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Palais Hansen Kempinski

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Traveller (818)
Room & Suite (457)
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Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Additional information
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,298)
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821 results
Traveller rating
686
102
18
8
7
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686
102
18
8
7
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All reviewsgrand deluxe roomelectronic controlscigar loungebath and showerbeautiful hotelwater temperatureroom serviceturn down serviceconcierge servicenespresso machinelobby arearing roadwould highly recommend this hotelbreakfast buffet isrooms are spacioushigh ceilingscity centre
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1 - 5 of 821 reviews
Reviewed 2 days ago via mobile

We just love staying here. Staff are great, the new bar offerings were interesting, the room was really nice and spacious. The location is good, with attractive streets both inside and outside the ring in easy walking distance. We love the spa and we’re able...More

Thank multitrips
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded yesterday

Thank you so much for your nice review! We are happy that you enjoyed your stay with us and we hope to welcome you again at Palais Hansen Kempinski! Kind regards, Gerhard Mitrovits, General Manager

Hotel's Favourite
Reviewed 11 March 2018 via mobile

Beautiful hotel, stylish yet extremely comfortable. The service is impeccable, attentive, courteous and efficient. Nothing is too much trouble, just what you want when away from home. It’s location is great, a short walk from restaurants, places of interest and shops. Definitely worth a visit...More

Thank Linda N
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 15 March 2018

Dear Linda, Thank you very much for your nice review, especially mentioning your service! I am happy that you enjoyed your stay at Palais Hansen Kempinski. We hope to welcome you again at our hotel. Kind regards, Gerhard Mitrovits General Manager

Reviewed 4 days ago

We spend the Easter weekend in Vienna and were impressed with the Palais Hansen. It was our first stay at a Kempinski property and we would definitely recommend it. Our junior suite was very spacious and comfortable and had everything we could ask for. It...More

Thank Lulala1
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded yesterday

Dear estimated guest, Thank you very much for you review and your kind words! We are happy that you enjoyed your stay with us so much. Thank you for your nice comments about the room and our room service as well as our staff in...More

Reviewed 1 week ago via mobile

I have stayed in many 5 star hotels in Vienna before, but the Kempinski beat all of them. The service was extraordinary, each staff member pleased us. Since I have booked by Amex Fine Hotels and Resorts we were upgraded to a junior suite at...More

1  Thank Jimmy_FRA
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 4 days ago

Thank you for your nice words! We are glad that you enjoyed your stay and the service so much. Thank you also for highlighting our staff - they will be happy to hear that you had a wonderful time at our hotel. We would be...More

Reviewed 1 week ago

I allow myself to write a few lines to tell you how great was the wee-end I spent in Palais Hansen (11-13 of May) to discover Vienna for the first time and to celebrate my mother's Birthday. Everything was just beautiful, from the room, the...More

Thank Nalexgp
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 4 days ago

Thank you very much for your review! I am really happy that you enjoyed your stay with us, especially for your mother's birthday. Thank you for choosing Palais Hansen Kempinski for this special occasion. I will share your nice feedback with my team and of...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 290 - USD 617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Vienna
#3 Romantic Hotel in Vienna
#6 Spa Hotel in Vienna
#10 Luxury Hotel in Vienna
#15 Family Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
USD 290 - USD 617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Vienna
#3 Romantic Hotel in Vienna
#6 Spa Hotel in Vienna
#10 Luxury Hotel in Vienna
#15 Family Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (818)
Room & Suite (457)
Dining (158)
Pool & Beach (9)
Amenities (129)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
Ae C
21 April 2018|
AnswerShow all 6 answers
Response from Gerhard M | Property representative |
Dear Ae! We are very centraly located, therefore there is Hofer (supermarket) 2 min. walk from the hotel. There is also a BIPA (hygine, parfumerie, convenience store) 2min away from the hotel, just next to the metro station... More
1
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Ae C
21 April 2018|
Answer
Response from rachaelh2906 | Reviewed this property |
There is a Spar and and Aldi within a 5 minute walk.
1
Vote
Buch78
28 January 2018|
AnswerShow all 5 answers
Response from Suresh G | Reviewed this property |
Sorry for the delay. Yes , ask for twin beds. The hotel staff & concierge are very helpful.
1
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Room Tips
"Junior Suite is just fantastic!"
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"Some floors have a strong smell of nicotine. There is also a Cigar Room."
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"If you can try and book a room on the higher floors, these seem to be more peaceful"
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"Junior Suite"
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