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Heritage Hotel Hallstatt

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Heritage Hotel Hallstatt
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486 Reviews from our TripAdvisor Community

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Showing 297: English reviews
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Reviewed yesterday NEWvia mobile

One of the Receptionists who check-in for us is not friendly at all. Not to mention the staff at the restaurant, who rudely told us to leave, and either did not understand my question about room service, or was just trying to shove us out the door. Not sure if it was due to our Asian faces or it is...

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Helpful?
Thank TsingTsang
Evanston, Illinois
Reviewed 2 days ago NEW

Hallstatt is beautiful and The Heritage hotel is on the water front of the lake and it was perfect. We had rooms with balconies and the view was stunning. It is in good location it is right in front of the dock for the boat that takes you across the lake for the train. They also have a shuttle service...

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Thank amarleykennedy
Reviewed 1 week ago NEWvia mobile

Hotel is so beautiful. Room is big and clean. Food were good both Dinner and breakfast. Except one thing people!!! The lady who is in charge in the morning, she was so not welcome guests. No smile not nice at all. We were told that we can't sit near the window WHY?!? Just because she doesn't want to clean the...

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Thank DrBooska H
Seoul, South Korea
Reviewed 1 week ago

I liked everything, but especially liked comfortable bed and clean toilet. Breakfast was delicious. Croissant was very impressive. Unforgettable awesome view. When I got off the ferry, the location of nearest hotel was good.

Review collected in partnership with this hotel
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Thank Hyeok C
Anseong, South Korea
Reviewed 2 weeks ago

Great view in the room with lake, comfortable sleepness and stay. It was good experience. The distance between reception building and rooms is a little far. It takes 5 minutes by walk but if you have heavy luggage, that distance may be hard.

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Helpful?
Thank Jeong Yeop R
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear Jeong Yeop R., many thanks for your kind review. We are pleased that you had a pleasant stay in our hotel. Correct we have 3 different buildings (house Kainz, house Stocker and house Seethaler) - if you stay in an annex building (Stocker or Seethaler) no worries our porter will carry your luggage to the room. House Stocker is...

Isle Of Man
Reviewed 2 weeks ago

All our expectations were met and exceeded in almost all aspects. We will thoroughly recommend a stay at Heritage Hotel, Hallstatt Positively a great holiday using this hotel as our base for 3 days. Guidance and help offered to us before and right throughout our stay, particularly by Lukas and other staff, was brilliant and enabled us to gain the...

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Thank ManxViking
Hong Kong
Reviewed 2 weeks ago

Had a night's stay at Heritage Hotel - Room - room itself is simple and sparsely decorated, but the view (we had a lakeview room with balcony) is simply stunning - words cannot describe it. For a full experience in Hallstatt, you MUST stay overnight (you can roam the streets whenever you like, especially in the morning hours where most...

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Thank HenryZW
Hong Kong, China
Reviewed 3 weeks ago

I was very lucky to have room upgrade to suite with lake view, the suite is very large for me to open my big luggage. I can also enjoy the great lake view at the balcony in the room. The staff from hotel is very helpful. I am very happy with my stay in the hotel.

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Helpful?
Thank Roger K
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear Roger, many thanks for your kind review. We are pleased that you had a pleasant stay in our hotel. Our junior suite rooms with lake view are spacy and have a great view - great to that you enjoyed the room. I will forward the compliments to our staff. We hope that we can welcome you again in our...

Bath, United Kingdom
Reviewed 3 weeks ago

The room is very clean, the staffs are very friendly, it was my birthday traveling so one of the staff notice that and said happy birthday to me which is very sweet. I really enjoy my stay at the hotel :)

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Thank carriey558
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear Carriey558, thank you very much for your review. We are very happy to know how much you enjoyed your stay with us. Warm regards Sabine

Rio de Janeiro, RJ
Reviewed 3 weeks ago

Nice place to stay fro one day or night, maybe better in the summer to enjoy the mountain activities. Now in the winter most attractions are closed. The hotel are very simple but clean wine a nice view. The front desk staff need more trainee

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Thank Marcelo F
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear Marcelo, Thank you very much for your feedback. Well noted. Sabine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Heritage.Hotel Hallstatt - downtown Hallstatt Between the mountains and the lake, amid Hallstatt's UNESCO World Heritage, there is just enough room for something special - a hotel where you can experience the unique Hallstatt feeling, a hotel that pampers you with luxury. The Heritage.Hotel melds three historic houses into a special kind of luxury hotel: 12 Heritage.Suites and 42 Heritage.Deluxe double rooms will charm you their unique flair and stylish appointments. In these historic monuments, no two rooms are the same; each enchants with its own unique history. The ****Heritage.Hotel Hallstatt is a member of the association: „Castle Hotels & Mansions“. Enjoy a unique vacation in the Salzkammergut at our lakefront hotel on Lake Hallstatt. ... more   less 

Additional Information about Heritage Hotel Hallstatt

Address: Landungsplatz 101, Hallstatt 4830, Austria
Region: Austria > Upper Austria > Hallstatt
Price Range: $189 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heritage Hotel Hallstatt 4*
Number of rooms: 54
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Hotel Hallstatt staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 203 with balcony; for fantastic views over lake. Room allocation reflects where you sit in dining room. £££ rooms = prime seating?”
 of 5 bubbles ManxViking, 12 Mar 2017 | Read review
“Get the lake-view balcony room, worth the money”
  • view in room, immersed in Austrian Alps+Lake
  • view from room, lake view with balcony
 of 5 bubbles HenryZW, 12 Mar 2017 | Read review
“Lake view on upper floor is great.”
 of 5 bubbles cheetahguy, 26 Feb 2017 | Read review
“Ask to get a room overlooking the lake”
 of 5 bubbles georgehX182DS, 29 Jan 2017 | Read review
“Get a lake view.”
 of 5 bubbles SueCliff52, 19 Jan 2017 | Read review
5 of 5