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Hotel Gollner

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#18 of 75 Hotels in Graz
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Gollner
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158 Reviews from our TripAdvisor Community

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Showing 70: English reviews
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Reviewed 1 week ago via mobile

This hotel is just a short walk from the main attractions of Graz. The staff in the reception is nice, attentive and helpful. The rooms are quite simple but clean. A lot to choose from at the breakfast buffet.

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Helpful?
Thank Siriswe
Christa K, Leiter Gästebetreuung at Hotel Gollner, responded to this review

Thank you so much for this positive and well grounded assessment. For us this is an incentive to continue on our path. Especially because all the things you mentioned (located in city-center, good service, rich breakfast-buffet) are also very important to us and we are happy that they are recognized by our guests. Please do not hesitate to contact us...

Reviewed 1 week ago via mobile

Travelled for business and hotel was centrally located. Room was clean and staff pleasant and helpful and a good selection was available at breakfast. Would stay again. Only negative was a very small car park with not much room to manoeuvre.

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Helpful?
Thank Vicky H
Belgrade, Serbia
Reviewed 9 February 2017

Cozy hotel, excellent location close to all the attractions. Room was comfortable and clean, the staff friendly, the food quality and variety. Secure parking. I recommend, good choice for stay in Graz

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Helpful?
Thank Sv_WT
Christa K, Leiter Gästebetreuung at Hotel Gollner, responded to this review

The whole Hotel GOLLNER-staff would like to thank you for this positiv assessment. It will be a strong motivation for us. Please let us know (before your next arrival), if we can do anything to even improve the quality of your stay from good to excellent! With best regards, Yannick Schöller, reservation/reception

Berlin, Germany
Reviewed 19 December 2016

Very nice hotel in a historical building with a long tradition, within walking distance to all major places of interest in the city centre, near the university, friendly and attentive service, good breakfast buffet, recommended

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Helpful?
Thank hess_luettich
Christa K, Leiter Gästebetreuung at Hotel Gollner, responded to this review

Thank you so much for this positiv and well grounded assessment. For us this is an incentive to continue on our path. Especially because all the things you mentioned (located in city-centre, good service, rich breakfast-buffet) are also very important to us and we are happy that they are recognized by our guests. Please do not hesitate to contact us...

Vienna, Austria
Reviewed 20 October 2016

I had a very positive experience at Gollner. Very friendly service, a family atmosphere and in general no reasons to complain, which is something you cannot find often today. Also a parking next door which is always an advantage.

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Helpful?
Thank Konstantin L
Christa K, Leiter Gästebetreuung at Hotel Gollner, responded to this review

Thank you so much for this positiv assessment. For us this is an incentive to continue on our path. We will try our best to even improve our service in the future. With best regards, Yannick Schöller, reservation/reception

Zurich, Switzerland
Reviewed 30 September 2016 via mobile

We had booked a 2 night stay in a 35m2 business room. Let us move in a barely 20m2 with hardly no day light. The room rate was 166eur per night breakfast excluded (add another 31euro). Since we arrived late and hate a dinner appointment we accepted the room with the promise of the receptionist that the room rate would...

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Helpful?
1Thank KrisC73
Christa K, Leiter Öffentlichkeitsarbeit at Hotel Gollner, responded to this review

Dear guest, it´s a pity, that you did not like one of our 55 inddividual styled rooms. All the best for you. Nice regards Hotel Gollner

Istanbul, Turkey
Reviewed 8 September 2016

the location of hotel is very good..very near to old town..easily walk..a few minutes..the staff were cheerful.. gentile..and good looking..the hotel room was big enough for three people.. clean( walls need painting..!) Breakfast was rich and delicious ..wi-fi was good... we had a restful stay..

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Helpful?
Thank 958,981
Christa K, Leiter Gästebetreuung at Hotel Gollner, responded to this review

Thank you so much for this positiv assessment. For us this is an incentive to continue on our path. We will try our best to even improve our service in the future. With best regards, Yannick Schöller, reservation/reception

Toronto, Canada
Reviewed 4 September 2016 via mobile

The staff were friendly and rooms were clean and comfortable. The location is great. Breakfast was not included and we went to local cafes and there is so many places to go around the hotel so if you are on a budget skip the hotel's breakfast. I recommend this hotel for families.

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Helpful?
Thank SS-Leaside
MA
Reviewed 27 June 2016 via mobile

We were a group of 4 adults and 2 small kids - 3 & 6 and booked two rooms. We only stayed a night and it was a Sunday and I could find any supermarket open so I asked for milk for my kid from the receptionist who was most helpful and heated up some milk for me at the...

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Helpful?
Thank custardpudding
Christa K, Leiter Öffentlichkeitsarbeit at Hotel Gollner, responded to this review

Dear guest, firstonce thank you for your great contribution . We appreciate any review, especially if we could allow our guests a short stay in Graz . We hope to see you again , to welcoming us . Petra Puntigam

Birmingham, United Kingdom
Reviewed 24 June 2016

This hotel looks a little tired on the outside but is spotless inside. The reception area is bright and welcoming, the room was clean and comfortable. I had one of the rooms with a glass walled bathroom - which is fine when you are on your own. I couldn't get the air conditioning to come one but a quick word...

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Helpful?
Thank Eddie T D
Christa K, Leiter Gästebetreuung at Hotel Gollner, responded to this review

Dear guest, firstonce thank you for your great contribution . We appreciate any review, especially if we could allow our guests a short stay in Graz . We hope to see you again , to welcoming us . Petra Puntigam

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The family run 4-star hotel Gollner is situated directy in the city centre of graz. All our rooms and appartements are furnished in a modern but timeless style. Our staff will be at your disposal at any time. Parking facilites on site, free W-lan internet access in all rooms We are looking forward to meet you! ... more   less 

Additional Information about Hotel Gollner

Address: Schloegelgasse 14, Graz 8010, Austria
Region: Austria > Styria > Graz > Innere Stadt
Price Range: $154 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Gollner 4*
Number of rooms: 54
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Also Known As:
Gollner Hotel Graz
Hotel Style:
#15 Luxury Hotel in Graz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gollner staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms seem to be okay”
 of 5 bubbles hess_luettich, 19 Dec 2016 | Read review
“corner room was large and the street view was charming( must accept and tolerate a little street noise!!)”
 of 5 bubbles 958981, 8 Sep 2016 | Read review
“Ask Gloria, she found us an amazing room #155”
 of 5 bubbles pulmqueen, 12 Nov 2014 | Read review
“NOT RESPONSIBLE with internet BOOKING, NO REPLY on e mails. TOOK MONEY from my CARD without confirmation.”
 of 5 bubbles jinyoungc612, 29 Aug 2014 | Read review
“In our room, there were a few steps between the lobby and the bedroom area so make sure to ask about this if you are mobility-impaired as this room would not be suitable.”
 of 5 bubbles caratania, 2 Sep 2013 | Read review
5 of 5