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DoubleTree by Hilton Luxembourg

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DoubleTree by Hilton Luxembourg
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1,724 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Luxembourg
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Showing 797: English reviews
United States
Reviewed 3 weeks ago

I traveled solo to Luxembourg in February. I emailed the hotel a few days before and was able to set up a FREE shuttle service to and from the airport (A taxi would have costed roughly 30-40 euros each way so this was a big help as I try to save money every way I can). The representative picked me...

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Helpful?
Thank Pragmatic_Travelers
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Wow what a lovely review. Thank you for giving us feedback following your stay at the Doubletree by Hilton Luxembourg. Indeed it is quiet, especially if you know that the airport is only a few minutes by our free shuttle or taxi away. Thank you for your comment regarding the breakfast buffet and thank you for complimenting the...

Simmerath, Germany
Reviewed 3 weeks ago

The hotel is 1980's style. The rooms are grubby and totally outdated. The batrooms furnishings are outdated, not fresh and in a way antique. I have stayed in the hotel more than ten times now. Except for one time they gave me a room with connecting doors. Fantastic, so you can hear the guy or girl next door snoring and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 267emilew
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments with us. I am sorry to read that you did not like the design of our rooms. You mentioned that you were unhappy having received a room with connecting doors. Please ask the reception team the next time you are visiting us to put that preference...

Milton Keynes, United Kingdom
Reviewed 4 weeks ago

Well laid-out bedroom with good wardrobe space and desk space and a comfortable bed. There's probably a good view, but I arrived late and left early, so missed it. Staff are friendly and helpful, though when I arrived on a rainy evening I could have done without queuing behind eight people to check in - even though I did get...

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Helpful?
Thank RMFerguson
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your nice comments with us. We are really happy that your stay met your expectations and that our staff makes you feel at home. Thank you also for your comments regarding the restaurant, please be assured that this feedback has been passed to our Food & Beverage Manager....

Shanghai, China
Reviewed 4 weeks ago

Don't be put off by the imposing structure on approach . It looks a bit like the Ministry of Truth from a George Orwell novel but inside staff are helpful and prefessional and the rooms are spacious and clean. Its close to the airport. HIlton honors is recognised and there is a nice pool and sauna (although the small gym...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ian G
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Wow what a lovely review. Thank you for giving us feedback following your stay at the Doubletree by Hilton Luxembourg. Thank you for complimenting the team, this is very motivating and such feedback is shared with everyone. I hope you had a pleasant onward journey and we look forward to your next visit. Kind regards, Robert Jorczyk Director...

Reviewed 4 weeks ago via mobile

A very nice hotel, a bit outside of city center but very accessible. Personnel is top : they immediately tries to help you (e.g. They switched our room when we asked for a king size bed, they call you by your name the second day at breakfast, ...) Excellent address in Luxembourg !

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Helpful?
Thank Frédéric C
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to leave us your feedback. We are really happy that you found our staff friendly and enjoyed the breakfast. We hope to have you again in the future as guest, Kind regards, Robert Jorczyk Director of Operations

Notts
Reviewed 4 weeks ago

Stayed here for one night on the way to Germany.Hotel welcoming and very comfortable .The reception staff were very helpful and efficient .All areas very clean and well maintained , hotel is in a quiet setting , so no problem in getting a good nights sleep.We also enjoyed our evening meal in the hotel .

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Helpful?
Thank colette_york
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to leave us your feedback. We are really happy that you found our staff friendly and enjoyed the food at the restaurant. We hope to have you again in the future as guest, Kind regards, Robert Jorczyk Director of Operations

Atlanta, Georgia
Reviewed 4 weeks ago

We had to make some last minute changes to our itinerary. Everyone at the hotel, especially the Management, made us feel welcomed and at home. And helped us with our overall travel needs. We enjoyed the room upgrade, complimentary buffet breakfast, and warm cookies.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ruthp408
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your nice comments with us. We are really happy that your stay met your expectations and that our staff makes you feel at home. We hope to have you again in the future as guest. Kind regards, Robert Jorczyk Director of Operations

Reviewed 21 February 2017 via mobile

I stayed for a week but this is not a place you can connect with. The staff as well as the architecture is very professional but rather cold, as cold as the concrete bunker it's housed in. Good points are the really tasty breakfast and the free parking.  Avoid rooms with a connecting door:  As I mentioned, the staff is...

