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Mercure Salzburg City

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Bayerhamerstrasse 14/A, Salzburg 5020 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (336)
Room & Suite (155)
Dining (24)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Salzburg City
Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 135 hotels in Salzburg
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Thanks to its convenient central position in the city of Mozart, Hotel Mercure Salzburg City is the perfect choice for your stay, be it business or pleasure. You can easily reach the hotel using either public transportation or your car, for which a spatial car park is at your disposal. Beside paying a visit to the most famous attractions, namely Fortress Hohensalzburg and the Salzburg Festival, there is also a great array of themed museums, a lovely zoo and the nearby charming Hellbrunn Palace, where you can spend quality time enjoying and exploring the local gems. After a day full of sightseeing, you are invited to try culinary delights of the regional cuisine at our restaurant Le sel, which offers plenty of seats both indoors and outdoors. Our team is looking forward to welcoming you soon.
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Property amenities
Paid public parking on-site
Free internet
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Car park
Public wifi
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Non-smoking hotel
Sun terrace
24-hour front desk
Laundry service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, German

Location

Full view
97Great for walkers
Grade: 97 out of 100
43Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1430Reviews23Q+A72Room tips
Traveller rating
  • 359
  • 650
  • 292
  • 83
  • 46
Time of year
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  • English
Popular mentions
Migdalia R wrote a review Nov 2021
North Houston, Texas2 contributions
Had to endure discrimination by a waiter at the restaurant. The waiter never acknowledge me while I was standing there waiting I was the only customer at the time standing there. I ask for help then he stated I do not speak (English) in a rude way. I went back to the receptionist and she stayed it come with me, as we got to the counter she spoke to Liardis concerning my request and I could see he started arguing in front of me with the receptionist. A customer came up to me and said it’s OK and then my husband Ashley came down and says everything OK?I stated ma’am. I just wanna order some room service for the kids and it seems that I can’t because the water told me he does not speak English and seems racist because he will not acknowledge me or take my order. This was sad
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Marcus Siess, General Manager at Mercure Salzburg City
Responded 2 weeks ago
Dear Guest, First of all many thanks for staying with us in Salzburg and your trust! We are very sorry for the inconvenience during your stay with our waiter! We discuss the situation as soon as possible with the team! Be sure we still will work on the optimization of our service and we hope we would welcome you again sometimes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Mercure Team
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klida939 wrote a review Oct 2021
Prague, Czech Republic1 contribution
had problemless one night stay, was hoping for a little bit more, but nothing too bad whatsoever... really liked the location 5 mins walk from the central station and 10 mins walk from the city center
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
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Location
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Response from Marcus Siess, General Manager at Mercure Salzburg City
Responded 27 Oct 2021
Dear Guest, thank you so much for your kind review of your stay! It is great to read, that you had an problemless stay with us. For our team it would be a pleasure if we could welcome you again in Salzburg and show you a better side of our service. With kind and warm regards from Salzburg, Your Mercure Salzburg City Team
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Gurbinder Singh wrote a review Oct 2021
Singapore, Singapore26 contributions6 helpful votes
Pleasant family stay with Good Location at Mercure Salzburg. Parking at the hotel was seamless and the staff was very friendly. It was a only a few minutes walk to the Centrum. Keep up the great Work!
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Marcus Siess, General Manager at Mercure Salzburg City
Responded 27 Oct 2021
Dear Family Singh, We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, your mercure team
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Nicolas G wrote a review Sep 2021
Ghent, Belgium40 contributions16 helpful votes
A stay from check-in till checkout that was just perfect! Smooth check-in, delivery of a little cake as recognition of my gold status, nice room and bathroom clearly newly renovated. Good breakfast with a broad choice. Restaurant in the evening was open and serves delicious local and international food. Friendly staff at the reception, mainly the ladies.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Marcus Siess, General Manager at Mercure Salzburg City
Responded 3 Sep 2021
Dear Mr. Gerrad, we very much appreciate your comments regarding your first stay at the Hotel Mercure Salzburg City! It is always a pleasure to receive such positive feedback. We will share your comments with our team. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, Your Mercure City Team
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Camila S wrote a review Aug 2021
Hamburg, Germany13 contributions12 helpful votes
Good location, outside of the touristic places but close enough to go walking and enjoying the city. The bedroom and bathroom are good. The restaurant has an “old style” but it fits with the city ambience, however the breakfast is too expensive for the options proposed. Also, the service needs to be improved, not so good attendance in the restaurant and also during checkin.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Helpful
Share
Response from Marcus Siess, General Manager at Mercure Salzburg City
Responded 16 Aug 2021
Dear Camilas, We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. We are glad that you enjoyed the place and hope to see you again very soon. Sincerely, Your Mercure Team
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PRICE RANGE
USD 87 - USD 182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure salzburg city hotel salzburg, accor salzburg city
LOCATION
AustriaAustrian AlpsSalzburg RegionSalzburg
NUMBER OF ROOMS
121
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Frequently Asked Questions about Mercure Salzburg City
Which popular attractions are close to Mercure Salzburg City?
Nearby attractions include Exit The Room - Salzburg (0.2 km), Stolpersteine (0.3 km), and GEA - Waldviertler Werkstätten (0.5 km).
What are some of the property amenities at Mercure Salzburg City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at Mercure Salzburg City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Salzburg City?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercure Salzburg City?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Mercure Salzburg City?
Conveniently located restaurants include Indian Restaurant Tajmahal in Salzburg, Zaffran Indian Cuisine, and S'Kloane Brauhaus.
Are pets allowed at Mercure Salzburg City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Salzburg City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Salzburg City?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Mercure Salzburg City?
Many travellers enjoy visiting Salzburger Altstadt (1.2 km), St. Peter's Abbey (Stift St. Peter) (1.5 km), and Franziskanerkirche (1.3 km).