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Hotel Am Konzerthaus Vienna MGallery by Sofitel

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#64 of 366 Hotels in Vienna
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Am Konzerthaus Vienna MGallery by Sofitel
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2,494 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Am Konzerthaus Vienna MGallery by Sofitel
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Showing 1,343: English reviews
Eindhoven, The Netherlands
Reviewed 3 weeks ago

It is otherwise a nice hotel but the experience at breakfadt is ridiculous. They make you wait in line whereas free tables are available. Probably so that you can get hungry enough watching other people eat....

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Helpful?
Thank olhy2014
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest, I would like to take this opportunity to express my sincerest apologies in regards to the breakfast experience you made. I do understand your choice of words very well and up the a certain point agree as the operational system certainly was not working out the way it usually does. Please accept my apologies also on behalf of...

Dubai, United Arab Emirates
Reviewed 3 weeks ago

A very good hotel for the price we paid. Close to the centre of things, great service and a large room with a street view and a print of Gustav Klimt's famous 'woman in gold' on the wall. We were in Vienna for a two day one night stopover on our way back home from Prague. The first evening was...

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Helpful?
Thank S_N_2075
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest, I would like to take the opportunity to wish you a happy new year and hope you had a good start into the year 2017. I hope you spent a delightful time exploring Vienna and hope to see you again one day soon. Best wishes from the entire staff to you and you loved ones. Elisabeth Schweiger Guest...

Boston
Reviewed 3 weeks ago

Hotel is very close to Opera house and to St Charles Church - about 10 mins leisurely walk,. The entire city is in walking distance. Lot's of Christmas markets where one can get nice gifts, try food and have hot beverage like gluehwien (mulled wine) which really warms you up when it is cold. Great to take a tourist tram...

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Helpful?
Thank lktravel1
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest, thank you for your kind words regarding your stay here with us in Vienna. It is always good to read if someone liked our offered service. I hope to be able welcoming you again and wish you and your loved ones a happy new year. Kind regards, Elisabeth Schweiger Guest Experience Agent

Craiova
Reviewed 3 weeks ago

It is an excellent hotel. Very good price-quality ratio. The most I liked his location. Very good service. The furniture in the room is old and should be changed.Breakfast excellent and staff very friendly. We will return with pleasure.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 67Violeta
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Violeta, happy new year and best wishes to you and your family from the entire hotel am Konzerthaus staff. We truly appreciate you taking the time and writing this nice feedback. We hope to be able welcoming you again 2017. All the best, Elisabeth Schweiger Guest Experience Agent

Naples, Florida
Reviewed 3 weeks ago

The hotel was perfect! Great location-central to everything. We traveled with our children and teenage grandchildren and all loved the hotel. Special thanks to Roman Civai and all of the staff. The hotel was very busy as we were there on Christmas Eve and Christmas Day but the staff remained very calm and helpful. The amenities were nice and the...

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Helpful?
Thank bodhi_cat
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear bodhi_cat, in the name of Roman and the entire Hotel am Konzerthaus staff I would like to say thank you for staying with us, thank you for your kind feedback and would like to wish you a happy new year! We all remain with the best wishes and best regards, Elisabeth Schweiger Guest Experience Agent

Prague, Czech Republic
Reviewed 4 weeks ago

As other people we came to Vienna to experience the Christmas atmosphere and open markets. As we came by train we tried to find a hotel in the centre or very close and not far from the main train station. And Hotel Am Konzerthaus was really good choise. It´s maximum 5 minutes from train station. We asked for a quiet...

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Helpful?
Thank Jana G
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Jana, happy new year and greetings from the Hotel am Konzerthaus. Apologies for the late reply, we hope you had a great start into the new year and a merry Christmas with you loved ones. I would like to personally say thank you for sharing your feedback with us regarding your stay. I would like to express my sincerest...

Preston, United Kingdom
Reviewed 4 weeks ago

This is a lovely friendly hotel. The bedroom was beautiful, well furnished with every amenity, except not enough coat hangers, and it was a shame that the bedside tables did not have opening drawers. The bircher muesli and Konzerthaus cake at breakfast is to die for - but, as seen in other reviews, there are problems with the breakfast process....

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Helpful?
Thank Marylynn1949
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Marylynn, happy new year and greetings from the Hotel am Konzerthaus. Apologies for the late reply, we hope you had a great start into the new year and a merry Christmas with you loved ones. I would like to personally say thank you for sharing your feedback with us regarding your stay. I would like to express my sincerest...

Heathfield
Reviewed 4 weeks ago

This is a very conveniently situated hotel, some 10 minutes walk from the Karlskirche and 15 from the centre and within walking distance of the main station. We arrived at 9am off the night sleeper from Cologne (not to be recommended unless you are of very small stature and have no luggage) and were delighted that the efficient reception staff...

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Helpful?
Thank Paula N
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Paula, in the name of the Hotel am Konzerthaus I would like to take a moment and thank you for the nice comments and the positive review regarding your stay with us in Vienna. I truly appreciate you taking the time and telling us about your experiences we made and your feedback has been well shared as well. I...

Cairns, Australia
Reviewed 17 December 2016

We stayed at the associated hotel and can honestly say we won't stay again due to the restaurant. Breakfast was inconsistent with limited choice, and staff didn't understand the English names for the items on the menus. On multiple occasions we were asked if we wanted drinks, to which we said yes and ordered what we wanted, to have to...

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Helpful?
Thank SpottyGiraffe91
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear hollowmonkey, in the name of the Hotel am Konzerthaus I would like to apologize for the experience you ha with our restaurant and our staff. It is very unfortunate that you had such an unfortunate experience whilst with us here in Vienna and I am very sorry that you encountered such a lack of service. For the language barriers...

Reviewed 13 December 2016 via mobile

I decided to book a 2 days stay to visit the christmas markets. We booked this hotel as part of deal and i must say that i was really pleased. The hotel is very clean and comfy, but the best part of it is the really really friendly staff. The service is top notch especially the hotel lady receptionist....what a...

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Helpful?
Thank hdarbs
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear hdarbs, in the name of the entire Hotel am Konzerthaus staff I would like to thank you for such positive words. It is always a pleasure to read how well we did and especially if someone from your own department gets extra credit. I am very pleased to learn that all in all we were able to reach your...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 

Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $114 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#48 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Am Konzerthaus Vienna MGallery by Sofitel staff and other travellers.
34 questions
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Salem, Ohio
Dundee, United Kingdom
4 months ago
Toronto, Canada
Maidenhead, United Kingdom

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Questions? Get answers from Hotel Am Konzerthaus Vienna MGallery by Sofitel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My recommendation higher floor”
 of 5 bubbles JanaG167, 22 Dec 2016 | Read review
“Room 201 has a great view.”
 of 5 bubbles wjtourism, 10 Dec 2016 | Read review
“Upgrade to a Deluxe room”
 of 5 bubbles martynb209, 7 Dec 2016 | Read review
“our room on the 7th floor was perfect,,7th heaven you could say !”
  • opposite the hotel room
  • close by view , and goodnight Vienna, it meant the world to us ! thanx
 of 5 bubbles tonybishop, 23 Nov 2016 | Read review
“Ask for a quiet room away from the lift.”
 of 5 bubbles Ewingston, 15 Nov 2016 | Read review
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