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Novotel Wien City

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Novotel Wien City
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1,311 Reviews from our TripAdvisor Community

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Showing 593: English reviews
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Philadelphia, Pennsylvania
Reviewed 4 days ago NEWvia mobile

I stayed two nights and glad I moved here from Arcotel. Pros. Great location, near public transportation and restaurants. Very modern with great amenities. Comfortable room and bed. Nice bathroom. Minibar. Coffee in the room. Great customer service and reasonably priced. Cons. Poor temp control even after turning off heat. I slept with two windows open to bring temp down....

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Helpful?
Thank Kalalia
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017 via mobile

I stayed 5 nights in this hotel and could not fault it. The rooms are clean, modern and maintained to a high standard daily. The location is great, really close to the train station and a short walk from attractions like the city centre and the amusement park. The staff are all helpful, warm and inviting. They all spoke great...

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Helpful?
Thank Deanna289
About Hotel's Favourite Review
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, Thank you very much for this wonderful feedback. We are very happy that our location and our rooms, especially the cleanness and the standard, convinced you. Moreover it is great to read that our provide service met your exactions. I will forward your words of praise to all our staff members and I am sure it will serve...

Belgrade, Serbia
Reviewed 6 days ago NEW

We spent a nice weekend in Wien. This hotel is very convenient for family trip. As we have small children we usually chose Novotel Wien City for our residence during our stays. Service is standard as always and restaurant is also very nice.

Review collected in partnership with Accorhotels.com
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Thank AJBGDT
Beijing, China
Reviewed 1 week ago via mobile

I arrived late so got an upgrade. Room okay so not sure what normal rooms are like. Bed comfortable. Overlooked road but still quiet. Excellent shower. Friendly helpful front desk staff. But the breakfast was the standout. Delicious. If you get up early, go for walk down by the Danube canal. Very nice.

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Thank WTBManila
Gent
Reviewed 3 weeks ago

Excellent trendy hotel, very central and 1 minute walk the Wien Metro station Nestroyplatz. Friendly staff, nice "standard' breakfast! Confortable and smooth bed. Kept me well sleeping throughout the night. Room well insulated for noise and temperature, but still any sirene outside was hearable in the room.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank L1640WZricardod
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and sharing your experiences concerning your last stay in our Novotel Wien City. We very much appreciate your feedback. We are very pleased to read that our central location suites you well. Moreover we are happy that our breakfast met your expectations and that you felt comfortable staying with us. Thank...

Reviewed 4 weeks ago via mobile

Hotel is modern, rooms are clean and bed is very comfortable. Parking is an issue. Parking is located couple of hundred meters from the hotel and we had difficulties getting out car as we could not open garage doors when we used same entrance were we exited. We were lucky as there was a person passing by with special key....

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Helpful?
Thank KT45KT
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and writing us a review on tripadvisor. We very much appreciate your feedback. It was a great pleasure to read that our hotel as well as our service met your expectations. I will share your comments with our team. I would also like to thank you for your critical comments on...

Reviewed 12 January 2017 via mobile

This hotel is located 2 mins from a metro station- Nestroyplatz, which is a great advantage as every tourist spot becomes accessible in Vienna. So location wise- an excellent hotel. Breakfast- very good with a vast variety. Beds extremely comfortable. Room size is a bit small- and the fact that the toilet and shower area are in separate rooms was...

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Thank Farida B
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, First of all I would like to thank you for taking time and sharing your experience concerning your last stay in our Novotel Wien City. It was a very great pleasure to read your feedback - thank you very much for your positive comments. We are very happy that our service as well as our location convinces you...

Reviewed 9 January 2017

This was our 7th time staying here. The hotel is excellent and we had a fantastic stay, it is a perfect location to explore the beautiful city of Vienna. Special thanks to Marcus at the bar who is fantastic and offered us great customer service.

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Thank Nicola J
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, We very much appreciate your comments concerning your last stay at our Novotel Wien City. Thank you very much for taking time. It is a great pleasure to receive positive feedback. To provide you with an excellent service is our priority and your satisfaction is the best reward for us. Once again thank you very much for your...

Saffron Walden, United Kingdom
Reviewed 7 January 2017

Nice hotel and amazingly helpful staff, but, the mini bar and the kettle didn't work in the room, a small thing but important standards are maintained (not an issue I know but I need coffee first thing in the morning). I did report it but due to it being the weekend they could not do much about it. They did...

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Thank Ken F
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and sharing your experiences concerning your stay in our Novotel Wien City. We are very happy that our service met your expectations and that you felt comfortable staying with our. Moreover I am happy that our staff was able to fix the problem so you could enjoy a coffee in the...

Lohja, Finland
Reviewed 6 January 2017

The service of the hotel was really good. Rooms were average. The outfit and the lobby of the hotel were modern but the rooms weren't that much. The breakfast was really good even great but a little concise.

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Thank nennaniemela1

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Staying in Leopoldstadt

Neighbourhood Profile
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city centre and take in life on Taborstrasse with its mix of old townhouses, churches, theatres, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Novotel Wien City enjoys a premium location in the heart of the historic city centre overlooking the Ringstrasse. This modern upper-midscale hotel offers 122 airconditioned rooms, 2 suites, 2 exclusive boardrooms, an exceptional restaurant with a bar, agym and sauna. Stephansplatz is only 500 m or 10 minutes walk away. Relax in the nearby Stadtpark (City Park) or on the lively banks of the Danube Canal. Parking is available nearby and there is an underground station right outside the hotel. ... more   less 

Additional Information about Novotel Wien City

Address: Aspernbrueckengasse 1, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: $132 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Wien City 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Hotel Style:
#59 Family Hotel in Vienna
#80 Business Hotel in Vienna
#82 Romantic Hotel in Vienna
#87 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Wien City staff and other travellers.
14 questions
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Questions? Get answers from Novotel Wien City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for higher level to minimise street noise”
 of 5 bubbles sip_czi, 30 Nov 2016 | Read review
“Quite big room, modern, well equipped, cleaned, comfortable with great beds,”
 of 5 bubbles dinu3000, 8 Nov 2016 | Read review
“Seventh floor has good views”
 of 5 bubbles AndyR562, 25 Sep 2016 | Read review
“If one is with the family i would prefer a suite.”
 of 5 bubbles amber790, 23 Aug 2016 | Read review
“Do not take the end rooms. They are very small and not meant for couples”
 of 5 bubbles zarir1147, 23 Jul 2016 | Read review
5 of 5