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Pension Suzanne

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#57 of 366 Hotels in Vienna
Certificate of Excellence
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Pension Suzanne
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732 Reviews from our TripAdvisor Community

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Showing 625: English reviews
New England
Reviewed 3 weeks ago

Selected this "hotel" based on a Rick Steves recommendation and other TA reviews. The location was ideal, next to the opera, close to the Ringstrasse, the Albertina, Karlsplatz, and major residential shopping streets in the historic city center. Room rates were reasonable, given we were visiting during the Christmas season. Staff was pleasant and helpful. However, it's not your typical...

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Helpful?
Thank NewEnglandMim
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your phantastic feedback at Tripadvisor. We are very happy that you were so satsified with our location, your spacious room with kitchenette, our tasty breakfast and our friendly staff. Thank you for telling us to stay again with us whenever you return to vienna. Michael, owner

Denver
Reviewed 3 weeks ago

Our family of three (including 19 year old daughter) just returned from several days in Vienna at the Pension Suzanne. Our first impression of the Suzanne's entry had us concerned. The ground floor entry looks like something from a cold war era apartment building. We actually thought we were in the wrong place until we saw the sign directing us...

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Thank aaron-j
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you soooo much for your phantastic report at Tripadvisor. We are very happy to hear that you were so sasified wiht our location, your spacy family appartment and the friendliness of our staff. I am sure to welcome you again whenever you return to vienna. Michael, owner

Netanya, Israel
Reviewed 4 weeks ago

The hotel is very close to main attractions in vienna, even by feet!!! The underground is just about 100 meters from the hotel. The staff is vety nice and helpful every time!!! Recommended Hotel!!!!! Vienna is adorable in christmas!!!

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Helpful?
Thank ronen60004
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very good report at Tripadvisor. We are happy to read that you were so satisfied with our phantastic location and our friendly and helpful staff. We hope to welcome you again whenever you return to vienna. michael, owner

Greensboro, North Carolina
Reviewed 4 weeks ago

A few years ago my wife, two adult sons and I took the train Christmas eve through a beautiful snowscape from Munich to Vienna. We found a small plate of Christmas cookies awaiting us in our large comfortable room overlooking the square hung with chandelier-like Christmas ornaments. Easy walking from train station and convenient to sights. Our hosts could not...

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Thank Mack M
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very psotive feedback at Tripadvisor. We are very happy to read, that you were so satisfied with our location, your room and the freindliness of our staff. I am sure that we will welcome you again whenever you return to vienna. Michael, owner

Yorkshire England
Reviewed 5 weeks ago via mobile

Excellent position near opera house tram routes and hub of Xmas markets, which were the point of visit with daughter. Basic but rather charming rooms. No kettle tea making or bottled water but shops are nearby. Breakfast supplies run out a bit at end of set time- no croissants, little bread or cheese but coffee orange juice and sweet things...

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Helpful?
Thank curly47
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very positive feedback at Tripadvisor. We are very happy, that you were so satisfied with our location, the helpfulnes of our staff and our good price value. Coffee and tea bar is normaly included at the appartmenttype category but if people from smaller room category ask we offer also - free of...

Krakow, Poland
Reviewed 2 December 2016

Two nights in Vienna in Pension Suzanne was a terrific choice! Great location, great staff (very helpful family) and delicious breakfast! The room I stayed in was very spacious and comfortable. The only flaw I would say is that there was no floor heating in the bathroom (but maybe it just wasn't turned on?). Nevertheless, it was not a problem...

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Helpful?
Thank romanholiday23
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your great report at Tripadvisor. We are very happy to read, that you were so satified with our location, our helpful staff adn our delicous breakfast. We have an electric heating in all our bathing rooms, sorry, apparently you did not found it to turn it on. We are sure, that you will...

Reviewed 23 November 2016

Very close to Vienna Opera house which was the main reason I chose this place. Older decorations but very clean room. The hotel had a lift which was awesome considering we were on the 7th floor. Check in and check out were easy and both people were accommodating and very helpful with directions and recommendations. I was able to leave...

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Thank Caryn L
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very positive report at Tripadvisor. We are very happy to read that you were so satisfied with our location, the cleanliness of your quiet room and the fiendliness of our staff. We are sure that we will welcome you again, whenever you return to vienna. Michael, owner

Overland Park, Kansas
Reviewed 18 November 2016

Don't judge this delightful hotel until you have stayed there. The entrance is typical old European apartment but once you get to the 1st floor hotel you feel like you have come home. The staff is delightful and I wanted to bring Maria home with me. Maria is bright, friendly, warm, helpful... you get the idea. She gets all 5...

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Thank 2maneshoes
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you sooooo much for your phantastic report at Tripadvisor. We are very happy to hear that you were so satisfied with our location, your friendly staff - especially Maria - and our breakfast. Thank you for telling us, to stay again whenever you return to vienna. Michael, owner

Reviewed 16 November 2016

We stayed three nights to explore the city for the first time from this wonderfully located hotel -- around the corner from the opera house, an easy walk to access Vienna's superb public transit, near shopping and historic sites, though not convenient for the restaurants we most appreciated.

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Thank rosepol
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you you so much for your great feedback at Tripadvisor. We are very glad, to hear that you were so satisfied with our location close to all sights, restaurants and shopping aeraes. I am sure to welcome you again whenever you return to vienna. Michael, owner

Vermont
Reviewed 13 November 2016

Stayed four nights in one of the apartments. Very comfortable room- fairly large considering price and location so close to the opera. Building was very quiet and spotless.The staff is very friendly and helpful in recommending restaurants and sites. The breakfast buffet offers many choices. Would definitely stay here again.

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Thank VermontFrau
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very positive feedback at Tripadvisor. We are very happy, that you were so satisfid with our location, our staff, our brekafast and our price value. I am sure to welcome you again whenever you return to vienna. Michael, Owner

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Pension Suzanne

Address: Walfischgasse 4, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Price Range: $117 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pension Suzanne 3*
Number of rooms: 25
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Also Known As:
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna
Hotel Style:
#31 Family Hotel in Vienna
#38 Romantic Hotel in Vienna
#118 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Pension Suzanne staff and other travellers.
9 questions
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Mumbai (Bombay), India
over a year ago
Beaverton, Oregon
1 month ago
Singapore, Singapore
6 months ago
Virginia Beach, VA, USA
7 months ago
Omaha, Nebraska
8 months ago

See all questions (9)

Questions? Get answers from Pension Suzanne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is a great place to meet other guests. Sit with another couple/family and broaden your own European experience.”
 of 5 bubbles 2maneshoes, 17 Nov 2016 | Read review
“most rooms are late and quiet”
 of 5 bubbles 571haleyd, 19 Oct 2016 | Read review
“The door seemed to be locked when we got there. We pushed one of the buttons labled "Pension" to get buzzed in.”
 of 5 bubbles MNAnnie, 6 Oct 2016 | Read review
“For quiet overlook the courtyard on a higher floor”
 of 5 bubbles Paytons, 1 Oct 2016 | Read review
“Book early, ask for a quiet room if you are a light sleeper.”
  • Shower had fold out screen, not shown.
  • Double Standard Zimmer, facing bath
  • Double Standard Zimmer, quiet, facing small courtyard parking.
 of 5 bubbles 477MikeB, 20 Jul 2016 | Read review
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