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All reviews double tree warm cookies nice hotel city centre public bus swimming pool free shuttle an upgrade bus stop number bus nice stay breakfast was excellent business trip honors luxembourg wifi sauna
The Doubletree is a dull hotel without much appeal. The hotel is old and generally ugly. The rooms are ample, the breakfast basic and quite unmemorable. The hotel is not within, walking distance of downtown. The personnel is very nice but not very efficient. the...More
We had booked two rooms and while check-in noticed the long line due to an IT system error. The hotel reception staff were trying their best to make it easy for all guests.
We got upgraded as a good will gesture and as the staff...More
Date of stay: October 2018
Response from GM_Hilton-Luxembourg, Geschäftsführer at DoubleTree by Hilton LuxembourgResponded 4 weeks ago
Thank you for taking the time to share your experience with us. We are really pleased to read your stay did meet your expectations and, despite the system issues, our staff were able to be actively part of this. Rest assured this feedback...More
Room on the 11th floor. Nice view. Quiet. Good comfort in room and clean ! Breakfast could be a bit uplifted. But in general good price for the quality. Wellness and gym. Free parking just outside. A cookie at arrival...
This hotel is not in te city centre but as we had the car this was not a problem and there is a free parking for the customers of the hotel.
The structure is quite old but it is well maintained.
Our rate didn't include...More
My experience with this Hilton hotel was average, nothing that seems close to a 4 stars hotel or what you are usually accustomed to at other Hilton hotels. Service was good for us but I did notice a waiter that was too direct , close...More
Relax in a forest setting, with a warm chocolate chip cookie alongside a warm welcome at DoubleTree by Hilton Luxembourg. Retire from the bustle of the city in a peaceful hotel within 10 minutes of the Kirchberg …MoreQuarter and within 15 minutes of the city centre. For guests' convenience, DoubleTree by Hilton Hotel Luxembourg runs a scheduled shuttle to Luxembourg-Findel International (LUX) Airport and during weekends to the city centre. Modern European cuisine is served at The Green Restaurant & Bar. Choose specialties on the à la carte menu, or pick your own favorites from the buffet. 16 boardrooms and ballrooms, coupled with complimentary on-site parking for 250, makes DoubleTree by Hilton Hotel Luxembourg an excellent venue for meetings, briefings and celebrations. Work and work out to your own schedule at this Luxembourg hotel. Maintain your exercise routine with the cardio equipment and weights in the fitness center or in the indoor swimming pool and relax in the sauna afterwards. Highlights •10 minutes from Luxembourg city center and Kirchberg •Fitness center •Restaurant and bar •Business center and meeting space •Complimentary parking and scheduled airport shuttle service •Indoor swimming pool Less
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Frankly, I had trouble getting credited money I was due. Several phone calls from the US once I returned from my business trip (on my dime) and sometimes no one picked up. When they did, I was promised the situation had been... More
Frankly, I had trouble getting credited money I was due. Several phone calls from the US once I returned from my business trip (on my dime) and sometimes no one picked up. When they did, I was promised the situation had been corrected but after 2+ months, several phone calls and several chatline discussion with Hilton, I unfortunately had to get my credit card company involved. Don't mess with calling the hotel...when I did get through, they were pleasant but my issue was never resolved by the staff there. Hilton Honors did follow up with a very kind and professional email and they honored my request for additional points to make up for the hours and phone charges I spent rectifying their error.