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Hotel Am Konzerthaus Vienna MGallery by Sofitel

Agoda.comUSD 165*
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#63 of 362 Hotels in Vienna
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 191*
USD 165*
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USD 167*
USD 167*
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Hotel Am Konzerthaus Vienna MGallery by Sofitel
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2,565 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
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Subotica, Serbia
Reviewed 2 days ago NEW

We stayed at the Hotel Am Konzerthaus for two nights with my mother. I cannot recommend this hotel highly enough to anyone visiting Wien. From check in to checking out we had an absolutely fabulous experience. The hotel is extremely beautiful, such lovely details. We had a superior room on the 5th floor (505) facing to the legendary Konzerthaus. The...

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Helpful?
1Thank Kareszovich
Pittsburgh, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 19 March 2017

When booking travel for university students, one often is concerned about what type of facilities have been arranged. In the case of Hotel Am Konzerthaus, I couldn't have been more pleased, and quite honestly surprised. The staff was extremely accommodating, the rooms were well maintained and clean, and the included breakfast was beyond my expectations. Although the hotel is not...

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Helpful?
Thank Joe D
About Hotel's Favourite Review
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Joe, while reading your kind feedback i am very glad that you had such a pleasant stay with us. With pleasure i will let my colleagues from the mentioned departments know about your very positive thoughts because i think this is a good way to motivate the whole team. I would be more than happy to welcome you back...

Reviewed 3 days ago NEWvia mobile

A short walk to the sights and transport, this hotel is very clean and comfortable with great beds. The staff were very kind and helpful, nothing was too much. One small point, the breakfast area was very small and difficult to negotiate. Loved being here and very happy to return.

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Thank Belinda H
Oxford, United Kingdom
Reviewed 5 days ago NEW

Location is 15 minutes walk from the Mitte Wien Landstrasse station where the airport express arrives. Tram stop (Am Heumarkt) for the 71 tram line is 3 mins walk and trams are frequent. There is a super midrange restaurant within yards of the hotel (Gmoa Keller - you have to book) and a fun cheap n cheerful Austrian beer keller...

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Helpful?
Thank eurilla
Hotel_am_Konzerhaus, Guest Experience Supervisor at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Eurilla, Thank for having shared your recent hotel experience with us. We are happy to hear that you enjoyed your first stay in Vienna. I will ensure that your feedback will be shared with everyone. Regarding the Wifi and malware incident you mentioned I hope this has been solved and your cell phone has not suffered any further damage....

UK
Reviewed 5 days ago NEW

Not far from the city centre, this hotel would be an excellent choice to stay in. The staff are extremely helpful and knowledgeable about the city and it's attractions. The the rooms are excellent. The food which is served in Oskars the restaurant attached to the hotel is also extremely good. The buffet breakfast is what I would expect of...

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Helpful?
Thank zulu_7
Hotel_am_Konzerhaus, Guest Experience Supervisor at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Zulu_7, in the name of the entire Hotel am Konzerthaus staff I would like to thank you for taking the time of sharing your recent hotel experience with us. I am happy to hear that you enjoyed your stay and I will ensure that your feedback will be shared with everyone. Hopefully we will have the pleasure to welcome...

Southport, United Kingdom
Reviewed 1 week ago

Reception staff - extremely helpful, polite and knowledgeable Rooms spacious, clean - a little makeover needed City stunning Only downside, we had dinner in Oskars - the hotel restaurant - menu was okay if a bit limited on choice - but the HUGE NEGATIVE was the staff in the restaurant, slow, unsmiling and miserable - it took 20 minutes to...

Review collected in partnership with Ibis Hotels
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Thank Helen L
Hotel_am_Konzerhaus, Guest Experience Supervisor at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Helen, Thank you very much for having taken the time to tell us about your experience. We are very pleased to hear that you enjoyed our city so much as well as our hotel. For the disappointment caused by the restaurant staff I would like to fully apologize. It is certainly not in our intention to provide such unsatisfying...

Ontario, Canada
Reviewed 1 week ago via mobile

The hotel is located very conveniently to many of the attractions of Vienna that we were interested in i. e. The ring and Altstadt, restaurants, concert halls, art galleries, the Hofburg and of course, the Vienna State Opera. The staff were friendly and helpful. The atmosphere of the bar rooms did not strike us as very congenial nor did the...

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Helpful?
Thank ah n
Hotel_am_Konzerhaus, Guest Experience Supervisor at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Ah N, I would like to take this opportunity to thank you for taking the time and reviewing your stay with us. I am happy to learn that the location of our hotel suited your needs, although I would like to apologize if the restaurant as well as the room features were not up to your satisfaction. I do...

Reviewed 1 week ago via mobile

This hotel is located on 10-15 minutes walking distance from the train station. And is 10 minutes walk away from central (Hofburg Palace). There was a little bearable smell in room but other than that rooms were tidy and hotel was clean.

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Helpful?
Thank Saim I
Hotel_am_Konzerhaus, Guest Experience Supervisor at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Saim I, Thank you very much for your stay with us, as well as for the great feedback, which you shared on Trip Advisor. I am very pleased that you enjoyed your stay with us. I would also like to thank you for your constructive criticism regarding the odor in your room. Rest assured that we will have a...

Cornucopia, Wisconsin
Reviewed 2 weeks ago

This hotel was only a few blocks from a tram stop, which made everything in the central part of Vienna convenient. The staff was wonderful & the breakfast was nice, though you have to wait to get a carafe of coffee instead of being able to draw a cup for yourself. We chose this hotel for a Tripmasters deal, &...

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Helpful?
Thank emakins
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear emakins, to read your kind comments is such a pleasure for me and i am very glad that you have enjoyed your time with us. Of course i will also share your positive feedback with my colleagues because as well known this is a good chance to motivate the whole team. I can assure you i will speak to...

Edinburgh
Reviewed 2 weeks ago via mobile

Really expected something a bit more special from the mgallery brand but this hotel failed to deliver anything more than satisfactory that we could've had for a fraction of the cost. It doesn't feel as luxurious as other mgallery-branded hotels but it does have the mgallery quirkiness about it with a very interesting Art Deco style throughout. Walk through an...

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Helpful?
Thank scotsguy31
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Mr. scotsguy31, first of all I would like to take the chance to thank you for taking the time to write this review. I am really sorry that your experience did not meet your expectation in that many points. I totally agree with you that some points which you have mentioned could have been easily avoided and please be...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 

Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $103 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#47 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Am Konzerthaus Vienna MGallery by Sofitel staff and other travellers.
37 questions
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Salem, Ohio
Dundee, United Kingdom
7 months ago
Toronto, Canada
Maidenhead, United Kingdom

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Questions? Get answers from Hotel Am Konzerthaus Vienna MGallery by Sofitel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“isolation and climate control is excellent, don't worry about a room on the front side”
  • the bed is big, I'm 6.4
Kareszovich, 24 Apr 2017 | Read review
“Street side rooms are lighter but nosier. Courtyard ones are quieter but darker.”
749judyc, 18 Feb 2017 | Read review
“Higher floors are pretty quiet”
annelieset2013, 17 Feb 2017 | Read review
“My recommendation higher floor”
JanaG167, 22 Dec 2016 | Read review
“Room 201 has a great view.”
wjtourism, 10 Dec 2016 | Read review
5 of 5
Agoda.com
USD 165* /night
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Hotels.comUSD 167
Orbitz.comUSD 167
TripAdvisorUSD 167
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Prices are for 1 room, 2 adults
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