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Best Western Premier Kaiserhof Wien

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 283*
USD 243*
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USD 256*
USD 272*
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1,648 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
New Delhi, India
Reviewed 27 June 2015 via mobile

it was very early one morning when we arrived at kaiserhof. though the rooms weren't available until 2 pm, we were allowed to feast on their breakfast upon request. and by god, other than exploring vienna everyday, we would look forward to their out of this world breakfast each morning of our 4 day stay. corrine at the desk made...

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Helpful?
Thank guptaratika
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. As an traditional city hotel, we are unfortunately not able too enlarge our gym and spa area. The building is under urban heritage conservation - so adaptions are really difficult to implement. We...

Brighton, United Kingdom
Reviewed 27 June 2015

We have been visiting European cities with a group of friends, we all agreed this is the best hotel we have stayed in so far. The staff are brilliant, an amazing choice of food for breakfast and very reasonable bar prices. Our rooms were clean, comfortable and a good size. It's located in a quiet area about 10 mins walk...

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1Thank V50
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning to Brighton, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliements and your feedback, it is the best way to improve and adapt our service and the quality level. We hope to welcome you back again one day in Vienna and of course the KAISERHOF...

Calgary, Alberta, Canada
Reviewed 26 June 2015

The hotel is within walking distance from the main tourist area. Excellent staff at reception, lounge, and breakfast room. The breakfast is complimentary and they were willing to let you start ahead of opening (15-20 min)if you have a plane to catch or a early tour. The breakfast had a great variety. The rooms were impressive. Spacious, modern, clean, and...

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Helpful?
Thank Sheri R
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Sheri, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

New York City, New York
Reviewed 26 June 2015

Would recommend highly. great very professional hospitality staff…. lots of extra care. Great rooms. Very good location not far from Vienna center. Easy walk. Near subway and streetcar. Great full breakfast. great bar for nightcap and even Vienna chocolate cake and milk…. We really enjoyed staying there.

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Helpful?
1Thank Edward D
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Edward, we hope you had a wonderful trip back home. Thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Virginia
Reviewed 25 June 2015

--The room was very comfortable; well-designed; recently updated. It was a very nice blend of old building but modern furniture. The view wasn't great (it's close to other tall buildings on all sides), but I requested a quiet room on an upper floor, and that is what I got. The room was absolutely spotlessly clean and the desk was handy....

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2Thank ACWhite
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again one day at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Carnforth, United Kingdom
Reviewed 24 June 2015

We arrived by train to a confusingly large station in Vienna and were pretty jiggered by the time we made it to the hotel. Its well sign posted from the city centre but not from the direction we came ! The staff were a mixed bunch- one came across as a little lazy and laid back ( asked for directions...

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Helpful?
1Thank amy000
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Amy, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We apologize your difficulties to find the hotel during your arrival - all the needed information are described on our own hotel homepage. We hope to welcome you back again at the KAISERHOF...

Cincinnati, Ohio
Reviewed 23 June 2015

very nice hotel that is convenient to shopping and restaurants. Breakfast buffet was the best we had on our whole trip. Room was on small size, but very clean and everything we needed. Front desk people were very helpful when we had questions. Bartender was very friendly and she gave us good tips about attractions

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Thank cranky1
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon. Kind regards Yours KAISERHOF Team

Perth, Australia
Reviewed 22 June 2015

We stayed there for three nights in June 2015. It is a beautiful hotel, with a great location. Easy access to the train lines and central Vienna. The hotel has character with nice big rooms. The breakfast room was beautiful, with one of the best selections of food I have ever seen. The service during breakfast was quick, quiet and...

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Helpful?
Thank Rob B
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Rob, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your feedback and your compliments and hope that there is a chance to weclome yu back again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

Belfast, United Kingdom
Reviewed 22 June 2015

My wife and I stayed here over Christmas 2014. The hotel has charm and something of an old world atmosphere. The staff were very pleasant indeed - both front of house and in the breakfast room. The bar area is mall but very nicely appointed. Breakfasts were substantial, plenty of variety and of excellent quality. There is no restaurant, but...

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1Thank BwanaBunduki
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon in Vienna and the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Melbourne, Australia
Reviewed 20 June 2015

We stayed at this beautiful hotel, where service was excellent, our room was huge and decor was magnificent. Their attention to detail with the service was unsurpassed. Location was close to city centre and most attractions.

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Helpful?
Thank Gina L
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Gina, we hope you had a safe journey back home to Australia. Thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope that there is a chance to welcome you back in the imerpial city of Vienna and of course at the...

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07/05/2017 08/05/2017
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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: $197 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#3 Spa Hotel in Vienna
#4 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
38 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not Wheelchair accessible, one step to enter hotel and a small flight to ascend to the elevator and descend to breakfast.”
GlenW6, 11 Apr 2017 | Read review
“Our room was very comfortable and quiet”
KBRol, 4 Apr 2017 | Read review
“The 4th floor single room I had was significantly larger than the single room on the main floor”
khushnaazi, 31 Mar 2017 | Read review
“We stayed in the Kaiserhof suite ....wonderful and worth every penny.”
vickiemellor, 25 Mar 2017 | Read review
“all rooms seems to be OK”
laurasteponaviciene, 19 Mar 2017 | Read review
5 of 5
TripAdvisor
USD 243* /night
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Hotels.comUSD 256
Booking.comUSD 272
HotelQuicklyUSD 283
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*Disclaimer
Prices are for 1 room, 2 adults
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