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The Ritz-Carlton, Vienna

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The Ritz-Carlton, Vienna
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1,119 Reviews from our TripAdvisor Community

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Showing 833: English reviews
London, United Kingdom
Reviewed 2 weeks ago

This hotel lived up to its name - it's the Ritz after all. The rooms and service are exceptional and not once did I encounter an unhappy staff. They were all extremely pleasant, polite,smiling, eager to help (tip or no tip) and I got the impression these were people very happy with their jobs. I cannot fault a single service...

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Thank Miss M
California
Reviewed 3 weeks ago

Aside from being a Ritz property, this Hotel has the advantage of its great location. A two minute walk to the beautiful Stadt Park a 19th century public park and the location of Restaurant Steirereck which regularly makes the World's Top 10 restaurants list. You would need a week advanced reservation for dinner but might get lucky for breakfast.

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1Thank SamT2121
Yeovil, United Kingdom
Reviewed 3 weeks ago

We stayed at the hotel to celebrate our 30th Wedding Anniversary. The staff were very friendly and helpful. Laura who checked us in provided us with all the information we needed for our 4 day stay. On the second day we were pleasantly surprised when a bottle of bubbly and some chocolate cake was sent to the room from the...

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Thank StevenA918
Washington
Reviewed 3 weeks ago via mobile

My husband and I stayed at the centrally located Vienna Ritz property for a recent vacation. We were absolutely blown away by the incredible service, immaculate hotel, and perfect location. The staff went above and beyond to answer our questions, and to give us advice about the area (particularly Viktor who was extremely helpful on multiple occasions-- he even loaned...

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Thank ManyTravels111
Jupiter, Florida
Reviewed 3 weeks ago

The Ritz is centrally located and convenient to most of the historic sites in Vienna. The staff is typical Ritz quality and so helpful. We used the Club Lounge which provided a relaxing environment and good drinks and food. Rooms are spacious and well appointed.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank traveltroutfisherman
Brighton, United Kingdom
Reviewed 4 weeks ago

The thing about this hotel is the staff, the hotel should be very proud of them. They are excellent, professional, helpful and attentive from the receptionists thru to the concierge, to the bar and restaurant staff. The rooms are great (we had an up grade to junior suite), very comfortable, clean with an airy modern design. The bathroom was well...

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1Thank Biggles321
London, United Kingdom
Reviewed 4 weeks ago

Really enjoyed staying at this hotel. When we arrived the room requested was not available, however was for the next few nights of our stay so we did have to move all our stuff in order to get the upgraded room as part of our deal. Apart from this hiccup, everyone was attentive and treated us with delicate care. Restaurant...

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2Thank SabrinaSpectre
Lymington, United Kingdom
Reviewed 4 weeks ago

My wife and I were celebrating our Golden Wedding anniversary. We couldn't have chosen a better hotel to stay in. From check in to check out everything was perfection. We have stayed in first class hotels worldwide and The Ritz Carlton in Vienna surpasses all others.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Malcolm K
Annapolis, Maryland
Reviewed 4 weeks ago

Stayed for 3 nights at club level as there was a stay for 3, pay for 2 promotion. Overall a great hotel that seems to cater to business people. Club lounge was very nice, staff friendly. I require a gluten free diet; there were enough selections so that I could eat, but I did have to ask about each item...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Eileen M
Reviewed 4 weeks ago via mobile

We had a wonderful stay here, from the moment of arrival to our departure. The staff pay attention to details making a memorable experience to guests. Beautiful pool, amazing rooms, excellent food & walking distance to the heart of Vienna. Best hotel in Vienna.

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Thank jccouto

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with stylish and modern interior design. Our luxury Vienna hotel's Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suits, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city whilst Dstrikt Steakhouse offers the best selection of Austrian meats cooked on a “Josper” charcoal grill directly from farm-to-table. In Melounge Lobby Lounge you enjoy a rich breakfast during the mornings, an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons and a delicious cheese plate from "Poehl am Naschmarkt" together with one of the best wines in the world. ... more   less 

Additional Information about The Ritz-Carlton, Vienna

Address: Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: $477 - $902 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#13 Romantic Hotel in Vienna
#13 Luxury Hotel in Vienna
#13 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Vienna staff and other travellers.
17 questions
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Questions? Get answers from The Ritz-Carlton, Vienna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a couples getaway so we got the suite. It was perfect.”
Lanaloves2travel, 15 Apr 2017 | Read review
“De-Luxe room was large and well presented, superb King bed.”
_ian_fazakerley, 5 Apr 2017 | Read review
“We were on floor 7, lots of space. Looking over the courtyard, but as we did not spend much time in the room this was not a problem.”
CatB804, 21 Mar 2017 | Read review
“Courtyard view seems quieter.”
Kristink01, 5 Mar 2017 | Read review
“Enjoyed our room at the back of the hotel, off the main street. I would think that a room on the side streets may be a bit dark”
michaelrnyc, 3 Mar 2017 | Read review
5 of 5