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Best Western Premier Kaiserhof Wien

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 250*
USD 240*
Great Deal
USD 250*
USD 250*
USD 241*
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Best Western Premier Kaiserhof Wien
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1,674 Reviews from our TripAdvisor Community

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Showing 1,093: English reviews
Charlotte, North Carolina
Reviewed 12 August 2015

Nice hotel. Clean room, comfortable bed, friendly staff. Excellent breakfast included in price of the room. Location is in a safe area within walking distance of many sites in Vienna. Highly recommend.

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Helpful?
Thank cflo3
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. The slant of our guests is extremly important to us. We are looking forward to welcoming you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

London
Reviewed 10 August 2015 via mobile

This functional middle class hotel is a good pick for anyone who wants to stay at a well run, friendly and not too expensive hotel in central Vienna. The check-in and -out were effortless and easy. Staff were exceptionally friendly and tried to help and go the extra mile. The rooms are not very big but functional, clean, quiet and...

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Helpful?
Thank Jorn H
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon at the KAISERHOF. Sunny Greetings from Vienna Yours KAISERHOF Team

UK
Reviewed 9 August 2015

A nice hotel, but bedroom far too noisy (all internal noise) for me, had TV from one side, then the other, then back to the first (different guests) then from above. Also had a lot of noise from the corridor. Most of this was down to the other guests !! (readers, please remember, others may be trying to sleep when...

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Helpful?
2Thank Trevor H
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon Trevor, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We apologize the inconvenice and the noise. Sometimes it might happen that there is a bit of noise in a traditional city hotel. We hope to welcome you back again soon at...

Manchester, United Kingdom
Reviewed 8 August 2015

We spent 3 night here, having been directed to the hotel from our flight booking. We were delighted with the hotel, from our welcome upon arrival to our departure . The rooms were large , well appointed and had all the necessary facilities, even down to an umbrella in the wardrobe, which thankfully we didnt need. The staff were very...

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Thank Lbb62
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon at the KAISERHOF. Sunny Greetings from Vienna Yours KAISERHOF Team

Picton, Canada
Reviewed 7 August 2015

Great central location within easy walking of the main Vienna city attractions. Excellent staff, with welcome reception operating a truely superb hotel facilty. And yes what a great breakfast to start of each day before heading out to enjoy this beautiful city. Would use this gem of a hotel again and recommend it to anyone.

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Thank Dave A
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon Dave, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon at the KAISERHOF. Sunny Greetings from Vienna Yours KAISERHOF Team

Kingston, Canada
Reviewed 6 August 2015

Nicest staff I have ever seen at a hotel. Great complimentary breakfast. The hotel is lovely. The staff was eager to help you with directions, recommendations, anything that you needed. i came in with a group of 34-37 and the bus was unloaded and luggage delivered to our rooms promptly.

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Helpful?
Thank Marilyn A
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Marilyn, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

vancouver
Reviewed 6 August 2015

Location: excellent. 10 min walk to old town, right next to Billa (grocery store). Safe and quiet area even at night. Reception: Service was excellent, however there is only one person at the front desk so you may have to wait a bit. There is a stand with cold water and apples. Room: Big bottle of Austrian mineral water was...

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Helpful?
2Thank sunlover00
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Washington DC, District of Columbia
Reviewed 4 August 2015

What a great stay! From the moment of arrival till departure 5 days latter. A real caring staff, beautiful hotel and location. We felt taken care of even when my wife had some stomach issues. We will certainly return on our next visit to Vienna. Cannot imagine staying anywhere else.

Review collected in partnership with Best Western
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Thank George S
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Hello George, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Montreal, Canada
Reviewed 4 August 2015

What a wonderful and pleasant hotel! Great personel, very warm, welcoming and helpful! The breakfast is a true emperor's breakfast with countless choices of anything you can think of and great service from the waiters! Immaculate white tablecloths with Opera music playing in the background! Truely splendid! And very Vienna! The room is comfortable and clean with modern amenities. If...

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1Thank leazu
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

London, Canada
Reviewed 4 August 2015 via mobile

We stayed here with our teenage son for one night. Very elegant, comfy, cozy. Staff was great all the way around. Professional, sophisticated and friendly.😊 Room was tight with a third bed out of the fold away chair but it worked. Bathroom was compact but lacked for nothing🛁 Breakfast was delish and a glass of champagne was a Nice touch....

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1Thank Dornthewal
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

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04/06/2017 05/06/2017
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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. KAISERHOF Wien runs as a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: $189 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Cheap Tickets, Priceline, Agoda, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Best Western Premier Kaiserhof Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#3 Spa Hotel in Vienna
#4 Romantic Hotel in Vienna
#4 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
38 questions
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Questions? Get answers from Best Western Premier Kaiserhof Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a junior suite, first class facilities.”
shaver2015, 21 May 2017 | Read review
“Rooms on street side quite as very little traffic”
846maureenr, 20 May 2017 | Read review
“Ask lots of question - staff are more than willing to help or direct you. Try the sauna!”
SSC-CP, 10 May 2017 | Read review
“Ensure you are in an area where the wifi router reaches you for a good signal.”
Lindaj99, 5 May 2017 | Read review
“3rd floor, front:excellent. Rooms at rear quieter? One way street at front: little to be gained? Ask staff,they will give you good advice.”
DaleNorthYorkshire, 2 May 2017 | Read review
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Prices are for 1 room, 2 adults
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