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Grand Hotel Europa

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Traveller (291)
Room & Suite (289)
Dining (61)
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Overview
  • Excellent48%
  • Very good31%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“train station”(138 reviews)
“old town”(84 reviews)
“five star hotel”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Grand Hotel Europa
Special Rate: EUR 60 (EUR)
Offers from Grand Hotel Europa
Special Rate: EUR 60 (EUR)
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Nearby Hotels
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Reviews (1,024)
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577 results
Traveller rating
293
163
76
29
16
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LanguageEnglish
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293
163
76
29
16
Show reviews that mention
All reviewstrain stationold townfive star hotelperfect hotelhotel restaurantlovely roommain stationfront desk staffgolden roofunderground parkingthe heart of the cityconvenient locationvisiting innsbruckbreakfast was excellentbreakfast roomaustriaslippers
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1 - 5 of 577 reviews
Reviewed 2 days ago

I’m writing this review because before our stay at the hotel, I was actually getting worried about some other reviews I read. No need, the rooms were good, not huge but very comfortable, modern and clean. We had no issues whatsoever with the AC, our...More

Thank Monica E
Hotel's Favourite
Reviewed 23 October 2017

The best hotel in Innsbruck close to train station. The distance from the center of Innsbruck is about 15 minutes. Comfortable rooms,the sleep quality is excellent and the restaurant is excellent too. The chef is fantastic! Excellent service!More

1  Thank mimika21
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 25 October 2017

Dear mimika21, thank you so much for taking you time to give us a this amazing comment on Tripadvisor. We are happy that you like our hotel and also the location. Wonderful that you enjouy your evening in our restaurant. The staff is very glad...More

Reviewed 2 days ago

Large room with complete kitchen, table, owen, nice room & bathroom, nice wooden furniture. Very friendly staff. I had problems with my Remova case and Reception was perfect to find me a local support.More

Thank Joao233
Response from SabrinaF6020, Guest Relations Manager at Grand Hotel EuropaResponded today

Dear Guest, thank you very much for staying with us and your time to share your experience with us. We are more than happy that you a nice time in our hotel and that you liked the room. We thank you for your kind words...More

Reviewed 2 weeks ago

Although the hotel has seen a number of variations of its name over the years it has never changed the high standards set by Imperial Hotels. The staff are both friendly and efficient no request is too much trouble for them. Rooms vary in both...More

1  Thank pullmantravellers
Reviewed 23 April 2018

We were very disappointed with this hotel and while we don't understand how the Austrian hotel rating system works, it is not comparable to that of a UK hotel. I had attended the BCA clinic in Augsburg, Germany for Lyme disease treatment and had wanted...More

3  Thank Nicola H
View more reviews
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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 166 - USD 284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#16 Luxury Hotel in Innsbruck
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 166 - USD 284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#16 Luxury Hotel in Innsbruck
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (291)
Room & Suite (289)
Dining (61)
Pool & Beach (1)
Amenities (32)
Business Centre & Event Rooms (2)
Questions & Answers
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Warid A
5 May 2018|
AnswerShow all 2 answers
Response from SabrinaF6020 | Property representative |
Dear Mr. Warid, thank you very much for your massage. No there is everything included in our rate. So you don`t must pay for any City tax at the Hotel. We are much looking Forward to welcome you soon in our Hotel and wish... More
1
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Kinnari S
1 April 2018|
AnswerShow all 2 answers
Response from SabrinaF6020 | Property representative |
Dear Guest, Thank you for your request. You have a very nice indian restaurant called "Jaipur" juste 5mn walking distance from the hotel and a 2nd about 10/15mn called "Himal". For the shopping we recommande you the... More
1
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Google Translation
Room Tips
"Corner rooms offer more space"
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"Ask for room facing the backyard on higher floor. Our room was very quiet."
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"Front of hotel and upper floors look across the city towards the mountains"
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"If you want a bath, specify when booking"
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