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Hotel Mercure Wien Westbahnhof

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Traveller (386)
Room & Suite (169)
Dining (22)
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Overview
  • Excellent21%
  • Very good46%
  • Average22%
  • Poor8%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hotel Mercure Wien Westbahnhof
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Offers from Hotel Mercure Wien Westbahnhof
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,079)
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Traveller rating
63
151
98
40
19
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63
151
98
40
19
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All reviewstrain stationwelcome drinktea coffee making facilitiesconvenient locationexcellent locationthe main shopping streetminute walkeasy accesscentral viennabreakfast roomwiencitymariahilferstrassereachablestopsreceptionistkettle
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1 - 5 of 371 reviews
Reviewed yesterday via mobile

Two parts to this hotel; the rooms accessible from the front lobby elevators are badly in need of renovation. Mattresses are so thin they were impossible for me to sleep on. Rooms accessible from the elevator at the back of the hotel have had some...More

Thank robroy18
Hotel's Favourite
Reviewed 6 January 2018 via mobile

This hotel is located near Westbahnhof station. Therefore it’s accessible to not only Vienna International Airport by bus but also the center of the city of Vienna by metro. The room was clean and tidy, and was equipped with a fridge, an electric pot, bath...More

1  Thank Takeshi H
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 9 January 2018

Dear Takeshi H, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Huber Rooms Division Manager

Reviewed 1 week ago

Being an Accor group member, I chose this hotel because it was close to the Stadhalle where we went to a concert. It's a 5 minute walk away and is really convenient. Another plays is that there are some good hotels around the area too....More

Thank Kenwyoung
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 6 days ago

Dear Kenwyoung, Thank you for sharing your experiences on your stay at Mercure Wien Westbahnhof. It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the members of our stuff....More

Reviewed 1 week ago

A full set of impressions that this hotel was formerly an Ibis hotel. Size of rooms? Ibis-like. Room inside? Very (old) Ibis-like. The restaurant? Fully Ibis-like. Honestly, I couldn't find any decent dish on thr menu except "dish-of-the-day". All other Mercures I've ever been have...More

Thank Эд С
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 1 week ago

Dear Эд С, Thank you very much for your visit and for taking the time to write a review on your stay at Mercure Wien Westbahnhof. As it is our top priority that you are satisfied with our services, we were especially glad to receive...More

Reviewed 3 weeks ago via mobile

Made a return trip here and was pleased to see that the hotel staff and rooms are still up to a great standard. The Westbahnhof is no longer the Premier station in Vienna so the prices at Mercure reflect this. Great breakfast with a good...More

1  Thank 92,002
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 3 weeks ago

Dear 92002, Thank you very much for your repeated visit at Mercure Wien Westbahnhof and for taking the time to write a review. We very much appreciate the high ratings in many categories as well as the great feedback on our breakfast. We are committed...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 80 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#126 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 80 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#126 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveller (386)
Room & Suite (169)
Dining (22)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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ALW125
30 May 2017|
AnswerShow all 5 answers
Response from MarkHuber | Property representative |
Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
1
Vote
Jolie T
25 January 2017|
AnswerShow all 4 answers
Response from MarkHuber | Property representative |
Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
0
Votes
Parneet S
26 August 2016|
AnswerShow all 4 answers
Response from EmanSaad1 | Reviewed this property |
‫Hello there is only electric kettle‬
1
Vote
Google Translation
Room Tips
"Do not go to level 8 (no direct elevator, need stairs as well)"
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"Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
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"Ask for a quiet room facing the yard. The noise from the main road is terrible."
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"Ask for Air Conditioning"
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