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BEST WESTERN Hotel-Pension Arenberg

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243 Reviews from our TripAdvisor Community

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Showing 102: English reviews
York
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

We were 3 couples staying here in 3 double rooms. One of the rooms had no curtains up and when requested, was told it would be looked into which it never was. As our friends like to sleep in a dark room this was not a good start. Our room was roasting hot when we went into it and when... More 

Helpful?
Thank Anndeedee
switzerland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW via mobile

This hotel is situated on the second and third floor of a building ten minutes from the Stephanplatz. There is no lobby and the reception was brusque and unsmiling and showed us to a very small room with two beds one of which was a fold up bed. We paid 220 per night so not cheap! We refused to accept... More 

Helpful?
Thank oliviaswitzerland_8

Travellers are raving about these Vienna hotels

Calgary, Canada
Level Contributor
134 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 8 October 2016 via mobile

We booked this hotel for 5 days because of location and price. When we arrived we were very disappointed with the room. The standard room is two twin beds. We got two beds, but one was a size of a child twin and one was a cot. Now, Vienna is expenses, but the price we paid we were not going... More 

Helpful?
Thank Nancy C
Lakeland, Florida
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 October 2016

From the street, and in the first floor lobby, you might think you made a bad decision about your hotel choice. But once you reach your room, you realize, you are staying in a historical site, with very nice accommodations. Very good breakfast, beautiful room, with a good view of the street. Very close to the shopping district.

Helpful?
1 Thank awesomescottm
Madrid, Spain
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2016

I would recommend this place to stay at during your stay at Wien: the rooms are clean, cosy, The breakfast offer is quite big and good. However, the only negative point was the wifi that i could not receive from my room. All the rest was perfect!

Helpful?
1 Thank Ann B
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 June 2016

Arrived Monday 20th to a very confused reception. Had a car but he refused to let me use one of the two parking spaces allocated to the hotel in the garage. Requesting the size of the car (Hire Car Audi A3) then suggested I used the public parking 70m away and stated I would get the same discounted price. He... More 

Helpful?
5 Thank Tony B
Milton Keynes, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2016

Very strange entrance, hotel within a building over part of two floors of it. Arrived early and could leave cases. Bedroom and bathroom good size. Personnel opinion too much furniture in room. Bed must have been a queen, it was extremely comfortable. Breakfast included and that was fine, although very crapped as buffet style. Located a couple of minutes from... More 

Helpful?
Thank cathymcgeown
Madison, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 June 2016

The staff was very helpful, the room was quiet, the bed was great, the internet worked. The city, subway, and river were just outside the front door. The mall was not far from the hotel so anything forgotten or lost could be replaced.

Review collected in partnership with Best Western

Helpful?
Thank Jeffrey O
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 May 2016

Great central city Hotel on 2 floors of a lovely old building --- very nice people! We had 2 rooms, one was perfect -- ours was small (a single but with a double bed in it) that was a shame! Breakfast was wonderful all you could ask for and served by a wonderful girl who worked so hard in the... More 

Helpful?
Thank chris_drayson
1 review
Reviewed 18 May 2016

The hotel is so well located and breakfast is outstanding, also the room was comfortable, and the assistance so good. We met the owner very friendly and concern of our satisfaction. The security was also an extra piece of mind.

Review collected in partnership with Best Western

Helpful?
Thank Luz C

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotel-Pension Arenberg

Address: Stubenring 2, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Price Range: $112 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel-Pension Arenberg 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Best Western Hotel-Pension Arenberg Hotel Vienna
Best Western Hotel Arenberg
Best Western Vienna
Vienna Best Western
Hotel Style:
#154 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel-Pension Arenberg staff and other travellers.
2 questions
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Wichita, Kansas

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Questions? Get answers from BEST WESTERN Hotel-Pension Arenberg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother. Stay somewhere else”
 of 5 bubbles Anndeedee, 28 Nov 2016 | Read review
“If yo have no choice other than to stay here, get a rear facing room away from the traffic noice”
 of 5 bubbles TonyB92, 22 Jun 2016 | Read review
“Take one on the front ---- NOT 22”
 of 5 bubbles chris_drayson, 19 May 2016 | Read review
“Dont assume a pre-paid booking guarantees a room”
 of 5 bubbles clivev451, 17 May 2016 | Read review
“We had a great suite with a lovely bathroom. Tiled walls and huge tub. Luxury!”
 of 5 bubbles CanadaArtist, 11 Feb 2016 | Read review
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