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Hilton Innsbruck

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Hilton Innsbruck
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1,777 Reviews from our TripAdvisor Community

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Showing 975: English reviews
Atlanta, Georgia
Reviewed 12 June 2014

the location is perfect. it site between the old town and the train station, just a few minutes walk to each. we were on a top floor jr suite facing a beautiful view of the mountains. the room could really use an updating. the carpet was filthy and the furniture looked old, but the beds are very comfortable and the...

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Helpful?
Thank ginger k
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear ginger k, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback in general was very good, your scores...

New Delhi, India
Reviewed 11 June 2014

You can't ask for a better Hotel. Two minutes walk from rail station, old town and a 30 seconds to the tram. The views are to die for, snow clad mountains, town square and ski lift. the food for kids from kids menu is just amazing. Vapiano is just round the corner/hop on hop of is next to vapiano Rooms...

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Thank aquafinatraveller
Torsten W, Manager at Hilton Innsbruck, responded to this review

Great 5 star rating, aquafinatraveller ! Your rating fills us with lots of pride. The location and the views from our hotel, the highest building in Innsbruck are indeed incredible! Everyday another picture postcard view, no matter what weather! I have forwarded your comments to our teams as it is words and ratings like yours which inspire us permanently to...

Lake Wales, Florida
Reviewed 10 June 2014

This is a good hotel and most Hilton Hotels are good. They are not excellent. They are business oriented, offer a good breakfast and there is absolutely nothing wrong with any of them. They are functional and comfortable. I will recommend it for those who stay in the fourth floor or higher. These are known as the executive suites. The...

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Thank Buckeyesandi
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Buckeyesandi, Thank you for taking the time to give us your thoughts, comments and your excellent 4 star rating here on trip advisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback is...

Bangkok, Thailand
Reviewed 9 June 2014 via mobile

Good location. Very central and about 7 mins walk from the main train station. Rooms are nice not particularly cheap but whay you expect for a 4 star place around 100 Euros. People here friendly an helpful

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Thank smallfac
Torsten W, Manager at Hilton Innsbruck, responded to this review

Fantastic keith s! Thank you so much for your wonderful feedback. The entire team here truly goes out of their way to deliver memorable experiences, so hearing about how great your stay was is just music to our ears! Location is key when travelling, so I am glad that our central spot catered to your needs and ease of movement...

Naperville, United States
Reviewed 9 June 2014

I would recommend this hotel highly. The staff over my 3 day stay was exceptional, helpful, and considerate. The people made the stay. Rooms were great and the food was great. My only complaint was the cost of the in room WiFi.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kurt W
Torsten W, Manager at Hilton Innsbruck, responded to this review

Wow Kurt W! Thank you so much for your wonderful feedback. The entire team here truly goes out of their way to deliver memorable experiences, so hearing about how great your stay was is just music to our ears! Location is key when travelling, so I am glad that our central spot catered to your needs and ease of movement...

Doylestown,PA
Reviewed 5 June 2014

A very nice Hotel with wonderful staff. Five minute walk to Old town. Room had a fantastic view of the mountain. Great beds and very clean - your typical Hilton standard. Parking nice and handy below hotel.

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Thank blx777
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear blx777, we are very happy that you wrote these wonderful comments about our hotel and our services on tripadvisor. Conrad Hilton once said: "Location, Location, Location...and let us fill the earth with the warmth of hospitality." We are very proud that we did deliver up to his and your expectation. I am very pleased to share your comments with...

Mumbai (Bombay), India
Reviewed 4 June 2014

we stayed here during our may 2014 holidays. good location, close to station. their check in time is only 3 p.m. which means will have to wait if you reach their early. also very few options for vegetarians in the b.fast. also they have a weird system of debiting your card for excess amount and have to follow up for...

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1Thank Hemang_Jani
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Hemang_Jani, Thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about the situation the check in time and the precharge. Please be informed that 3 hours between check out and check in is a tight schedule to clean the...

Rowlett, Texas
Reviewed 2 June 2014

Outstanding Customer Service, great Breakfast Buffet, very comfortable Room with view. Convenient parking in underground garage. Person must have a key card to access upper floors of Hotel. All of the Hotel Staff seemed committed to making my stay a great experience, and they all "smile".

Review collected in partnership with Hilton Hotels & Resorts
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Thank merrill48
Torsten W, Manager at Hilton Innsbruck, responded to this review

Great 5 star rating, merril48 ! Your rating fills us with lots of pride. The location and the views from our hotel, the highest building in Innsbruck are indeed incredible! Everyday another picture postcard view, no matter what weather! I have forwarded your comments to our teams as it is words and ratings like yours which inspire us permanently to...

Bel Air, Maryland
Reviewed 1 June 2014

We traveled with family to Innsbruck and went with this hotel because of availability and (a very small percentage) brand recognition. The hotel was very nice as is to be expected of a Hilton brand. There were several groups of Americans there for varying reasons so we were not the only ones there. The staff was very helpful in getting...

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Helpful?
Thank FryFro
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear FryFro, Thank you for taking the time to give us your thoughts, comments and your excellent 4 star rating here on trip advisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback is...

Reviewed 1 June 2014 via mobile

Hotel is near station. Check in time is 3 pm which is not customer friendly. They charged more money upfront and take time to reverse the excess balance. Also very few options for vegetarians. Hotel is big so have a good view from higher floors.

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2Thank Hemang J
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Hemang J, Thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about the situation the check in time and the precharge. Please be informed that 3 hours between check out and check in is a tight schedule to clean...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Konrads Austrian Steaks
Konrads Austrian Steaks
Cuisines: Austrian, European, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 

Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6020 Innsbruck, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $126 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#11 Luxury Hotel in Innsbruck
#11 Romantic Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Innsbruck staff and other travellers.
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Questions? Get answers from Hilton Innsbruck staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor with room facing the memorial square for amazing views of the city and mountains.”
 of 5 bubbles 27Heb, 19 Feb 2017 | Read review
“The higher the floor the better the view”
 of 5 bubbles jacko198, 9 Feb 2017 | Read review
“high floors provide the best view”
 of 5 bubbles josanpu, 1 Feb 2017 | Read review
“Ask for a view”
 of 5 bubbles hsguiding, 29 Jan 2017 | Read review
“Avoid room 619 its very noisy”
 of 5 bubbles homer123England, 27 Jan 2017 | Read review
5 of 5