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Hotel Piolets Park & Spa

Travellers' Choice award winner
30/06/2017 01/07/2017
1 room 2 adults 0 children
USD 116*
USD 96*
Great Deal
USD 98*
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Hotel Piolets Park & Spa
Hotel Piolets Park & Spa
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892 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Hertford
Reviewed 18 February 2015

As a frequent visitor to Andorra we thought we would book the Piolets Park & Spa. We were informed a day before travelling that the Hotel/Room was not available due to heating/flood problems? We were offered a room in the sister hotel, Hotel Piolets. The hotel piolets is possibly the worst hotel I have stayed in. Broken bathroom tiles, smashed...

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Helpful?
1Thank Kerri B
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear Guest, I would like to thank you for your time in reviewing our hotel. I am thrilled to read that you enjoyed your stay with us!

Bristol
Reviewed 14 February 2015

Stayed at this hotel in Feb 2015. Excellent base for skiing in Soldeu. Hotel is very welcoming, with a massive lobby area and a very nice place to sit on an evening to chill. Wifi is not available in the rooms, but we found this OK to use the lobby when having a beer (or 2!) and catchup with friends....

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Helpful?
1Thank PKMBristol
Relaciones Públ... P, Director de Recepción at Hotel Piolets Park & Spa, responded to this review

Esteemed Guest, First and foremost I would like to thank you for taking the time to review our hotel, by doing so you help us improve day by day. It is a pleasure to read that you enjoyed your stay with us! Here at Piolets Park & Spa we do our best to ensure our guests have a great experience...

Gloucester
Reviewed 7 February 2015

We had a great holiday Skiing Holiday and stayed in the Piolets Park & Spa Hotel Overlooking the Ski Slopes, the views from the hotel is amazing. The hotel is slightly away from the main Gondola but the hotel has regular shuttle service to the Gondola. The Ski hire shop is inside the hotel which is very handy. The lobby...

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Helpful?
Thank yourbrother1975
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Esteemed Guest, Thank you so much for taking the time to send us your feedback, we are very glad to read that you enjoyed your stay in Soldeu, the hotel and our services. I apologize for the incident with the hair in your food, our entire kitchen staff wears the appropriate cooking caps so this should be an isolated incident,...

Province of Lecco, Italy
Reviewed 7 February 2015

I spent my winter holidays at Piolets Park and Spa (end of December/beginning of new year 2015). The hotel is located near the ski lifts, it has a breathless view on the mountains. I received a friendly welcome. The employers were extremely friendly and professional. The rooms are very comfortable, clean and cosy. The restaurant offers a rich choice of...

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Helpful?
2Thank Cesare B
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear Guest, I would like to thank you for your time in reviewing our hotel. I am thrilled to read that you enjoyed your stay with us ! Here at Piolets Park & Spa we do our best to ensure our guests have a great experience during their holidays… Hope to see you again next Christmas.

Peterborough, United Kingdom
Reviewed 2 February 2015 via mobile

Stayed here for 6 nights in Feb. Nice rooms and excellent, friendly staff. However the overall experience was let down by consistently tepid/cold restaurant food. Plates are stone cold to start with and the servery is completely inadequate for its purpose. Also no wi fi in rooms and an additional charge to use the pool were surprising negatives. On the...

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Helpful?
1Thank Tony P
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear Guest, First and foremost I would like to thank you for taking the time to review our hotel, by doing so you help us improve day by day. Regarding the wifi, it is a free service for all of our guests and we are working to expand our network to all areas. At the moment, as you were informed...

Tenerife, Spain
Reviewed 31 January 2015

Wonderfull hotel Where the entire staff is really friendly and always goes the extra mile to ensure you have a great time. Price vs. Quality excellent. Nice ambience troughout the hotel. Close by the ski slopes with complimentary transfers all day long. You can buy all ski related items on property and charge it to your room. Wonderfull experience, definetly...

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Helpful?
2Thank Dennis S
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear Guest, I would like to thank you for your time in reviewing our hotel. I am thrilled to read that you enjoyed your stay with us! Here at Piolets Park & Spa we do our best to ensure our guests have a great experience during their holidays… Hope to see you again next year.

Toulouse, France
Reviewed 28 January 2015

Very good place nice and clean, Spa is beautiful and quiet at night but more noisy in the afternoon, staff is very gentle, food choice and quality really good. Only problem is rooms insulation ... could be better !

