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Hilton Innsbruck

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Hilton Innsbruck
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1,781 Reviews from our TripAdvisor Community

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Showing 976: English reviews
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Reviewed 2 days ago NEWvia mobile

Most Hilton's are a bit impersonal; Not this one! The decorations are warm and smart. The reception staff, waiters and guest services are very friendly and helpfull. The hotel has Great view and is very close to Town center.

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Helpful?
Thank Kaya B
Blairgowrie, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We stayed here for one night having had a week's skiing at Mayrhofen and we wanted to stay somewhere central to have a day's sightseeing in Innsbruck. This hotel did not disappoint. This hotel is one of the best Hilton's we have stayed in. It is modern, very clean and has the most amazing views of Innsbruck and the mountains...

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Helpful?
1Thank 27Heb
About Hotel's Favourite Review
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear 27Heb, I have just read your review of our hotel and was very pleased to read you enjoyed your stay with us. Your comments about breakfast, the room and cleanliness overall are particularly nice! Hopefully you will be back soon and you can try out our "Stube" on the ground floor which you missed out on this time. It...

London, United Kingdom
Reviewed 3 days ago NEW

I'd like to thank all of the staff at the Hilton Innsbruck for looking after me and my fellow guests so well during a recent stay. There really were no negatives in our experience. Our check-in was arranged online in advance, so we really only needed to pick up a key on arrival, but we also received some very helpful...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christopherlS8350QJ
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear Christopher, Thank you for taking the time out to write such a great review about our hotel. I am really pleased that you enjoyed your stay and you were well looked after. It is particularly pleasing to read the team looked after you so well. The are the life and soul of our hotel and without them we would...

Market Harborough, United Kingdom
Reviewed 2 weeks ago

On the outer part of town, but only a short walk to the centre. Great food in the restaurant, Belinda was very friendly at breakfast and the steak was one of the best I've had. Getting to the slopes was easy from the free shuttle bus. Ski hire from Die Boerse was great and just around the corner from the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank GaryDKettering
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear Gary, Your review was very pleasing to read! Thank you for taking the time out to write such a great review about our hotel. I am delighted you enjoyed your stay in particular that the team, including Belinda, ensured you were well looked after. Whilst we are not in a ski resort the are all easily accessible and we...

Switzerland
Reviewed 2 weeks ago

not the best hilton hotel ive ever been to, but i learned that long ago that the name doesn't mean the same quality everywhere. the bathrooms could have been cleaned more carefully and the reception could have been more helful or respectful about my terrible german knowledge. somehow i didn't felt comfortable in the room, wasn't nice, classy or simple-stylish...

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Helpful?
Thank mabella888
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear mabella888, Thank you for your feedback and taking the time out to review our hotel. I am sorry you didn't feel completely comfortable in our hotel, usually we get great feedback about the homely, welcoming feel. All of our team speak excellent English so I am not sure what happened there. Nevertheless we will endever to improve and discuss...

London, United Kingdom
Reviewed 2 weeks ago

The hotel is easy in the centre of Innsbruck and near the bus to/from the airport. The hotel has an old-fashioned charm. It is not trendy but charming and cosy. I got a great reception and was made to feel very welcome. I got a corner King room which was very nice. Yes the decor is old-fashioned but is maintained...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank David M
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear David M, Thank you for your great feedback about your stay in Innsbruck. I was delighted to hear how well you were looked after. We pride ourselves on making every guest feel valued, cared for and respected and it is pleasing to read we succeeded. I look forward to seeing you back at the hotel soon. Best regards, Philip...

Liverpool, United Kingdom
Reviewed 3 weeks ago

In summary a very poor experience with shocking nights sleep, terrible housekeeping, unresponsive receptionists and general poor service. At check in things were looking good with an upgrade to an 11th floor 'deluxe' room and complimentary drinks for our anniversary. However we quickly found out that the air conditioning was not functioning correctly and the room was more akin to...

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Helpful?
Thank 9stilton
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear 9Stilton, Thank you for taking the time out to review our hotel. I am truly sorry your experience was not what you would have expected from a hotel such as ours. It is our aim to ensure every guest feels valued, cared for and respected but clearly in this case we have not succeeded. I would like to have...

Cannock
Reviewed 3 weeks ago

We stayed in a double guest room at the Innsbruck Hilton for a family ski / city holiday. Checking-in was a bit of a mess - when we arrived we were told that our allocated room was not ready, so we left our luggage and explored the city for a couple of hours. When we returned we were allocated a...

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Helpful?
Thank Sn0wman
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear Sn0wman, Thank you for your feedback regarding our recent stay. I am sorry that your check in wasn't as smooth as it should have been and I have already passed on your feedback to our Rooms Operations Manager to investigate. I was surprised you didn't find our beds comfortable as they are often praised but was very pleased to...

Bedford, United Kingdom
Reviewed 3 weeks ago

it was just a one night stay, would like to have stayed longer, the views were worth the cost of the room on their own, big room on the 10th floor with very comfortable bed, good bathroom. dinner in the restaurant was of the highest quality and one of the best steaks I have ever had. salad bar made ones...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank alanalison2016
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear Alanalison2016, Thank you choosing our Hotel for your recent stay in Innsbruck. I was delighted you enjoyed everything about your stay. The food, the room and the staff! Our bees do work hard to make sure we have enough honey all year round! Best regards, Philip

London
Reviewed 4 weeks ago

I have stayed here for prolonged periods of time through the winters of the last 4 years. The hotel is welcoming, staff very friendly and if you choose to eat here the steaks in Konrads restaurant are exceptionally good. The hotel may be a little dated for some but the service and friendliness of the staff makes it all very...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank W1928PCrogerw
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear W1928PCrogerw, Thank you for your feedback about your recent stay in Innsbruck. As you have staying in our hotel so much, you probably know it better than we do so your comments are particularly pleasing to read! We hope to see you again in the near future. Best regards, Philip Murray

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Konrads Austrian Steaks
Konrads Austrian Steaks
Cuisines: Austrian, European, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 

Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6020 Innsbruck, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $126 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Hilton EMEA, Priceline and Travelocity so you can book your Hilton Innsbruck reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#11 Luxury Hotel in Innsbruck
#11 Romantic Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Innsbruck staff and other travellers.
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Questions? Get answers from Hilton Innsbruck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor with room facing the memorial square for amazing views of the city and mountains.”
 of 5 bubbles 27Heb, 19 Feb 2017 | Read review
“The higher the floor the better the view”
 of 5 bubbles jacko198, 9 Feb 2017 | Read review
“high floors provide the best view”
 of 5 bubbles josanpu, 1 Feb 2017 | Read review
“Ask for a view”
 of 5 bubbles hsguiding, 29 Jan 2017 | Read review
“Avoid room 619 its very noisy”
 of 5 bubbles homer123England, 27 Jan 2017 | Read review
5 of 5