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Innsbruck
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    03/09/2017 04/09/2017
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      Grand Hotel Europa

      944 Reviews
      #17 of 73 Hotels in Innsbruck
      Suedtiroler Platz 2, Innsbruck 6020, Austria
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      Best prices for your stay
      03/09/2017 04/09/2017
      USD 212*
      USD 163*
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      USD 168*
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      USD 168*
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      Hotels.comUSD 164*
      Ctrip.comUSD 211*
      HotelQuicklyUSD 212*
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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      Traveller (246)
      Room & Suite (230)
      Dining (59)
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      Overview
      4.0
      944 reviews
      • Excellent50%
      • Very good30%
      • Average14%
      • Poor4%
      • Terrible2%
      Travellers talk about
      “the general manager” (18 reviews)
      “train station” (128 reviews)
      “roman straub” (13 reviews)
      Free Wifi
      Breakfast Buffet
      Air Conditioning
      Non-Smoking Hotel
      Restaurant
      Room Service
      Family Rooms
      Bar/Lounge
      Concierge
      Wheelchair Access
      Business Centre
      Dry Cleaning
      5.0 Star Hotel
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      Rooms
      3 Sep.4 Sep.
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (944)
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      1 - 5 of 539 reviews

      Reviewed 3 days ago
      Best Hotel and Food in Innsbruck

      I have stayed at this hotel several times and was always pleased with the rooms and the service. My wife and I stayed there for our second honeymoon and she said it was her favorite hotel on our trip through Europe.More

      Thank depiccus
      Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 2 days ago

      Dear Guest, thank you for this lovely review of your recent stay at Grand Hotel Europa. We are glad to read that we were your hotel of choice already several times and that you enjoyed your time with us. Thank you also for the recommendation....More

      Reviewed 1 week ago via mobile
      Not a 5star hotel

      One wonders how this hotel is able to maintain its five star rating in a tourist oriented country like Austria and how the official text can claim that this was 'one of the most impressive hotels in Central Europe' - it most certainly is not,...More

      Thank zurichgrad
      Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 1 week ago

      Dear Guest, thank you for bringing your concerns to our attention. I am very disappointed to learn that some aspects did not meet your expectations. Please let us reassure you that we are fully committed to continually reinvesting in our product to maintain the high...More

      Reviewed 2 weeks ago via mobile
      Wish if I can rate it Zero

      One of the worst hotel I have stayed in my life. Very bad customer service, small rooms even I was staying in a suite with old decoration and AC doesn't cool the room at all. Staff are not helpful at all.More

      Thank mohammed a
      Response from ChrisSzabo, General Manager at Grand Hotel EuropaResponded 1 week ago

      Dear Mr. Mohammed, thank you for your visit and your comment. Regrettably we had to read that we couldn’t meet your expectations and we would like to apologize deeply for the inconveniences we have caused. Please be assured that this is not our standard which...More

      Reviewed 3 weeks ago via mobile
      Very nice staff but dated decor

      Staff were super nice and helpful and I feel bad for not giving this place more stars. However, the overall feel, decor and amenities were not of five star quality. Water temperature in the shower fluctuated wildly and burnt our two year old ( nothing...More

      Thank mr2222
      Response from ChrisSzabo, Manager at Grand Hotel EuropaResponded 3 weeks ago

      Dear Guest, thank you for staying with us and taking the time to share your feedback. We would like to thank you for your kind words on behalf of our helpful staff. However please accept our sincere apology for the caused Troubles with the water...More

      Reviewed 3 weeks ago via mobile
      Does not justify price

      Convenient location and clean room, but does not justify the cost. We paid €189 for room and €24 for parking . The breakfast would have been extra. This is located in a vibrant clean city, but I would save my money if went to city...More

      Thank Carey C
      Response from ChrisSzabo, Manager at Grand Hotel EuropaResponded 3 weeks ago

      Dear Carey, thank you for your recent stay at Grand Hotel Europa and taking the time to Review your stay with us. We greatly appreciate your lovely compliments on our guestrooms. Our reservation team is always delighted to assist you with a booking and to...More

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      About
      Amenities
      • Top amenities
      • Restaurant
      • Room Service
      • Bar/Lounge
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Dry Cleaning
      • Meeting Rooms
      • Business Centre with Internet Access
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Breakfast Available
      • Room amenities
      • Minibar
      • Air Conditioning
      • Things to do
      • Restaurant
      • Bar/Lounge
      Details
      • Price range
      • USD 144 - USD 344 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #4 Business Hotel in Innsbruck
      • #8 Family Hotel in Innsbruck
      • #11 Luxury Hotel in Innsbruck
      • Room types
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 108
      • Reservation Options
      • TripAdvisor is proud to partner with Travelocity, Priceline, Hotels.com, Orbitz, Expedia, Ctrip TA, Booking.com, Cheap Tickets, Cancelon, TripOnline SA, Hotwire, Agoda, HotelQuickly and Evoline ltd so you can book your Grand Hotel Europa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Austria >
      • Austrian Alps >
      • Tirol >
      • Innsbruck
      • Also Known As
      • Grand Hotel Innsbruck ,
      • Grand Resort Innsbruck
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      All photos (593)
      Full view
      Traveller (246)
      Room & Suite (230)
      Dining (59)
      Pool & Beach (1)
      Hotel & Grounds (255)
      Bathroom (20)
      Business Centre & Event Rooms (1)
      Nearby
      Nearby HotelsSee all 73 hotels in Innsbruck
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      Nearby Restaurants
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      Nearby Attractions
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      Ask a question
      Questions & Answers
      See all 11 questions
      iamapizza
      21 May 2017|
      AnswerShow all 2 answers
      Response from mike c | Reviewed this property |
      Don't know about AC having been there in march and I'm pretty sure it won't be an issue in October either.
      0
      Votes
      SameerBombay_India
      25 April 2017|
      AnswerShow all 3 answers
      Response from mike c | Reviewed this property |
      It's near a strip club but my wife and I walked past on the same side of the road and no one even looked in our direction, it felt safe to us as long as normal precautions that you would take in any city are employed.
      1
      Vote
      Room Tips
      "Avoid room that is inside connected with other room, as if you have loud neigbours it can make difficult to..."
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      "Ask about air conditioning working"
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      "Junior Suite with wooden walls and furnishings for a Tyrolean feel."
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      "The room we had 305 was facing the road which had a busy junction and the min rail station directly outside..."
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