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1Thank Christophe P
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to leave us your feedback. We are really happy that you found our staff friendly and enjoyed the food at the restaurant. We hope to have you again in the future as guest, Kind regards, Robert Jorczyk Director of Operations

Reviewed 20 February 2017 via mobile

This hotel often offers good accommodation prices but you get very basic facilities and service. Rooms are somewhat spacious but quite shabby (old furniture) and if there is something wrong with your room (lamps not working etc.) it will take staff forever to do something about it. You do get a cookie, though.

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Helpful?
Thank Ivan N
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments with us. I am sorry for any inconvenience you might have experienced regarding technical equipment in the room. Our staff is very much involved in order to get things solved as quick as possible, therefore I do apologize for the delay. We hope to have you...

Reviewed 18 February 2017 via mobile

The staff at this hotel are by far the best part, despite us only staying one night before we fly home they have been very accommodating and helped us in our needs. The whole hotel is kept as clean as you'd expect, as are the rooms and the lobby. Well done Double Tree Luxembourg!

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Helpful?
Thank Jonathon C
LUX_Manager, Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your nice comments with us. We are really happy that your stay met your expectations and that our staff makes you feel at home. We hope to have you again in the future as guest. Kind regards, Robert Jorczyk Director of Operations

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax in a forest setting, with a warm chocolate chip cookie alongside a warm welcome at DoubleTree by Hilton Luxembourg. Retire from the bustle of the city in a peaceful hotel within 10 minutes of the Kirchberg Quarter and within 15 minutes of the city centre. For guests' convenience, DoubleTree by Hilton Hotel Luxembourg runs a scheduled shuttle to Luxembourg-Findel International (LUX) Airport and during weekends to the city centre. Modern European cuisine is served at The Green Restaurant & Bar. Choose specialties on the à la carte menu, or pick your own favorites from the buffet. 16 boardrooms and ballrooms, coupled with complimentary on-site parking for 250, makes DoubleTree by Hilton Hotel Luxembourg an excellent venue for meetings, briefings and celebrations. Work and work out to your own schedule at this Luxembourg hotel. Maintain your exercise routine with the cardio equipment and weights in the fitness center or in the indoor swimming pool and relax in the sauna afterwards. Highlights •10 minutes from Luxembourg city center and Kirchberg •Fitness center •Restaurant and bar •Business center and meeting space •Complimentary parking and scheduled airport shuttle service •Indoor swimming pool ... more   less 

Additional Information about DoubleTree by Hilton Luxembourg

Address: 12 Rue Jean Engling, Luxembourg City 1466, Luxembourg (Formerly Hilton Luxembourg)
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $113 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Luxembourg 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Doubletree By Hilton Luxembourg Hotel Luxembourg City
Hilton International Luxembourg City
Hilton Luxembourg City
Luxembourg City Hilton
DoubleTree By Hilton Luxembourg Luxembourg City
Hotel Style:
#4 Green Hotel in Luxembourg City
#7 Family Hotel in Luxembourg City
#8 Business Hotel in Luxembourg City
#8 Luxury Hotel in Luxembourg City
#8 Romantic Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Luxembourg staff and other travellers.
13 questions
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Questions? Get answers from DoubleTree by Hilton Luxembourg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose a forest view room”
 of 5 bubbles 838theaj, 21 Mar 2017 | Read review
“Aim high. Sign on for Hilton Honors to make sure you get there.”
 of 5 bubbles alberts956, 12 Feb 2017 | Read review
“Our room was checked whilst we were there by a chap with white gloves on and no dirt appeared on them!”
 of 5 bubbles AndrewHile, 7 Feb 2017 | Read review
“high floor, away form elevator”
 of 5 bubbles CharlesBern, 14 Jan 2017 | Read review
“Ask for a higher floor for better views of surrounding hills”
  • Room service
 of 5 bubbles ClintPage, 30 Dec 2016 | Read review
5 of 5