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Hotel Mercure Wien Westbahnhof

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1 room 2 adults 0 children
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Hotel Mercure Wien Westbahnhof
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953 Reviews from our TripAdvisor Community

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Showing 331: English reviews
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Rainham, United Kingdom
Reviewed 2 days ago NEW

our Superior Room was on the small side although it was clean and tidy, staff ok not over friendly but polite enough, Breakfast was ok but very busy on the days we were there and not much variety. seems to be a quick turnover of guests with a large number of coach parties, ideal for site seeing as it is...

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Helpful?
Thank Phil J
São Carlos,SP
HOTEL’S FAVOURITE REVIEW
Reviewed 2 February 2017

This hotel is located beside Wien Westbanhof station, so reaching it is really easy. It can be reached from the airport with the airport bus ta goes to Europlatz at 8 euros per person, or from any station. The hotel's staff is really helpful, rooms are clean, breakfast is amazing, beds are comfortable and the room size is enough to...

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Helpful?
Thank Buba3
About Hotel's Favourite Review
Reviewed 3 days ago NEWvia mobile

I stayed with my wife at mercure hotel and had an okish experience. While the hotel has a decent lobby and clean rooms, they don't seem to have too much staff. For each and everything you have to call the reception and either you have to go down to get it or the receptionist will come up. We called up...

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Helpful?
Thank Ayush M
Chiang Mai, Thailand
Reviewed 1 week ago

Easy to get there, near train station and other public transports. Staffs are helpful and friendly. I stayed at mozart room type, the decoration is lovely, surrounding with music notes. I really enjoyed my time there.

Review collected in partnership with Accorhotels.com
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Thank deutsch_mit_krunue
Reviewed 2 weeks ago

Friendly staff, and nice clean and comfortable rooms with aircon. very close to Westbahnhof and shuttle bus to airport Also close to one of main shopping streets in vienna Nice and plentiful breckfest,

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1Thank Tremmel L
Reviewed 2 weeks ago via mobile

This hotel has nice clean rooms. The hotel is located perfectly close to the U-bahn and in proximity of many fine restaurants, shops and tourist stops. The hotel has a very cosy hotelbar, a great breakfast and staff are very friendly and helpful.

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1Thank Henrik A
Amsterdam
Reviewed 2 weeks ago via mobile

The Mercure hotel Westbahnhof is fine for one night. The room was small but clean. Furniture is a little outdated. My room was facing a busy street with quite some noise at night. The curtains do not close properly so there was quite some light early morning. The bathroom is small. No separate shower and the shower in the bath...

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Helpful?
Thank R. B
MarkHuber, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear R. B, thank you for taking the time to tell us about your stay. I am sorry to hear that your time with us did not meet your expectations, but I am happy that all-in-all you had a good stay with us. Also I thank you for pointing out what could and should have been better. We will take...

Copenhagen Region, Denmark
Reviewed 3 weeks ago

Overall this is a lovely hotel to stay in. The service was friendly, the rooms are clean and have anything you would really need or expect. Breakfast is also good. I would say the biggest selling point is that the hotel is so close to Westbahnhof. It is very easy to take the UBahn closer into the city so you...

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Thank Emily F
Lahti, Finland
Reviewed 21 March 2017

I spent one night in this comfortable hotel with good location. If you like Mercure hotel this is good alternative for you. I had very nice privileged room in upper floors. Room was not big but nicely equipped and perfect for me. Everything was clean and sleeping quality was excellent. Outside the hotel room all the staff was friendly and...

Review collected in partnership with Accorhotels.com
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Thank OPP_lahti
Yokohama, Japan
Reviewed 14 March 2017 via mobile

とても良いホテルでした。レセプションの方もフレンドリーに対応して頂き、駅からも近いので観光も楽でした。 部屋も綺麗に保たれていて、朝食も美味しく満足でした。 I had 3 nights at this hotel. It was close to the Westbahnhof and it made us very easy to go to the center of the city. We had a grocery store, fastfood shops etc at the station, which was useful. The staffs were very nice, the room was always cleaned and the breakfast was good!

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Helpful?
Thank Anna72913

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $88 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#114 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Wien Westbahnhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was very noisy at the front of the hotel, it looks like a quiet street, but traffic woke us early every morning.”
katherinef964, 9 Mar 2017 | Read review
“High floor room...”
BambangS, 5 Jan 2017 | Read review
“Higher the better”
GGBIRA, 30 Dec 2016 | Read review
“choose superior room facing the street”
outlaws_2000, 16 Dec 2016 | Read review
“Rooms at the back are quieter”
Pigsfoot, 11 Nov 2016 | Read review
5 of 5