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Heritage Hotel Hallstatt

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Traveller (622)
Room & Suite (437)
Dining (75)
Overview
  • Excellent47%
  • Very good29%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“main building”(67 reviews)
“lake view”(44 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Suites
Concierge
Pets Allowed
4 Star Hotel
All hotel details
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (708)
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Traveller rating
199
136
68
23
26
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199
136
68
23
26
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All reviewsmain buildinglake viewnespresso machineshuttle bus to the hotelparking lotjunior suitenice roomthe ground floorsalt mine tourshuttle servicehotel restaurantelectric boatthere is no air conditioningwonderful viewsmall townbeautiful placeyour luggage
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71 - 75 of 452 reviews
Reviewed 21 July 2017

The romantic package is totally worth it. Free 3 course dinner and free ferry around the lake. great room and amazing view. staff was very nice in finding us a fan for our second night. restaurant very good with a lot of choices for breakfast....More

1  Thank jim f
Response from HotelHallstatt, Manager at Heritage Hotel HallstattResponded 14 August 2017

Dear Jim F, thanks for your great review. We are always happy when clients book our romantic package with us. It's a pleasure to hear that the package did fulfill your expectations and that you enjoyed the stay with us. Moreover I will forward your...More

Reviewed 21 July 2017

Everything is great here. The staffs are very professional and friendly. And the hotel provides hot kettle and disposable sandals. Last but not least, hair shampoo, conditioner, body wash and soap are all from l'occitane.More

Review collected in partnership with this hotel
1  Thank Xian W
Response from HotelHallstatt, Manager at Heritage Hotel HallstattResponded 14 August 2017

Dear Xian W, thanks for your nice review. It's a pleasure to hear that you enjoyed the stay with us and that you were satisfied with our bath care products from L'Occitane. I will forward your compliments to our staff. They are very tough and...More

Reviewed 20 July 2017

Wife and I spent 3 nights at the waterfront location here during our honeymoon in July. There are several good and bad aspects. Good: ------- 1) Modern. Very modern and stylish on the inside while quaint and pretty on the outside. 2) Quiet at night....More

1  Thank Talaga_LA
Response from HotelHallstatt, Manager at Heritage Hotel HallstattResponded 14 August 2017

Dear Fam. Talaga, thanks for your review. We are glad to hear that you enjoyed our superior room lake view and balcony. Yes unfortunately we do not have air-condition in our rooms. But on request we provide fans at the reception desk. Regarding shower -...More

Reviewed 19 July 2017 via mobile

The location is great, also the lake view. As positive must be told that is pet friendly, but I think that is insolent that a 200€/night hotel, at 09:00pm hasn't got warm water!! We called the reception and the answer was "it's normal due to...More

1  Thank Lia K
Response from HotelHallstatt, Manager at Heritage Hotel HallstattResponded 20 July 2017

Dear Lia K, thanks for your review. It's not our standard that there is not enought warm water for everyone in the hotel. But during your stay we had a breakdown of our hot water boiler and the whole hotel was without warm water. We...More

Reviewed 19 July 2017

The overall experience we had was TERRIBLE and we DO NOT recommend anyone staying at this hotel for a number of reasons: 1- Before you book, it states that the hotel has three different buildings, with one building that is the main building. HOWEVER, when...More

1  Thank shams a
Response from HotelHallstatt, Manager at Heritage Hotel HallstattResponded 20 July 2017

Dear Fam. Shams A, thanks for your review. It's sad to hear that you did not enjoy the stay with us. To your comments: 1) Correct you booked a Heritage.Standard room with us. It's everywhere mentioned that the Heritage.Hotel Hallstatt has 3 different building which...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Concierge
Multilingual Staff
Dry Cleaning
Laundry Service
Room amenities
Minibar
Things to do
Restaurant
Details
Price range
USD 196 - USD 408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 196 - USD 408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (622)
Room & Suite (437)
Dining (75)
Amenities (30)
Questions & Answers
Ask a question
Vera L
10 September 2017|
Answer
Response from ieatirate | Reviewed this property |
Yes they have two twin bed room.
0
Votes
CharlotteHills5
11 August 2017|
AnswerShow all 5 answers
Response from Jazzradio | Reviewed this property |
We requested a lake view in our reservation, when we arrived it appeared to us that all the rooms faced the lake, the hotel is right on the lakefront.
1
Vote
Slizzy220
23 March 2017|
AnswerShow all 2 answers
Response from 4gentexn | Reviewed this property |
Yes, there is air conditioning. We were there in September and were very comfortable in our room. Mind you most air conditioning in Europe does not turn your room into a meat locker as in the US. It turns off when you... More
1
Vote
Room Tips
"Use another hotel"
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"good location and lake view"
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"Try and get a room at the front with a view of the lake."
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"Room with a view of lake"
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