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Helpful?
1Thank GHINAMO M
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Esteemed Guest, First and foremost I would like to thank you for taking the time to review our hotel, by doing so you help us improve day by day. I am glad to read that your experience with us was a positive one. Here at Piolets Park & Spa we do our best to ensure our guests have a great...

aberdeen
Reviewed 27 January 2015

just returned from a weeks skiing in Soldeu staying at the Piolets Park and spa and so pleased that we picked this hotel. From an early arrival, rooms not quite ready, the reception staff where both friendly and helpful,storing our bags and pointing us in the direction of ski hire and the best bar! When we returned at appointed time...

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Helpful?
2Thank stovie
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear Guest, First and foremost I would like to thank you for taking the time to review our hotel, by doing so you help us improve day by day. I am cheerful to read that you enjoyed your stay with us at Piolets Park & Spa! Hope to see you again next year!!

Reviewed 23 January 2015 via mobile

A fantastic hotel with great staff and facilities. We stayed here for a 7 day snow boarding trip in Andorra and will most definitely be coming back. The half board option is out of this world with a menu too great to explain here, but believe me it was good, bar prices are reasonable and if you have had a...

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Helpful?
1Thank Thebates22
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear Guest, I would like to thank you for your time in reviewing our hotel. I am thrilled to read that you enjoyed your stay with us! Here at Piolets Park & Spa we do our best to ensure our guests have a great experience during their holidays… Hope to see you again next year.

Sussex
Reviewed 20 January 2015

Spent a week at the Piolets Park & Spa in January – booked through Crystal and had a wonderful time. Everyone (reps, hotel staff, ski instructors, waiters, etc.) were really friendly, informative and helpful – nothing was too much trouble. I’d love to return to Soldeu next year and would definitely stay at this hotel again as it suited us...

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Helpful?
6Thank Al0ng_f0r_the_ride
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear Guest, First and foremost I would like to thank you for taking the time to review our hotel, by doing so you help us improve day by day. In reference to the tea/coffee making facilities I’m glad to inform you that since some weeks ago the hotel offers kettles that can be used in the rooms upon request. Once...

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30/06/2017 01/07/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Parking
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
4* mountain hotel, ideal for mountain lovers, families and a relaxing short break. It is situated 300 m away from the biggest ski station in southern Europe, Grandvalira and 18 km from Andorra la Vella with more than 1.500 shops. Hotel has 150 rooms. 76 Premium rooms completely renewed during 2016. All rooms have views onto mountains. Typologies available: double, triple, quadruple and suite. Buffet style restaurant with views onto the mountain and 8 show cooking areas. Lounge Bar with terrace. Mountain Wellness & Spa with dynamic swimming pool, indoor whirlpool, outdoor whirlpool, sauna and hammam. 7 health and beauty treatment cabins. Massage under request. Gym overlooking onto mountains. Kids' Club. Ski Room 100% renovated. Free shuttle to Soldeu ski station during winter. Sports shop with rental and sale. Outside car park and indoor garage. Room service. 24-hour reception. WIFI. ... more   less 

Additional Information about Hotel Piolets Park & Spa

Address: 19 Carretera General 2, Soldeu AD100, Andorra
Region: Andorra > Canillo Parish > Soldeu
Price Range: $92 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Piolets Park & Spa 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ahotels Piolets Park And Spa
Ahotels Piolets Park Hotel Soldeu
Ahotels Piolets Park Soldeu
Hotel Style:
#1 Family Hotel in Soldeu
#2 Spa Hotel in Soldeu
#2 Ski-In / Ski-Out Hotel in Soldeu
#2 Luxury Hotel in Soldeu
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We hired a "superior" 4 people bedroom, which is a bit more spacious.”
929anaisabeld, 17 Apr 2017 | Read review
“Top floors have a great skylight window.”
Kerrioco, 30 Mar 2017 | Read review
“Room 314 overlooks the slopes & gets afternoon sun on balcony.”
mclangus, 19 Mar 2017 | Read review
“Get a high floor room”
Catell0L, 19 Feb 2017 | Read review
“All rooms seemed to have beautiful views of the mountains”
JulieC2909, 30 Dec 2016 | Read review
5 of 5
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USD 96* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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