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Parc Plaza Hotel Luxembourg

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Parc Plaza Hotel Luxembourg
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242 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Reviewed 1 November 2016 via mobile

The room was basic but it was clean and tidy.staff was helpful and in general the ratio quality vs price was very good.20 euros for the parking may look expensive but it was not compared to average prices downtown

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Helpful?
Thank Martina V
GoeresGroup, Responsable relations clients at Parc Plaza Hotel Luxembourg, responded to this review

Dear Martina V, Thanks for your 4 stars they are appreciated. It was a pleasure to have you stayed with us and we are pleased we met almost all of your expectations. How wonderful it is to read such a great review about our team, they are really knowledgeable and are always pleased to assist with whatever you need. Warm...

Milan, Italy
Reviewed 23 October 2016

Luxembourg is a high quality, lovely place, yet this hotel feels like a random road side motel in the middle of nowhere off a US highway. The location is pretty good (but i wonder - what is NOT good when you travel to Luxembourg?), even though you are a bit off a main road with nothing immediately nearby. The hotel...

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Helpful?
Thank Chabela94
GoeresGroup, Responsable relations clients at Parc Plaza Hotel Luxembourg, responded to this review

Dear Chabela94, Thank you for taking the time to leave on TripAdvisor your point of view regarding your stay. We are sad to learn that your stay was not up to your expectations, and we can assure you that your comments held our fully attention, and we work very hard to avoid this type of feedback. We truly hope to...

Reviewed 16 October 2016

Pro: Close to old town, not far from financial district; Kind staff with good spoken English; Con: No ventillation/air-con (haha), not even in the bathroom or in the toilet; Black molds around the shower; 2x single bed, mattrasses and beds are sliding away from eachother; Poor lighting of the room; Poorly maintained garden; No fridge; Same breakfast every day; Worndown...

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Helpful?
Thank Helga A
GoeresGroup, Responsable relations clients at Parc Plaza Hotel Luxembourg, responded to this review

Dear Helga A, Thank you very much for taking the time to share your point of view regarding your stay in our Hotel on TripAdvisor. Every day in our Hotels there are several improvements for our establishments and hopefully by the next time you come to Luxembourg you have the chance to experience some of them. We truly hope to...

Sheffield, United Kingdom
Reviewed 18 September 2016

I am a frequent traveller. It's been a long time since I stayed in somewhere so disappointing. Firstly I feel it is pretty misleading to name your shoddy hotel so similarly to an international chain of hotels with good standing that guests may book without researching as fully as they might normally. My husband and I (gay couple) arrived in...

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Helpful?
Thank Kristian F
GoeresGroup, Manager at Parc Plaza Hotel Luxembourg, responded to this review

Dear Kristian F, Thank you for choosing our hotel for your trip in Luxembourg. From your review name we are unable to trace your reservation, and would be happy if you can directly contact us in order to discuss about your experience in our hotel. We do hope you will return in the future and please ask the quality department...

Kettering, United Kingdom
Reviewed 12 September 2016 via mobile

This hotel is less than 10 minutes walk from the centre of the city. The staff are friendly and helpful and spoke good English. The rooms we had was a good size and nice and clean. The décor was a bit dated and it could have done with better lighting. We didn't try breakfast as it was very expensive.

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Helpful?
Thank Gregory1701
GoeresGroup, Manager at Parc Plaza Hotel Luxembourg, responded to this review

Dear Gregory1701, We are delighted you found that we met your expectations during your stay with us and you found our team friendly. So sorry to read about the decor, and please note that your comment held our fully attention and is important to us and necessary to improve your comfort. It was a pleasure to welcome you and we...

Kathmandu, Nepal
Reviewed 9 September 2016

The hotel is a few minutes walking from the central city while being quiet and peaceful. The staff were pleasant and the hotel is clean and bright. The hotel has a small area for parking for 20 euros. The breakfast was okay but overpriced. Check in and out were both easy and efficient.

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Helpful?
Thank Aj N
GoeresGroup, Owner at Parc Plaza Hotel Luxembourg, responded to this review

Dear Aj N, We are very thankful for your review on TripAdvisor and your wonderful comments. We are really happy to hear that you enjoyed your stay with us and that you enjoyed the hotel location and our wonderful staff. We truly hope to have the opportunity to welcome you again in the future. Kind regards, Quality Department Goeres Group...

