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Mercure Grand Hotel Biedermeier Wien

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Traveller (456)
Room & Suite (173)
Dining (26)
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Overview
  • Excellent36%
  • Very good48%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“privilege room”(22 reviews)
“cobbled alleyway”(14 reviews)
“nice hotel”(34 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Mercure Grand Hotel Biedermeier Wien
Special Offer:CHEAPEST ONLINE RATES!
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Special Offer:CHEAPEST ONLINE RATES!
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,293)
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204
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7
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All reviewsprivilege roomcobbled alleywaynice hotelcity airport trainshort walkthird floorside streetnespresso machineearly checkclose to the hotelreception staffdouble bedstephen's cathedralrooms are smallbreakfast was includedpublic transportmini bar
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11 - 15 of 622 reviews
Reviewed 25 March 2018

The entrance to this hotel is not right off of the main road. You have to walk about a minute through a nice, cobbled alley to the hotel entrance. It's a short walk but seems a bit longer when rolling suitcases over the cobblestones. The...More

Thank TigerLilly813
Response from Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier WienResponded 11 April 2018

Dear TigerLilly813, thank you for your rating and feedback. It is true, the entrance to the reception is in the middle of the Sünnhof Passage. If you need help with the luggage - we are happy to help. We look forward to your feedback concerning...More

Reviewed 14 March 2018 via mobile

This hotel is very cool. Located down a cobblestone path between 2 strasse, tucked away and quaint. There is a lovely courtyard that guests can use, and breakfast is served every morning in the restaurant next door ( included in your stay.) The room are...More

Thank Dana P
Response from Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier WienResponded 16 March 2018

Dear Dana P, thank you for your rating and feedback here on tripadvisor.com. I am very happy to hear, that you had a nice stay with us. In addition, we are very pleased, that you liked our style, as well as the charm of our...More

Reviewed 16 February 2018 via mobile

This hotel is in a good location near underground system. We arrived and were halfway through check in when another (obviously more important! ) customer approached the desk we were abandoned and the other customer served. We were shocked and waited patiently until the staff...More

Thank BernadetteAmersham
Response from Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier WienResponded 27 February 2018

Dear BernadetteAmersham, thank you for your rating and feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies concerning the inconvenience at Check In.The procedure you have developed is by no means our standard -...More

Reviewed 12 February 2018 via mobile

Stayed here for one night as part of a European trip. It’s up a lovely quaint alleyway so a bit of a quirky layout. Staff are very efficient and the room was fine - one of the quietest I’ve stayed in. Breakfast was good with...More

1  Thank helenh13Leeds
Response from Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier WienResponded 14 March 2018

Dear Mercure Guest, thank you for your rating and feedback. About your words of praise for the friendliness of the staff and for breakfast, we are very happy. I also thank you for your feedback concerning the sink. I immediately forwarded this to our technical...More

Reviewed 28 January 2018

I thought I wrote in the past about this place, but seems I may have missed that. Could be because of the bitter feeling I have seeing such a nice place tearing apart... I used to stay at Biedermeyer since the times it was was...More

1  Thank TransEurope2
Response from Mercure_Biedermeier, other at Mercure Grand Hotel Biedermeier WienResponded 29 January 2018

Dear Mercure Guest, thank you for your rating and feedback. It is correct, our hotel is centrally located and presents itself authentically in an old Viennese passage and at the same time as an elegant stage for the charm and comfort of today's Biedermeier. Ideal...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 100 - USD 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Vienna
#66 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
#86 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 100 - USD 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Vienna
#66 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
#86 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (456)
Room & Suite (173)
Dining (26)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Gayle T
2 April 2018|
Answer
Response from BlackLabel1820 | Reviewed this property |
Hi Gayle The simple answer is "I don't know", because I've never need one. By far the best - if you have suitcases with wheels - is to get off the plane at Schwechat, follow the signs to the "CAT" (City-Airport-Train... More
2
Votes
Janet A
3 March 2018|
AnswerShow all 7 answers
Response from Daniel Y | Reviewed this property |
You need to take public transport system, but you ll be there in around 15 minutes.
0
Votes
Lafybug
6 October 2017|
AnswerShow all 6 answers
Response from rodgs2015 | Reviewed this property |
City Airport Train goes direct to centre of Vienna. Confusingly the station has two names Wien Mitte and Landstrasse. They are the same station! Upon arrival just walk southeasterly down the main street... More
1
Vote
Room Tips
"Rooms overlooking either the passage or inner courtyard would both be pleasant."
Read review
"privilege room"
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"Possibly towards the back of the hotel away from the wienstube where people stand outside to drink and smoke."
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"A room over the alleyway keeps you away from traffic noise."
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