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Two parts to this hotel; the rooms accessible from the front lobby elevators are badly in need of renovation. Mattresses are so thin they were impossible for me to sleep on. Rooms accessible from the elevator at the back of the hotel have had some...More
This hotel is located near Westbahnhof station.
Therefore it’s accessible to not only Vienna International Airport by bus but also the center of the city of Vienna by metro.
The room was clean and tidy, and was equipped with a fridge, an electric pot, bath...More
1 Thank Takeshi H
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 9 January 2018
Dear Takeshi H,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Rooms Division Manager
Being an Accor group member, I chose this hotel because it was close to the Stadhalle where we went to a concert. It's a 5 minute walk away and is really convenient. Another plays is that there are some good hotels around the area too....More
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 6 days ago
Thank you for sharing your experiences on your stay at Mercure Wien Westbahnhof.
It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the members of our stuff....More
A full set of impressions that this hotel was formerly an Ibis hotel. Size of rooms? Ibis-like. Room inside? Very (old) Ibis-like. The restaurant? Fully Ibis-like. Honestly, I couldn't find any decent dish on thr menu except "dish-of-the-day". All other Mercures I've ever been have...More
Thank Эд С
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 1 week ago
Dear Эд С,
Thank you very much for your visit and for taking the time to write a review on your stay at Mercure Wien Westbahnhof.
As it is our top priority that you are satisfied with our services, we were especially glad to receive...More
Made a return trip here and was pleased to see that the hotel staff and rooms are still up to a great standard.
The Westbahnhof is no longer the Premier station in Vienna so the prices at Mercure reflect this.
Great breakfast with a good...More
1 Thank 92,002
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 3 weeks ago
Thank you very much for your repeated visit at Mercure Wien Westbahnhof and for taking the time to write a review.
We very much appreciate the high ratings in many categories as well as the great feedback on our breakfast.
We are committed...More