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InterContinental Wien

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#74 of 367 Hotels in Vienna
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InterContinental Wien
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1,836 Reviews from our TripAdvisor Community

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Showing 1,303: English reviews
Pfäffikon
Reviewed 12 October 2014

Perhaps it's Europe or perhaps it's Vienna, and maybe other hotels are similar; but when you pay Eur 370/night, you expect a bathroom where you don't have to dodge the door constantly while using it. And the internet - boy it was slow! The location opposite the Stadtpark was not bad, and about 10-15 minutes walk from the center of...

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Helpful?
Thank ashokli
Anthony D, Manager at InterContinental Wien, responded to this review

Dear thank you very much for your review, which is very much appreciated. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions I am very sorry to read that your stay did not meet your expectations. We are constantly looking to improve our service therefore your feedback is...

Los Angeles, California
Reviewed 12 October 2014

We were on a cancelled Austrian Air flight and all the passengers were transferred to the hotel near midnight. I have never experienced a more hardworking staff dealing with exhausted and upset passengers getting us in to rooms as quickly as possible. The rooms were comfortable and breakfast the next morning was extensive to get us on our way. Our...

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Helpful?
Thank ZZMimi
Anthony D, Manager at InterContinental Wien, responded to this review

Dear tarzanldy, thank you so much for your wonderful review. We really do appreciate that you took the time to share your experience and we were delighted to read that you enjoyed your stay with us. Your kind comments about the staff is very motivating and I will be happy to share this with them. We hope that we will...

Ontario
Reviewed 9 October 2014

Well located, the hotel is a very modern building among the older structures of Vienna. The hotel is well located, a short walk to the downtown sites, the park and subway are across the road. Our room was clean and well furnished. WIFI was overpriced. The bed was comfortable. Staff at the hotel were friendly and accommodating. The concierge provided...

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Helpful?
Thank Otonabee
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Otonabee, thank you very much for your kind review which is very much appreciated. It is great to read your positive comments about our hotel and especially your lovely words about the staff are a big motivation for the entire team. We all hope that we will have the chance of welcoming you back soon and in the meantime...

Bedford, United Kingdom
Reviewed 7 October 2014

The hotel is what you would expect from an Intercontinental, it is large, modern and very efficient. We were given an upgrade to the lounge and had a superb view over the city from the 12th floor. The room was very comfortable and the extras we had because of the upgrade.were great. The staff were friendly and helpful, although on...

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Thank Hannelore H
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Hannelore H, thank you so much for your kind review, which is very much appreciated. It is great to read, that you enjoyed your stay with us and we are happy that you liked your upgrade. I'm very sorry that the room wasn't cleaned during the day, of course this shouldn't happened. I really do hope that we will...

Cochrane, Alberta, Canada
Reviewed 7 October 2014

We stayed at the Intercontinental because we were traveling with Avalon Waterways and this hotel was included. On arrival we were impressed with the very expensive look of the lobby/reception area. It actually reminded us very much of the Fairmont chain, Banff and Quebec City particularly. But there the resemblance ended. Our room had seen better days, in fact, better...

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Thank Gran4two
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Gran4two, thank you very much for staying with us and of course thank you so much for your feedback. We really do appreciate that you took the time to share your experience with us and we were happy to read the positive comments about our Lobby and the buffet. As you might imagine, I am extremely disappointed that we...

Astoria, New York
Reviewed 3 October 2014

Let me preface my review by saying that we are budget travelers, looking for value. We would never choose this hotel on our own because of the price. However, we had booked an Avalon River Cruise and this hotel was part of the package. Needless to say, I was looking forward to the experience. The hotel is a good location,...

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1Thank yogimax
Anthony D, Manager at InterContinental Wien, responded to this review

Dear yogimax, thank you very much for your review, which is very much appreciated. The feedback of our guest is very important to us, this helps us to improve our service. We were delighted to read your positive comments about the location and the breakfast. Indeed most of the hotels in Europe doesn't provide free internet access but with our...

Stellenbosch, South Africa
Reviewed 25 September 2014

Hotel is just a short walk from the trainstation for the train to/from the airport. Across the street is the Stadtpark and also the Kursalon for classical music concerts. The St Stephen's cathedral is a short walk away. Room was spacious and breakfast really good with friendly staff. I found all the staff friendly and willing to help or supply...

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Thank Adri4608
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Adri4608, thank you so much for your wonderful review. It is great to read that you enjoyed your stay with us and we really do appreciate that you took the time share your experience. Indeed the location of the hotel is one of our advantages and your lovely comments about the staff is a big motivation to the entire...

Bellevue, Washington
Reviewed 24 September 2014

We stayed here for two nights. We were fortunate to stay in one of the larger suites and were very happy with the room. The breakfast buffet was also excellent. Wifi, however, is provided for a fee, which is rather standard in Europe. The hotel is within walking distance to most sights and there are many tours that will pick...

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Helpful?
Thank Tim C
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Tim C, thank you so much for your wonderful review, which is very much appreciated. It is great to read that you enjoyed your stay with us and will be shared with the team. The feedback of our guests are very important to us and this one is a big motivation. We really do hope that we will have...

Colorado
Reviewed 23 September 2014 via mobile

The location is indeed nice - right across from a park and an underground S station. The breakfast was was also very nice though quite crowded at times. Beds were good and elevators were quick. We were here as part of a cruise package and had to wait for checking in until after 3pm. For some reason, our bags weren't...

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Thank TheSpear
Anthony D, Manager at InterContinental Wien, responded to this review

Dear TheSpear, thank you so much for your review, which is very much appreciated. Whilst I was please to read your positive comments about the Concierge and the bedding, I was certainly very disappointed that we didn't did meet your expectations. I can certainly appreciate that in this day and age one has the right to expect flawless internet services,...

Edinburgh, United Kingdom
Reviewed 20 September 2014

This was billed as a five star hotel. However, room 540 had the smallest bathroom (a half bath) I have ever seen in any hotel let alone a private home. The room itself was clean and basic. We did not use the rest of the hotel so can't comment. We are breakfast and all other meals out of the hotel...

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Helpful?
Thank Polly1052
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Polly1052, thank you very much for staying with us and thank you very much for taking the time to share your experience. We were delighted to read your positive comments about our Concierge Thomas, who is indeed a role model and very "In the know" and the location of the hotel is one of our advantages and most of...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. International atmosphere and Viennese tradition together with personalized service present the perfect harmony for a pleasant stay.459 guestrooms including 3 club floors and 49 suites boast every comfort of a de deluxe property. A restaurant, bar and café as well as 24-hour fitness centre and room service, garage, hair-dresser and souvenir shop round up the hotel’s facilities. ... more   less 

Additional Information about InterContinental Wien

Address: Johannesgasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna > Landstraße
Price Range: $194 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Wien 5*
Number of rooms: 459
Reservation Options:
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Also Known As:
Intercontinental Wien Hotel Vienna
Intercontinental Hotel Vienna
Intercontinental Hotel Wien
Hotel Style:
#27 Family Hotel in Vienna
#55 Luxury Hotel in Vienna
#59 Business Hotel in Vienna
#65 Romantic Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Wien staff and other travellers.
24 questions
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Questions? Get answers from InterContinental Wien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room facing the park”
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 of 5 bubbles GurpalLondon_England, 17 Mar 2017 | Read review
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