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Best Western Premier Kaiserhof Wien

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 248*
USD 213*
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USD 223*
USD 223*
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1,676 Reviews from our TripAdvisor Community

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Showing 1,095: English reviews
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Windsor, United Kingdom
Reviewed yesterday NEW

This was a fantastic base for our recent 4 night stay in Vienna. The welcome at check in was probably the best I have ever received at any hotel, all the staff were so helpful and pleasant - nothing was too much trouble. We ate two light meals in the bar and the lady working in there delivered excellent customer...

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Helpful?
Thank Leann D
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Leann, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF Wien one day. Kind regards Yours KAISERHOF Team

Cleethorpes, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 28 March 2017 via mobile

Fantastic hotel, from check in to check out received excellent friendly service from all the staff, receptionists, maids, waiters/waitresses. Spotlessly clean, throughout and our room was beautifully maintained and again kept spotless throughout our stay. When we checked in, the receptionist said we had to try their wonderful breakfast. Well the bar was set very high and I have to...

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Helpful?
2Thank Giles H
About Hotel's Favourite Review
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Giles, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Munich, Germany
Reviewed 3 days ago NEW

We spent four nights in a suite with two small children (one and two). The rooms were well-equipped, clean and spacious. The breakfast buffet offered a broad range of fresh quality international food and drinks. The staff went out of their way to assist us with the children. Because of the great location close to the inner city we were...

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Helpful?
Thank foodieMunich_Germany
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon from Vienna, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF Wien one day. Kind regards Yours KAISERHOF Team

Chapel Hill, North Carolina
Reviewed 1 week ago via mobile

Hotel situated several blocks from metro, and old city central. Very walkable and quiet. Staff is best we have seen on this trip from hotel desk at check in they were knowledgeable on any question we had. The breakfast bar rates 100%! This was the best food which changed slightly each day. Slow food movement and you can tell by...

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Helpful?
Thank Linda B
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Linda, we hope you had a comfortable journey back home. Thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Birmingham, United Kingdom
Reviewed 1 week ago

This hotel is just outside the main inner area of the city, which is helpful because you are away from the city noise at night. However it is only a 5-10 minute walk to the main areas for restaurants, sights and the metro. The room and all areas of the hotel are superb, the staff are very helpful and friendly....

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Helpful?
Thank shaver2015
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning from Vienna, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF. Sunny greetings from Vienna Yours KAISERHOF Team

Sevenoaks, United Kingdom
Reviewed 1 week ago

Ideal location a few minutes walk from the metro and main centre for restaurants and shopping. Staff very welcoming and extremely helpful spoken very good English. Breakfast very good and plentiful from continental to cooked.Rooms comfortable good size, rooms all very quite.

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Helpful?
Thank maureen R
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning Maureen, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF. Sunny greetings from Vienna Yours KAISERHOF Team

Lymington
Reviewed 1 week ago

We stayed at the Kaiserhof for 3 days from the 29th April. When we checked in the receptionist noticed that it wa Amy daughters birthday on the 30th. On that day we were presented with pink champagne for breakfast and my daughter had one of their wonderful cakes in her room. I relate this to show the wonderful reception, attention...

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Helpful?
Thank yatestony
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF. Sunny greetings from Vienna Yours KAISERHOF Team

yorkshire
Reviewed 1 week ago

We loved our stay here, the bedrooms were immaculate, the hotel is elegant and the breakfast was superb with a plentiful choice every morning. We enjoyed a drink in the bar and Barbara was brilliant. The reception staff were fabulous and booked us into a local restaurant for our last night which was superb.

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Helpful?
Thank chrismhYorkshire
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF. Sunny greetings from Vienna Yours KAISERHOF Team

Ipswich, United Kingdom
Reviewed 1 week ago

We stayed for four nights as two couples and found the experience delightful, from the friendly greeting from the receptionist on arrival to our departure by the hotel booked taxi. We had a spotless room with a high ceiling and lovely furnishings, and a very large comfortable bed. As others have noted the breakfasts were superb, such a wide selection...

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Helpful?
Thank JohnN9768LH
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning John, we hope you had a comfortable and safe journey back home. Thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF one day. Best wishes from Vienna Yours KAISERHOF Team

Bedford, United Kingdom
Reviewed 2 weeks ago

We stayed here for four nights and it is a very convenient location, a ten minute walk to the State Opera. We had a good sized room, 210 which was well equipped, comfortable and quiet. The included buffet breakfast was generous and included both hot and cold dishes of a very good quality. All the staff were helpful, friendly and...

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Helpful?
Thank Iveltravellers
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, we hope you had a wonderful and safe journey back home. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

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11/06/2017 12/06/2017
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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. KAISERHOF Wien runs as a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: $195 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#3 Spa Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
38 questions
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Questions? Get answers from Best Western Premier Kaiserhof Wien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floors are more quiet.”
foodieMunich_Germany, 26 May 2017 | Read review
“We chose a junior suite, first class facilities.”
shaver2015, 21 May 2017 | Read review
“Rooms on street side quite as very little traffic”
846maureenr, 20 May 2017 | Read review
“Ask lots of question - staff are more than willing to help or direct you. Try the sauna!”
SSC-CP, 10 May 2017 | Read review
“Ensure you are in an area where the wifi router reaches you for a good signal.”
Lindaj99, 5 May 2017 | Read review
5 of 5
TripAdvisor
USD 213* /night
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Expedia.comUSD 223
Hotwire.comUSD 223
CancelonUSD 248
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*Disclaimer
Prices are for 1 room, 2 adults
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