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Hotel Kaiserhof Wien

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Frankenberggasse 10, Vienna 1040 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Official Hotel
Booking.com
USD 201
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Prestigia.com
USD 181
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Expedia.comUSD 201
Hotels.comUSD 201
PricelineUSD 201
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1022)
Room & Suite (672)
Dining (228)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Kaiserhof Wien
Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 388 hotels in Vienna
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme! Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs for people who suffer from allergies. Categories: Petit, Classic, Business, Madame, Allergy-friendly, Superior, Junior-Suites, Suites, KAISERHOF Suite and the ADMIRAL Suite. Free WiFi, public garage nearby. All rooms are equpiped with AC & a minibar. Small Wellness-Area. KAISERHOF Wien a NON-Smoking Hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Sauna
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Snack bar
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
Electric kettle
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Charming
Languages Spoken
English, Bosnian, Croatian, German and 5 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
216Restaurantswithin 0.5 km
83Attractionswithin 0.5 km
2720Reviews79Q+A100Room tips
Traveller rating
  • 2,213
  • 433
  • 47
  • 17
  • 10
Time of year
Traveller type
Language
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Popular mentions
Qilliams wrote a review 13 Oct
Four Marks, United Kingdom20 contributions5 helpful votes
Excellent hotel close to city centre and public transport. We ha booked a suite and had a large comfortable bedroom and a large bathroom. Everything we needed was provided. The breakfast buffet was superb and the staff were exceptionally helpful. Like the breakfast room everything about the hotel was clean, tidy and very well looked after. Reception very helpful whenever needed. Recommend to anyone
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: If driving need to be clear about Vienna’s one way system
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Response from HOTEL KAISERHOF WIEN Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 2 days ago
Dear valued Guest! We, the entire KAISERHOF team, would very much like to thank you for your stay with us and for sharing your wonderful impressions. We are so happy to receive such praises and are looking forward welcoming you soon again! Kind regards Hotel KAISERHOF Wien Management & Team
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BOrban wrote a review 6 Oct
Sfantu Gheorghe, Romania28 contributions36 helpful votes
In the city center, close to everything, it is in the best location possible. Very polite and nice staff. Room was beautiful, cleaned every day, very attentive to details. They have served very good breakfast. If one travels by car, try to park it in the street instead of hotel parking, because that costs a lot more. Both parking services can be arranged at the hotel reception. Everything was just excellent. I totally recommend this place.
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Date of stay: September 2021
Value
Location
Service
Trip type: Travelled on business
1 Helpful vote
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Response from HOTEL KAISERHOF WIEN Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 5 days ago
Dear Borban, we, the entire KAISERHOF team, would very much like to thank you for your stay with us and for sharing your wonderful impressions. We are so happy to receive such praises and are looking forward welcoming you soon again! Kind regards Hotel KAISERHOF Wien Management & Team
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Petr S wrote a review Sep 2021
2 contributions1 helpful vote
Hotel Kaiserhof is perfectly located close to the city center, underground station (direct line to the Schonbrunn ZOO) but in a quiet street with almost zero traffic. Breakfast was excellent and all employees were very kind. Our suite room was specious for family with children and got all amenities included nespresso coffee machine and big bath. We very really very satisfied and would like to come back again.
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Date of stay: September 2021
Rooms
Location
Service
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Response from HOTEL KAISERHOF WIEN Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 5 days ago
Dear valued Guest, thank you very much for your stay at the Hotel Kaiserhof Vienna and for taking the time to share your blessed thoughts about our hotel. We are very happy that we could make your stay comfortable and are looking forward welcoming you hopefully soon again. Best regards Hotel KAISERHOF Vienna Management & Team
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Bill31310 wrote a review Sep 2021
Tempe, Arizona418 contributions56 helpful votes
This is a luxury hotel which we found to be affordable. Our room was large and very quiet. They have a great, complementary breakfast buffet. Staff members were very helpful with matters like printing out travel documents and preparing a late-night snack. The hotel is within walking distance of sights in central Vienna and close to the U-bahn station to get to other attractions such as the Schonbrunn Palace.
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Date of stay: September 2021
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Response from HOTEL KAISERHOF WIEN Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 5 days ago
Dear Bill, thank you very much for your stay at the Hotel Kaiserhof Vienna and for taking the time to share your blessed thoughts about our hotel. We are very happy that we could make your stay comfortable and are looking forward welcoming you hopefully soon again. Best regards Hotel KAISERHOF Vienna Management & Team
Read more
detroityeager wrote a review Sep 2021
Los Angeles104 contributions113 helpful votes
Wow where do I start! Truly Viennese service at it's best! Hotel is classic traditional Viennese decor but not in an over the top way. We stayed 5 days so we needed a suite due to so much luggage and let me tell you for the price point, this would cost you $500 in the US. Suite was perfect in every way, the little small details that were so nice, real flowers, chocolates on your pillow, a pillow menu! Awesome espresso machine, and that spa tub, oh that saved the day from walking in the city. The staff is fantastic, always helpful, but let's talk about that breakfast buffet, WOW WOW I mean fantastic isn't even the word for it! But what I loved is just all the little details they put into this hotel to make your stay great, the little notes with the Kaiser on it, the daily little newspaper you get in the morning at breakfast, the chocolates they give you when you leave, just so nice, your will never get this type of attention to detail in the US. 5 Star operation without the 5 star price. To the General Manager, your running a fantastic place. I'll be back for sure, it was so hard to leave this hotel it was just so wonderful!
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: Suites are the way to go if your staying multiple days
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Response from HOTEL KAISERHOF WIEN Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 3 weeks ago
thank you very much for your stay at the Hotel Kaiserhof Vienna and for taking the time to share your blessed thoughts about our hotel. We are very happy that we could make your stay comfortable and are looking forward welcoming you hopefully soon again. Best regards Hotel KAISERHOF Vienna Management & Team
Read more
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PRICE RANGE
USD 146 - USD 279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier kaiserhof wien hotel vienna, best western hotel vienna, best western vienna, vienna best western
LOCATION
AustriaVienna RegionViennaWieden
NUMBER OF ROOMS
74
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Frequently Asked Questions about Hotel Kaiserhof Wien
Which popular attractions are close to Hotel Kaiserhof Wien?
Nearby attractions include 3D PicArt Museum Vienna (0.4 km), The Vienna Philharmonic (0.4 km), and Antonio Vivaldi 4 Seasons Karlskirche (0.2 km).
What are some of the property amenities at Hotel Kaiserhof Wien?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Kaiserhof Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Kaiserhof Wien?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Kaiserhof Wien?
Yes, parking is available to guests.
What are some restaurants close to Hotel Kaiserhof Wien?
Conveniently located restaurants include Wiener Wiaz Haus, Cafe Mendez, and Swing Kitchen.
Are there opportunities to exercise at Hotel Kaiserhof Wien?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Hotel Kaiserhof Wien have an airport shuttle?
Yes, Hotel Kaiserhof Wien offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Kaiserhof Wien?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Kaiserhof Wien?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.