We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Graben Hotel

Save
Traveller (226)
Room & Suite (160)
Dining (89)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent35%
  • Very good49%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Concierge
4 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (757)
There are newer reviews for Graben Hotel
See the most recent reviews
Filter reviews
393 results
Traveller rating
147
176
37
15
18
Traveller type
Time of year
LanguageEnglish
More languages
147
176
37
15
18
Show reviews that mention
All reviewsperfect locationattached restaurantside streetheart of the citystephens cathedralriding schoolsmall hotelbest featurebreakfast stafffirst floorbit datedhotel roomwithin walking distanceclean roomsbreakfast was includedcharming hotelold city
FilterEnglish
Updating list...
241 - 245 of 393 reviews
Reviewed 20 March 2014

A good hotel in a central location. The staff were friendly and helpful especially the girls serving breakfast which was excellent with a good choice of hot and cold food. My only complaints would be the uncomfortable beds and lack of tea and coffee making...More

1  Thank 40sueb
Response from FamilieKremslehner, Owner at Graben HotelResponded 25 March 2014

Dear Guest, thank you very much for posting your feedback on TripAdvisor. We are delighted to hear that you enjoyed your stay in our Graben Hotel, especially our very friendly staff, the tasty breakfast and the cleanness of our facilities. Regarding the mattress, wewould have...More

Reviewed 17 March 2014

The location is perfect - 10 min walk to the Opera, which is where most tours start, and walkable everywhere if you are planning to visit mostly tourist sites. Plenty of restaurant options within minutes, too. The front desk staff is absolutely great - Marta...More

Thank cheburashka109
Response from FamilieKremslehner, Owner at Graben HotelResponded 20 March 2014

Dear Guest, thank you for posting your feedback on TripAdvisor. We are delighted to hear that we could exceed your expectation. Thank you for complimenting our perfect location and our very friendly staff both at the reception and in the restaurant. We will pass your...More

Reviewed 15 March 2014 via mobile

An interesting hotel, Pros: Location is excellent, literally central vienna on your doorstep Staff are very friendly, always there to greet with a smile, and extremely helpful Breakfast was fantastic, great variety typically continental, and had a vienniese feel to it with all the pastries...More

Thank habarts
Response from FamilieKremslehner, Owner at Graben HotelResponded 20 March 2014

Dear Guest, thank you very much for your detailed feedback after your stay at our Graben Hotel. We are delighted to hear, that you loved the central location, our very professional and friendly staff, the tasty breakfast, etc. Regarding the negative points, we are sorry...More

Reviewed 13 March 2014

This hotel is just off the main Graben street and 30 seconds from the main underground station, so very centrally located for a good walking tour of the city. The wifi wasnt working in the rooms which was very annoying as I was on business....More

Thank Modest613
Response from FamilieKremslehner, Owner at Graben HotelResponded 19 March 2014

Dear Guest, thank you very much for writing a review after your stay at our Graben Hotel. We are sorry to hear that you had some problems with the internet connection and would sincerely like to apologize. Regarding the internet password, unfortunately we have to...More

Reviewed 13 March 2014

We were very disappointed with the service we received at this hotel. We’d booked and prepaid months earlier on Expedia for two large ‘Superior’ double rooms for ourselves and our daughter and her husband as we were staying for several nights. However when we arrived...More

Thank Ladybentley
Response from FamilieKremslehner, Owner at Graben HotelResponded 21 March 2014

Dear Guest, thank you for informing us about the happenings at our Graben Hotel, during your last stay in Vienna. We are really very sorry to hear about your problems and apologize for all inconveniences your were faced to. After checking with all concerned departments,...More

View more reviews
Most Booked Properties in Vienna
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
USD 132 - USD 518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Luxury Hotel in Vienna
#74 Romantic Hotel in Vienna
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 132 - USD 518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Luxury Hotel in Vienna
#74 Romantic Hotel in Vienna
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (226)
Room & Suite (160)
Dining (89)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
NC_mQk
18 April 2018|
AnswerShow all 2 answers
Response from 763Kiwi_traveller007 | Reviewed this property |
Hi, Indeed but the fridge is small. It’s a great location for walking around the old city. Regards Paul
1
Vote
WilliaminGrandville
12 April 2017|
AnswerShow all 6 answers
Response from Graham K | Reviewed this property |
From anywhere in Vienna, head for Stephansplatz and the Graben is a couple of minutes walk from the cathedral.
2
Votes
Lucindacharlott... S
22 November 2016|
AnswerShow all 4 answers
Response from FamilieKremslehner | Property representative |
No problem! We have baby cots and kids are very welcome to our Hotel! Best wishes your family Kremslehner
0
Votes
Google Translation
Room Tips
"We asked for a quiet room and got one."
Read review
"I don't think it has any rooms with good views due to it's location."
Read review
"Being on a narrow street, the views are nothing to rave about. Ask for a central room."
Read review
"A room at the back away from the busy outdoor restraint tables below would make a more restful night if you..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing