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Graben Hotel

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#73 of 366 Hotels in Vienna
Certificate of Excellence
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1 room 2 adults 0 children
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Graben Hotel
Graben Hotel
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652 Reviews from our TripAdvisor Community

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Showing 332: English reviews
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London, United Kingdom
Reviewed 1 week ago

This quiet hotel on Dorotheergasse very close to the St. Stephan's Dom and the swish shops etc. of the Graben was perfect for us 50 something empty nesters. The room was comfortable and quiet - no noise from the street below. Breakfast was good and plentiful. The staff were wonderful - very friendly and helpful. The location is perfect with...

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Helpful?
Thank LaurieJohnston63
Geneva, Switzerland
Reviewed 1 week ago

Nice place to stay with a great location in the middle of town close to everything. Nice room and excellent buffet breakfast. Staff speaks many languages and is very helpful. We will stay here again when we return.

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Thank James C
Reviewed 1 week ago

The Entire stay was wonderful, went to Vienna November 2016. My room was smaller than I thought it would be. The breakfast was excellent. Hotel rooms were neat and staff changed my sheets and towels once a day everyday. Hotel staff was very knowledgable about surrounding area. This hotel is right in the heart of Vienna as once you step...

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Thank Jorel B
Brasilia, DF
Reviewed 1 week ago

Graben is a good pick for business or leasure trips alike. Very well located from a touristic point of view but also very close to a very central subway station. Acommodations were ok (nothing wrong and nothing great), wi-fi worked perfectly and the staff was always very helpful. Breakfast was very good too.

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Thank OttoMK
Reviewed 2 weeks ago

We went to Vienna in early Feb 2017. It was really cold and snowy, so a central location was a must for us, and in that regard, Graben hotel didn't disappoint. The rooms were in good condition and clean but I must admit, I thought they'd feel a little more "luxurious". The decor could be less basic and the availability...

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Thank Janice M
Brisbane, Australia
Reviewed 3 weeks ago

Very good location, 2 min walk to The Graben, the hotel rooms were good and the service was excellent, we ate in the restaurant for dinner and the food & service was very good. Breakfast was included and on our last day we had to check out before breakfast was served, the Hotel gave each of us (4) breakfast travel...

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Thank mikrob921
Istanbul
Reviewed 3 weeks ago via mobile

We booed this hotel for 4 nights for a triple room with my 15 yr old daughter joining us on a long weekend . The room - supposedly booked for a triple bed room was ridiculous - room no 62- so tiny/ low ceiling/ tiny window that we had to remove accessories like side tables out of the room to...

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Thank Y G
FamilieKremslehner, Manager at Graben Hotel, responded to this review

Dear Guest, we are extremely sorry to hear that we did not exceed your expectations during your stay with us. The Graben Hotel at is appears today has been established in 1918. Due to the special architecture all our rooms have an individual style. We are very sorry to hear that the room you were assigned to seemed to small...

Milton Keynes, United Kingdom
Reviewed 4 January 2017 via mobile

Efficient and smiling staff and, clean if small room went well with the stylish decor the Hotel has... if past its best in places, the old photos and memorabilia on the main stairs was a nice touch. The food in the restaurant was particularly well presented and tasteful and the service was prompt and welcoming. I was the on business...

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1Thank RTH435
FamilieKremslehner, Manager at Graben Hotel, responded to this review

Dear Guest, thank you very much for your nice feedback on TripAdvisor after your stay at Graben Hotel. We are happy to read, that we could exceed your expectation and that you appreciated our service. Looking forward to welcome you again, next time you visit Vienna. Best regards, the family Kremslehner

A TripAdvisor Member
Level Contributor
9 reviews
5 helpful votes
Reviewed 4 January 2017 via mobile

Friendly staff. Good services. Decoration simple but stylish. There is a good restaurant in the premises, quite convenient to avoid freezing during winter nights. Breakfast pretty good with a large selection of food, mostly German. Room and bathroom quite small. Shower slippery and without safety handle. No shower cap. Quiet despite being centrally located. Location could not be better for...

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Thank A TripAdvisor Member
FamilieKremslehner, Manager at Graben Hotel, responded to this review

Dear guest, thank you for choosing Graben Hotel for your recent stay in Vienna. We really appreciate you taking the time to send valuable comments about your stay at our hotel, especially for mentioning our central location, our delicious breakfast, as well as our friendly staff. We hope to welcome you again, next time you visit Vienna. Best regards, the...

Patensie, South Africa
Reviewed 3 January 2017 via mobile

Help desk was very friendly to help us. Had problems (not their fault) and they helped swiftly. Room was exactly like photo. Took cheapest option. (radio, aircon, TV, bathroom with toilet and shower, cupboard, safe box, mini bar and panel heating) the location is in the heart of Vienna. Near subway train station. Best value for money. Rooms is not...

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Thank 544riaand
FamilieKremslehner, Manager at Graben Hotel, responded to this review

Dear guest, with pleasure we have read your comments and will certainly share them with our staff. Thank you very much. Hopefully we may welcome you soon again. Best regards, the family Kremslehner

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Graben Hotel

Address: Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: $139 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Graben Hotel 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Graben Hotel Vienna
Hotel Style:
#54 Luxury Hotel in Vienna
#75 Romantic Hotel in Vienna
#96 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Graben Hotel staff and other travellers.
18 questions
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Questions? Get answers from Graben Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor and it was fine”
 of 5 bubbles LaurieJohnston63, 16 Feb 2017 | Read review
“Being that this is a budget hotel, i would recommend to spend the extra $$ to get a bigger room for a couple.”
 of 5 bubbles jorelb424, 14 Feb 2017 | Read review
“Rooms overlooking the street are nicer”
 of 5 bubbles 45janicem, 10 Feb 2017 | Read review
“Rooms away from the central courtyard where the trash cans are, are quieter”
 of 5 bubbles WILLIAMSVILLE-FAMILY, 6 Nov 2016 | Read review
“avoid first floor”
 of 5 bubbles SteveR666, 20 Aug 2016 | Read review
5 of 5