Brighton, United Kingdom
Reviewed 9 September 2016 via mobile

Stayed here for a business trip and greeted by very helpful and friendly staff. The room is not luxurious but adequate for a short trip with a very good shower room, modern and clean. Bonus to room are large French Windows that give a lot of light. The restaurant is in a lovely spot looking across the valley with space...

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Helpful?
Thank annettebeard
GoeresGroup, Manager at Parc Plaza Hotel Luxembourg, responded to this review

Dear annettebeard, Thank you very much for sharing your view of The Parc Plaza Hotel on TripAdvisor. We are happy that your experience was such pleasant and we thank you for your extensive compliment towards our exceptional team. We hope to have the pleasure of welcoming you back on a future visit or indeed to one of our other properties...

Cheltenham, United Kingdom
Reviewed 24 August 2016

An inexpensive hotel with friendly staff and good cleanliness. Fairly basic hotel but clean and friendly and no more than a 10 minute walk into town and the main Place D'Ames. Comfy mattress but rubbish pillows with not much substance to them. My main criticism was the lack of a kettle in the room. If you wanted a hot drink...

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Helpful?
Thank Xley
GoeresGroup, Manager at Parc Plaza Hotel Luxembourg, responded to this review

Dear Xley, We are very thankful for your review on TripAdvisor and your wonderful comments. We are really happy to hear that you enjoyed your stay with us and that you enjoyed the hotel location and your room. It is really appreciate to read that our staff provides you a positive experience. We truly hope to have the opportunity to...

Reviewed 21 August 2016 via mobile

Staff were pleasant. We had booked a delux room and it was large. However, carpets looked dirty in hall and in room. The room also smelled quite stale! Bathroom ok. Declined breakfast at €18.50- each! Parking would be €20 extra also. Location is good for access to centre. Overall left feeling disappointed & wouldn't recommend .

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Helpful?
Thank Cosmanoli
GoeresGroup, Manager at Parc Plaza Hotel Luxembourg, responded to this review

Dear Cosmanoli, Thank you very much for your recent review and for choosing our hotel for you visit in Luxembourg. As always, we appreciate to receive any comment and we like that our guest shares their experience with us. We are very pleased that you found our team to be so welcoming and attentive, we have passed on your kind...

Bucharest
Reviewed 5 August 2016

Lousy and expensive breakfast, lousier Internet, old fashioned rooms, no fridge/minibar in the room, no shops nearby, no gym. Wouldn't recommend it for anything else than the relative proximity to city center. Staff is nice but cannot make up the other bad points.

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Helpful?
Thank BacuMap
GoeresGroup, Manager at Parc Plaza Hotel Luxembourg, responded to this review

Dear BacuMap, Thank you for choosing to stay at the Hotel Parc Plaza whilst visiting Luxembourg. We sincerely wish to apologize for any inconvenience that occurred during your stay and we can assure you that your remark concerning our business hotel held attention. Indeed, our quality service analyzes satisfaction of customers and try to commit corrective actions in case of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
While Parc Plaza is near the banking centre and the main commercial area, it is also located in an oasis of calm and welcoming greenery. The warm welcome and the comfortable and modern facilities make it a perfect place to stay for business or pleasure. ... more   less 

Additional Information about Parc Plaza Hotel Luxembourg

Address: 5 Avenue Marie-Therese, Luxembourg City 2132, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $102 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Parc Plaza Hotel Luxembourg 3*
Number of rooms: 89
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Also Known As:
Parc Plaza Luxembourg City
Parc Plaza Hotel Luxembourg Luxembourg City
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Questions & Answers

Questions? Get answers from Parc Plaza Hotel Luxembourg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try a higher floor!”
 of 5 bubbles , 15 Oct 2016 | Read review
“Ask if there any rooms that have been modernised.”
  • Paint chipped and peeling on furniture
  • Scabby second bedside table that was being used as a TV stand.
  • Just the one bedside table
  • Stained headboard
  • Marked wall and tired carpet
 of 5 bubbles Kristian74, 17 Sep 2016 | Read review
“Get a room with a view of the gorge”
 of 5 bubbles joeaS6112KA, 29 Jun 2016 | Read review
“Ask for a room with a view of the Gorge”
 of 5 bubbles Wilb2012, 25 Jun 2016 | Read review
“Don't stay here.”
 of 5 bubbles RoxCooper, 28 Mar 2016 | Read review
5 of 5
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