We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Salzburg

Save
Traveller (370)
Room & Suite (215)
Storyboard
Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(82 reviews)
“mirabell gardens”(130 reviews)
“public pool”(12 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
All hotel details
Additional information
Offers from Sheraton Grand Salzburg
Special Offer: Package Deal
Offers from Sheraton Grand Salzburg
Special Offer: Package Deal
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Reviews (1,167)
Filter reviews
900 results
Traveller rating
537
266
61
22
14
Traveller type
Time of year
LanguageEnglish
More languages
537
266
61
22
14
Show reviews that mention
All reviewsthe club loungemirabell gardenspublic poolold townpiano bartrain stationthe riverrenovated roomfront desk staffbit datedjunior suitean upgradeexcellent hotelwould highly recommend this hotelminute walkan easy walkcomfortable hotel
FilterEnglish
Updating list...
1 - 5 of 900 reviews
Reviewed 3 days ago

Paid £ 900 for two nights for a standard Double Room, so I expected a lot. I was not disappointed, friendly and helpful staff, decent Restaurant, good Breakfast, so since everything was very much what I was expecting, I would like to elaborate on the...More

Thank Hugo W
Hotel's Favourite
Reviewed 3 weeks ago via mobile

Staff were great, breakfast was good. Be sure to ask for a newly renovated room as it makes a big difference, as the non renovated areas are showing their age. Location is good as walkable to the key sights but away from the often crowded...More

2  Thank NGG-22
Response from SheratonSalzburg, General Manager at Sheraton Grand SalzburgResponded 2 weeks ago

Dear "NGG-22", thank you very much for staying with us and taking the time to write a review on Tripadvisor. We appreciate your positive words about the Sheraton Grand Salzburg very much. I am glad you had a pleasant stay and that you were satisfied...More

Reviewed 3 days ago

First let me start off by saying, this hotel was way overpriced! We spent four nights at the Ritz in Vienna for a fraction of what we paid here. This hotel was incredibly dated from the decor, to the phones, to the bathroom. In addition,...More

Thank skabbani2018
Response from SheratonSalzburg, Front Office Manager at Sheraton Grand SalzburgResponded 2 days ago

Dear "Skabbani2018", thank you very much for your feedback. I am really sorry to hear that you were not satisfied with your stay with us and that we could not meet your high expectations. We are doing renovations on the different floors nearly every year...More

Reviewed 3 days ago via mobile

We did not want to be in the hustle of center Salzburg (across the river), and this Sheraton has the perfect location in being next door to the Mirabell Gardens (featured in the “Do Re Mi” song of Sound of Music) as well as one...More

Thank Persephone11032
Reviewed 4 days ago via mobile

My family and I nice stay at the Sheraton Grand Salzburg. While the hotel appears to be an old Property it’s still “Grand”. The staff was friendly, helpful and accommodating. Location is great ! What was really good was the SPG Lounge. I have used...More

Thank Manu B
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 259 - USD 1,039 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Salzburg
#8 Family Hotel in Salzburg
#13 Romantic Hotel in Salzburg
#15 Luxury Hotel in Salzburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 259 - USD 1,039 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Salzburg
#8 Family Hotel in Salzburg
#13 Romantic Hotel in Salzburg
#15 Luxury Hotel in Salzburg
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (370)
Room & Suite (215)
Dining (57)
Amenities (39)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Suzfriedman
18 July 2018|
AnswerShow all 3 answers
Response from Luciacampfer | Reviewed this property |
I Always use the hotel laundry service . I don't think you can make it by yourself.
0
Votes
YYLem-Sit
20 July 2017|
AnswerShow all 7 answers
Response from breakerm | Reviewed this property |
As far as I know, the rooms on the "club floor" have not been renovated in recent times. However, having club privileges can be extended to any room in the hotel. So, I guess I would request A room that is newly renovated... More
1
Vote
Ashley H
6 July 2017|
AnswerShow all 3 answers
Response from MaxKalb2016 | Reviewed this property |
Yes there are hairdryers in the bathroom.
0
Votes
Room Tips
"Request a park view room"
Read review
"rooms facing garden higher up"
Read review
"Club rooms overlooking the park"
Read review
"Splurge for the club access."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing