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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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938 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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Showing 774: English reviews
Seattle, Washington
Reviewed 26 December 2016

Great hotel, friendly staff, and perfect location. Salzberg's old town is beautiful and this hotel is right in the middle of it. Located in the heart of the best shopping area, and close to the Christmas Market which was the reason I was there. I asked for a room with a view and while they don't have rooms that provide...

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1Thank cfritchle
Virginia
Reviewed 26 December 2016

During our stay, we received excellent service from all the staff. The room was of excellent quality. We were located above main street with no issues of noise, even during the busy holiday season. When we arrived, we had not booked Christmas Eve dinner, and the staff were extremely helpful in booking the last available table in the restaurant. Needless...

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Thank Cheryl K
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Cheryl K, thanks you very much for you wonderful feedback and I am very glad that you had a wonderful holy evening with us. Looking forward to having you back with us, soon. Warm regards Wolfgang

Lima, Peru
Reviewed 23 December 2016 via mobile

I don't think there is a better located hotel in Salzburg. The hotel is a dream. You feel the old ambiance but all the service is very modern. The front staff was truly great, we felt the Austrian hospitality. We felt every way. The room was beautiful, the bathroom was huge. You felt you were back in time. The only...

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2Thank Cramond07
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Cramond07, thanks so much for taking the time to write the review and we are more than happy that you really enjoyed. Hopefully you will return back soon to Salzburg, Warm regards Wolfgang

Chicago
Reviewed 20 December 2016

We stayed at the Goldener Hirsch for three nights in late November. We loved it. The ambience and style of the hotel is very old world. It's a quiet, cozy, lodge-y, intimate hotel. It couldn't be more conveniently located. The staff is outstanding. Our first room overlooked the main pedestrian shopping street - warning, the garbage collectors come by around...

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Thank CheBird
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear CheBird, thanks so much for your feedback and I am happy that we could find a quiet room for you and the family. Looking forward to having you back with us soon. Warm regards Wolfgang

San Diego, California
Reviewed 19 December 2016 via mobile

The hotel is located on a the main pedestrian shopping street in old town Salzburg; it would be difficult to be closer to the action. Our room, number 86, was in the second building of the hotel, across the street from the lobby and the main part of the hotel. That was not much of a problem, however, because it...

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Thank Peter S
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Peter S, thanks so much for your wonderful feedback and I am glad you enjoyed your stay with us. Please tell all your friends and family :) Looking forward to having you back with us soon Warm regards Wolfgang

Reviewed 13 December 2016

As a fan of old world charm and comfort, I could not have been more pleased with the Goldener Hirsch Hotel. The staff is simply incredible. Most of the staff and concierge personnel have been with the hotel for decades and are truly dedicated to the guests comfort. It is a treat not to missed.

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Thank Richard D
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Richard D, thanks so much for your kind and positive feedback and I am very happy that you had a great time in Salzburg and the Goldener Hirsch. Looking forward to having you back with us, soon. Warm regards Wolfgang

Cornwall, United Kingdom
Reviewed 8 December 2016

I booked this Hotel as a package (including flights) through Expedia. We took warm clothes because typically Salzburg, on the edge the Alps, can get a bit cold. During our visit it was mild with low cloud so we never got to see the Alps. On arrival, we were taken to a suite (Room 51). It was a fantastic Suite...

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Thank kernowlad2011
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear kernowlad2011, thank you very much for your feedback and I am very glad that you enjoyed your stay with us, except the heating issues. Unfortunately our system can not react on sudden weather and temperature changes but we plan updates next year which will solve this issues. Looking forward to having you back with us, soon. Best regards Wolfgang

On the road again
Reviewed 6 December 2016 via mobile

This is a great old hotel but it is no longer a 5 to me. Here are some reasons why: 1. Old outdated furniture including TVs that look frankly ridiculous and are not HD 1080p quality. 2. Showers without any type of anti-scold device which frankly could lead to a serious burn injury. 3. Old mushy soft beds that killed...

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1Thank DoctorVonCueBall
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear DoctorVonCueBall, thanks for your feedback and I am sorry that we do not have bathrobes for your size. As a result of that we ordered several robes in big and small sizes. In 2018 we plan a serious refurbishment and do hope you return to the Goldener Hirsch, once you visit Salzburg again. I remain with warm regards Wolfgang

Munich, Germany
Reviewed 28 November 2016

Stayed there for 3 nights, our room was upgraded to a festival-wind-room (junior suite), very spacious and comfy. The room was equipped with antique and traditional furniture, very clean with a spacious bathroom. Loved the daily turndown-service with chocolates on our bed every single day. Our room was equipped with a king-size bed, extremely comfortable. Breakfast was great (buffet+order), there...

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Thank I_Globetrotter_I
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear oO_JohnSmith_Oo, I am really happy that you enjoyed your stay with us and experienced wonderful days in Salzburg. With warm regards Wolfgang Putz

izmir,turkey
Reviewed 23 November 2016

We spent 3 nights at the Goldener Hirsh. We had a very nice suite room on the top floor.The hotel is located right on the pedestrian street of the historic old town.Wonderful location.The room was traditional Austrian style,very well kept,clean and pleasant. We had breakfast but not dinner at the hotel.The breakfast buffet could have been more creative, weak on...

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Thank turkeyOgel
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear turkeyOgel, thank you for your feedback and I am happy that you enjoyed your stay with us and praised the service of our associates. During our planned refurbishment next year we are planning to replace the TV sets and add SKY Movies and Sport. Looking forward to having you back with us, soon. Best regards Wolfgang Putz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Multiple Conde Nast Gold list and Travel + Leisure World's best awards winner - all our 69 rooms and suites boast authentic Salzburg-style décor handpicked by Countess Harriet Walderdorff. The original antiques, handmade furniture, and native rag rugs are opulent and discreet at the same time, and honor 600 years of hotel history. Meeting point of local and international celebrities year round who appreciate the flawless and discreet service the hotel is famous for. ... more   less 

Additional Information about Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Address: Getreidegasse 37, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $241 - $900 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Goldener Hirsch Hotel
Hotel Style:
#2 Luxury Hotel in Salzburg
#3 Romantic Hotel in Salzburg
#3 Family Hotel in Salzburg
#4 Business Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg staff and other travellers.
17 questions
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Corona del Mar, California
over a year ago
Kula, HI
7 months ago
Boston, Massachusetts, United States
Naperville, Illinois
over a year ago

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Questions? Get answers from Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have any specific requests, please feel free to ask the reception so they can advise you accordingly. =D”
 of 5 bubbles Eleanor_J_Thomas, 25 Feb 2017 | Read review
“We had a lovely suite - number 8 - with view to Karajan Platz and to Monchsberg mountain.”
  • view from the window of room 8
 of 5 bubbles DanielaS400, 8 Feb 2017 | Read review
“Room 18 is a special suite, quiet and a bit out of the way...top floor”
 of 5 bubbles DaveL300, 9 Jan 2017 | Read review
“Rooms in the festival wing have the connecting door to make two rooms into one. Great for family.”
 of 5 bubbles Pinruck, 8 Jan 2017 | Read review
“It appeared that all the rooms were excellent, and you can rely on the booking process to obtain a suitable room.”
 of 5 bubbles 714cherylk, 25 Dec 2016 | Read review
5 of 5