drink, as both the bar and the restaurant were closed on a Sunday. The receptionist did nothing to excuse this or help me, he just referred to the mini bar and pointed to the closest restaurant, which was...

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Thank Guriiv
Theosk, Guest Relations Manager at Grand Hotel Terminus, responded to this review

Dear Guriiv, Thank you for reviewing us and helping us improve. We are sad to learn that your stay was not as expected. For individual visitors our whisky bar is our dining option, which is closed every Sunday. I am sorry to learn that our receptionist did not give you a decent recommendation. No excuse for the irregularities experienced with...

Brisbane, Australia
Reviewed 2 February 2017

This hotel is very conveniently located, almost adjacent to the main train and bus stations, and a walkable distance from the city centre. It has remnants of grandeur, and the bar area is a pleasant lace to relax. However, my room was small, and had I been carrying a suitcase, it would have been very cramped indeed. The bathroom was...

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Thank myrgatroyd
Reviewed 19 January 2017 via mobile

Positive The staff was very helpful and friendly professionals. The location is great. Just opposite the train station. The price was relatively cheap for Bergen. We payed about 100.- €. Cleanliness OK. Shower worked as it should. Negative The first room I got was smelling like an old smokers pub at 7 o'clock in the morning. The next one (after...

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Helpful?
Thank Alwin P
Theosk, Guest Relations Manager at Grand Hotel Terminus, responded to this review

Dear Alwin P, Thank you for honest review and helping us improve. Glad to learn you appriciated our convinient location, and a warm thank you for the praise of our staff. We are however very sad to learn about your experience with your room. I hope you reported it all to our staff, so our maintenance team could sort it...

Kingston, Canada
Reviewed 9 January 2017

I stayed in this hotel for several weeks while on a business trip in Bergen. It is centrally located, really grand but reasonably well maintained with a great old bar and restaurant. Staff were super helpful. Amazing choice for breakfast! The only issue I had with this hotel is that rooms are really small (judging by North American standards) and...

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Thank Jenanna28062012

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Grand Hotel Terminus

Address: Zander Kaaes gate 6, Bergen 5015, Norway
Region: Norway > Western Norway > Hordaland > Bergen > Sentrum
Price Range: $169 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hotel Terminus 3.5*
Number of rooms: 131
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Also Known As:
Grand Hotel Bergen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Terminus staff and other travellers.
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Questions? Get answers from Grand Hotel Terminus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the end with the function room.”
timy15, 17 Dec 2016 | Read review
“Room 524 excellent for family”
859lucillem, 7 Nov 2016 | Read review
“Front rooms could be noisy.”
MichaelT4062015, 10 Oct 2016 | Read review
“Choose a room away from the station”
stu_denise, 14 Sep 2016 | Read review
“Don't take room 209 unless you like to listen to piano playing”
BorisSWort, 12 Sep 2016 | Read review
5 of 5
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USD 145* /night
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Prices are for 1 room, 2 adults
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