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The Ritz-Carlton, Vienna

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The Ritz-Carlton, Vienna
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997 Reviews from our TripAdvisor Community

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Showing 737: English reviews
New Rochelle, United States
Reviewed yesterday NEW

If the hotel is terrific but the staff falls short, your stay is compromised. Here the staff almost exceeds the elegance of the hotel. Quiet and peaceful in the middle of Vienna, even when here on business it's like a fabulous holiday. Breakfast buffet is among the best I've ever seen and there again, the staff could not have been...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Keith A
Hinsdale, Illinois
Reviewed yesterday NEW

The attention to details is amazing. This is a top luxury hotel. The staff is extraordinary. They give you the royal treatment from the minute you walk into the hotel. The food in their restaurants is phenomenal. I love the pool, which is heated nicely and the gym was in perfect condition and very clean.

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Thank Sylvia K
Essex, United Kingdom
Reviewed 2 days ago NEW

very nice hotel, staff are friendly and helpful. We stayed here for a work conference - meeting rooms were very nice, well equipped and laid out, banqueting staff great. Bedroom was lovely, although not the greatest view but it's a city centre hotel and this was a business trip so who's looking out of the window? My only gripe is...

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Thank zoew541
Letchworth Garden City, United Kingdom
Reviewed 2 days ago NEW

Walked in from the cold air to be greeted by the friendliest of staff. I was on business, but it was like being on holiday. Fantastic location, enormous blush rooms & phenomenal food! Superb service, always with a smile.

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Thank markbB2372AH
Stirling
Reviewed 2 days ago NEW

The benchmark of a 5 star hotel. Simply excellent. Service was personalised but not over bearing. Quick to react. Room size is excellent, large. Rooms very well equipped with bespresso coffee machines. en suite photographer and sent to my architect for our extension. Hate to see what that might cost ;) made out trip to Vienna all the more. This...

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Thank 564iainp
Reviewed 3 days ago NEW

I was supped to stay for 2 night but the travel gods did not smile on me and I had a flight cancelled and so only one night here and I am disappointed my visit so cut short. This is a great hotel. Great location. Hugely comfortable and luxurious room (awesome bed) and all the staff could not have been...

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Thank angus w
Zug, Zug, Switzerland
Reviewed 1 week ago via mobile

If you're going to spend that kind of money on a hotel, the Ritz is not a bad option, but it's just not quite as nice as the Park Hyatt. Rooms are reasonably spacious, but a little smaller; luxurious, but not quite as much. The Spa is kind of small etc. I also thought it was a bit ridiculous they...

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Thank mvirmond
London, United Kingdom
Reviewed 2 weeks ago

The Ritz-Carlton meets all the requirements and expectations of a world-class, luxury property: central location in the heart of Vienna within walking distance of main attractions, public transport at your doorstep, exceptional facilities and, most importantly, warm, friendly and helpful staff. From the moment you step through its doors, a wonderful, enveloping scent welcomes you. Check-in was fast and efficient...

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Thank minlondon
Miami Beach, Florida
Reviewed 2 weeks ago

Just completed a wonderful stay over the New Year's weekend (5 nights, Fri-Wed). Everything was top notch from the moment we arrived until the point where we regrettably had to leave. Whenever we came across any staff, from housekeeping, to front desk, to doormen and concierges, to supervisory personnel, everyone greeted us warmly and asked if there was anything they...

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Thank BethesdaMadMan
Corfu, Greece
Reviewed 2 weeks ago via mobile

I spent New Year's Eve at the hotel and I was impressed by the customer service and dinner's quality. I felt so comfortable from the moment the doorman opened the door of my car welcoming me, until I left the hotel. Special mention to the entire service staff for their service and the kitchen staff for the mouthwatering menu. Thank...

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Thank ManolisPapadakisGM

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton combines the charm of four historical buildings with stylish and modern interior design. The hotel’s Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suits, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city whilst Dstrikt Steakhouse offers the best selection of Austrian meats cooked on a “Josper” charcoal grill directly from farm-to-table. In Melounge Lobby Lounge you enjoy a rich breakfast during the mornings, an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons and a delicious cheese plate from "Poehl am Naschmarkt" together with one of the best wines in the world. ... more   less 

Additional Information about The Ritz-Carlton, Vienna

Address: Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: $371 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#13 Romantic Hotel in Vienna
#13 Family Hotel in Vienna
#17 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Vienna staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Vienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need it, ask for a room with good wifi access.”
 of 5 bubbles frankbN6011JC, 2 Jan 2017 | Read review
“Best location, quiet rooms”
 of 5 bubbles 881ristos, 30 Dec 2016 | Read review
“Rooms on the club floor and suites are very well-appointed”
 of 5 bubbles 395MariaT, 22 Dec 2016 | Read review
“Have a room at the front if possible”
 of 5 bubbles John_B503778, 19 Dec 2016 | Read review
“All categories are very good”
 of 5 bubbles angelor903, 13 Dec 2016 | Read review
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