How is this hotel ever mentioned in the same sentence as luxury? It’s a three star hotel at best. We’ve just checked into our “junior suite” - the air conditioning doesn’t work, we asked for help with our bags and were told none was available and the trolley was missing - oh…
Positives: - Well located and right across the main station - Large rooms Room for improvement: - Not everyone at the front desk were helpful especially the older gentlemen. - They almost always run out of items at breakfast with minimal staff on deck to help cover for the…
The Grand has a good location if you are using the train, but it is not on the main street, which is a couple of blocks away, and the street it is on is noisy due to buses and other traffic headed to the train station. We had a corner room, which was nice from the standpoint of…
I stayed here in January with my partner for our 4th anniversary. Unfortunately as soon as we got to the hotel reception we were disappointed with the attitude of the staff. We asked a young gentleman if there was any chance of a room upgrade (which we would of paid for) and…
I got a great deal on this hotel over the Christmas season in 2018 and was really happy to be staying there. The reception area is very charming and the restaurant areas, designed as individual gästuben are quaint. The bar is fancy too. There were a lot of activities provided by…