Location was great as it was close to the main station. It takes about 15mins to walk to the main attractions but this was not a problem as it gives you the chance to see other things on the way. Bathrooms were cleaned everyday. Rooms and beds were very comfortable. The best part for me was the outdoor seating area. No hostel atmosphere rather a hotel one but that was cool for me as I had my visit planned out with attractions to see.
Ideal for a low budget. Clean, modern and very accessible. Great value for the money and nice lobby to chat or study. Contra: you may end up waiting a bit in the cue and the washing maschine may be broken.
I must say that morning staff is quite lost. They don't have any customer handling skills. They are too slow and don't even look to customer with whom they are talking. Evening staff is excellent, especially the staff member Valerie. She was so supportive. Regarding Hotel rooms, room was not clean. Quite dusty. Really less number of Varieties in Breakfast. Overall Ok Hotel.
It was closed, they moved my booking to another hotel, they did not let me check in so I had to go back to my city and they charged me the price a room that I did not use. They asked me to contact booking to receive my refund and when I did it they rejected my refund saying that I didn't show up. If you want to lose your money choose them.
Small kitchen There is no even basic things except microwave unfriendly staff . The only good thing is close to city centre. Not the best place . But Salzburg very amazing city i wish had a more time.