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Traveller (167)
Room & Suite (55)
Dining (11)
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Overview
  • Excellent28%
  • Very good47%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Reviews (702)
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All reviewsrestaurants and shopspublic car parka great staybreakfast buffethotel is locatedper nightvatpetssofaspain
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1 - 5 of 66 reviews
Reviewed 25 October 2017

The hotel is conveniently located between the old and new towns. The staff were friendly and helpful. Access to the room was fine: the key card to door worked well. I stayed in Room 237. The room was pleasantly large, with a good view; the...More

Review collected in partnership with Accorhotels.com
Thank RodneyfromLondon
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 26 October 2017

Dear RodneyfromLondon; Thank you for sharing your comment with us. We are pleased to know that we have been responsible for providing you an excellent stay. It is simply the result that we look forward to with every guest who visits us. We love to...More

Reviewed 9 August 2017 via mobile

The hotel location was perfect. Situated right in the center of Andorra la Vella where it is just a 3 minute walk to the shopping area. The room was clean but average looking. We had a double bed with a sofa bed for my kids....More

Thank heiress29
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 11 August 2017

Dear heiress29; Thank you for taking the time to tell us about your experience at the Novotel Andorra. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures...More

Reviewed 6 July 2017 via mobile

We visited for lunch in the middle of a shopping day in Andorra la Vella. We had previously visited for breakfast. The lunch buffet is amazing value for 16 Euros including water and wine. The salad, charcuterie, gazpacho was nice. The hot selection when we...More

Thank gemmella
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 12 July 2017

Dear gemmella; Thank you very much for your positive opinion regarding our gastronomy. Our chef and all our staff will be happy to hear your opinion as they work every day to overcome the most demanding tastes. Mainly when everything is elaborated in our kitchens...More

Reviewed 17 June 2017 via mobile

We didn't stay there but We had buffet there both breakfast and lunch , it's lovely. They start drinking pretty early, they offer wine in the buffet. Nice food: fish, meat, bread,salad, cheese, ice cream, fruit.More

Thank XYZhao
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 5 July 2017

Dear XYZhao; We are very satisfied to know that our gastronomic offer has been capable of surprising you. We work under the best criteria of quality and with the most creative chefs in order to making your meal a sensory experience. Waiting to be able...More

Reviewed 5 June 2017

Rude and unfriendly service. There was only one person at the front desk who could speak English. A couple before us could check in immediately, while we had to wait two hours. WI-FI at the hotel is very slow, as from the previous century. The...More

Thank Alari M
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 12 June 2017

Dear Alari M; Thank you for taking the time to tell us about your experience at the Novotel Andorra. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We work hard every day to do our...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Details
Price range
USD 79 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Andorra la Vella
#9 Luxury Hotel in Andorra la Vella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 79 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Andorra la Vella
#9 Luxury Hotel in Andorra la Vella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (167)
Room & Suite (55)
Dining (11)
Pool & Beach (9)
Family and Play Areas (5)
Questions & Answers
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Room Tips
"331 brilliant"
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"Away from elevator above 3rd floor or you'll get significant street light issues"
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"Rooms on inside are more quiet and still have a great mountain view."
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"There is no road noise from a Room on the hotel front."
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