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Hotel Sailer

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489 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Budapest, Hungary
Reviewed 2 weeks ago

We stayed in Sailer for a long weekend. There was a minor hiccup regarding the rooms, as the ones we were put in didn't look anything like what was on the website when we booked and didn't have a seating area (photos showed spacious rooms with two armchairs). Reception staff was very friendly and helpful though, she informed us that...

Thank Brynn_01
Vienna, Austria
Reviewed 5 March 2017

I have stayed MANY times in this hotel, before and after the renovation (that is actually still going on, but I have already stayed in ready-made rooms, March 2017). The very first time I wasn't that impressed with the room because room was extremely tiny, the bathroom was hidden and the hotel looked old, but not on a cute way....

Thank csanncsi
Zug, Switzerland
Reviewed 19 January 2017

I agree with some of the previous reviews: the Sailer does not mirror my ideal of a 4 star hotel. The location is superb, just a few steps from Innsbruck Central Station. The rest is fine for one or two nights if you are happy with a small lobby, a rather “spartan” bedroom and a good, but limited in choice,...

Thank vienna_myCapital
Reviewed 6 January 2017 via mobile

We've been staing at Sailer from the 27th of December till 2nd of January. I am very sad to say the the hotel is far from a 4 star, with a very tiny room and outdated furniture. The bed was a double made out of 2 different mattresses and with 2 individual blankets, so not really a couples room. The...

Thank Alina S
Reviewed 30 December 2016 via mobile

We stayed here for a night training through Germany and Austria. Loved the town, but hotel was average. Nice spot, great staff but a tiny bit dated for my taste. Woke up to room smelling like smoke and realised it was the whole floor not just our room. Not pleasant.

Thank Jenna G
Rotterdam, The Netherlands
Reviewed 30 December 2016

On business with guests from Singapore. Parking/unloading of coach in front of hotel which is a good service. The hotel is conveniently located in the center of Innsbruck, close to the shops (10 min walk) and train station (5 min walk). Friendly staff. The room was ok. Would stay here again!

Thank Remy D
Sydney, Australia
Reviewed 24 December 2016

I like the fact that this hotel is frequented by Austrians and Germans as well as tourists. There was a great selection at breakfast, although with so many guests, some things ran out occasionally (but were soon topped up). Despite being close to the train station and the old city, it was quiet in our room (facing the courtyard rather...

Thank Graham W
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Mrs Graham, We would like to thank you for you review. It was a pleasure to have you as guest and we are really pleased you felt comfortable in our hotel. We would be glad to welcome you again. Best regards Family Sailer and team

Perth, Australia
Reviewed 21 December 2016

The Sailer is very conveniently located within easy walking distance to the railway station. The hotel is tired and need of a make over. It definitely does not warrant a 3 or 4 star rating. Our triple share room was underwhelming and smelt of cigarrette smoke. On a positive note the reception staff were very helpful and the breakfast was...

Thank Megan D
HotelSailerTeam, front hotel at Hotel Sailer, responded to this review

Dear Mrs Megan D., thank you for taking your time to evaluate our hotel. We are afraid that you didn’t like our building. We offer traditional as newly renovated business rooms, which are characterized by a modern design. We are glad you felt welcome at the reception. We hope we can welcome you again here, let us change your impression...

Reviewed 19 December 2016

Sailer hotel is only a few meter from the railwaystation, and the city center. Combining an historical athmosphare with modern rooms, are Your stay in in this city perfect! Staff and owners are always at Your service.

Thank Rolf H
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Rolf H, thank you for taking your time to write a review about our hotel! We are glad to hear that you felt at home in our hotel and that you appreciated our service. We love to take care of our customers. We are looking forward to welcome you again in our hotel. Best regards, Family Sailer and Team

Newbury, United Kingdom
Reviewed 17 December 2016 via mobile

Just spent 4 days visiting the Christmas Markets and stayed at the Sailer. I don't understand the recent low T/A scores. We found the Sailer absolutely excellent . It is convenient when flying into the Airport - catch the Stadt Bus F, outside the Terminal Building, Euro 1.71, into the Haumptbahnhof, the Sailer is 200 yards walk away from the...

Thank patdixon49
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear patdixon49, thank you so much for taking the time to share your past experience at our hotel and for your lovely words. We are delighted to hear that you enjoyed your Christmas days with us. It was a pleasure for us have you in our hotel. We hope to have you with us soon again in the future, maybe...

187 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (168)
Hotel & Grounds (26)
Dining (8)
Room/Suite (28)
Bathroom (16)
View from Room (15)
Other (75)

Management photos: Courtesy of the property manager

All Management Photos (19)
Hotel & Grounds (2)
Room/Suite (9)
Dining (4)
Business Centre/Function Rooms (1)
Other (3)


  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Sailer
Restaurant Sailer
Cuisines: European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Hotel Sailer

Address: Adamgasse 8, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $171 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sailer 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Sailer Hotel Innsbruck
Hotel Style:
#20 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sailer staff and other travellers.
2 questions
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Mt Dora

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Questions? Get answers from Hotel Sailer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for up-grade.”
rolfh278, 19 Dec 2016 | Read review
“A quiet room if any are available!”
clioh2013, 13 Nov 2016 | Read review
“Do not select business room”
956geeths, 8 Sep 2016 | Read review
“ask for an inside room, a room overlooking the patio.”
Cussons, 4 Sep 2016 | Read review
“If you have trouble with stairs, you need to let them know as all floors have sections that require walking up a few steps.”
B3486ZBamyb, 19 Aug 2016 | Read review
5 of 5