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Sofitel Luxembourg Europe

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Sofitel Luxembourg Europe
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874 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Reviewed 24 June 2014 via mobile

Very pleasant hotel but at ridiculous price. Despite good service, free wifi, gym etc, can not be said to represent value for money. Well located for the kirchberg institutions but somewhat out of the old city centre and needing short taxi ride to get there.

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Helpful?
1Thank sdmmb
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, First of all, we would like to thank you very much for having chosen the Sofitel Luxembourg Europe for your last visit. Thank you so much for your very kind words regarding the quality of our services and our fitness room. Nevertheless, I am sorry that your experience did not meet your expectations regarding the price; please allow...

London
Reviewed 20 June 2014 via mobile

Stayed here for business and only visited the General Court so cannot comment on proximity to anything else in Luxembourg. Extremely convenient for the Court. I was fortunate enough to be upgraded to a suite with a free mini bar. Woo hoo. Except I was away for work so treated myself to a Fanta and that was it. The suite...

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Helpful?
1Thank Bunny-London25
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your "Magnifique" review on Tripadvisor ! We also sincerely thank you for your very kind words about the location, the service and the room. We are happy to hear that you loved your upgrade in a Junior Suite and found it very comfortable. We are very glad to...

Horsham, United Kingdom
Reviewed 15 June 2014

We had a weekend birthday treat for my husband and myself arranged by our son. When we arrived the reception staff were very welcoming and we were immediately upgraded to a suite on top floor. Beautifully decorated,bedding superb, clean, and free mini bar. Very quiet room even with a wedding in progress. Breakfast was perfect. Something for everyone and staff...

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Helpful?
1Thank Karenrr
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, It is always a pleasure to read positive comments regarding our guests’ experience. Thank you so much for your “Magnifique” posting on TripAdvisor following your recent stay with us! We were so pleased to see that you both received the recognition you deserve, and that your wedding anniversary was special and wonderful. Thank you so much for your...

Kelowna, Canada
Reviewed 11 June 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Linda P
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Rotselaar, Belgium
Reviewed 8 June 2014

The welcome in this hotel was very pleasant and professional. The room was very spacious and had everything you needed. The room was very quiet, and even if the hotel was fully booked, we didn't hear anything. We had made a reservation including breakfast. We could have this in our room. The breakfast was very good and complete. This really...

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Helpful?
1Thank beerbalou
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you for your very generous comments on TripAdvisor following your recent stay in Sofitel Luxembourg Europe. We are very happy that you felt most welcomed by the team and that you found their words or actions pleasant and professional. These compliments are the highest compliments possible for us. It’s nice that you were totally happy and content...

Washington DC, District of Columbia
Reviewed 4 June 2014

I stayed at this hotel because of its proximity to the European Commission where I had a two-day meeting. The hotel was only 5 minutes, literally across the street from the conference venue. The breakfast was very good, and there was a variety. However, as a vegetarian, I didn't think that the price (I think it was about 30 US...

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Helpful?
1Thank cbcwanderlust
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We are very concerned by all your remarks…I am sorry that your experience did not meet your...

Hyde, United Kingdom
Reviewed 31 May 2014

This is a great hotel. Staff were exceptionally friendly, welcoming and helpful and our room was outstanding. The cleanliness and finish quality could not be faulted. The room was amazingly comfortable and the feather mattress topper and feather duvet made for one of the best and comfiest night's sleep I've ever had. There are several restaurants and bars, but as...

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Helpful?
1Thank Lee C
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your "Magnifique" review of the Sofitel Luxembourg Europe. We also sincerely thank you for your kind words about the property, the service and the room. We are happy to hear that you loved our bedding MyBed and found it very comfortable, We are very glad to know that...

London, United Kingdom
Reviewed 27 May 2014

We stayed at the Sofitel Luxembourg Europe for 2 nights last December and enjoyed the experience and Luxembourg City so much that we have just booked another weekend break for December this year. Everything from the size and comfort of the room, to dining at Le Stubli, room service, breakfast and the bar was just perfect. However, it was the...

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Helpful?
Thank psv09
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your guest experience on TripAdvisor following your stay with us in December. We are absolutely delighted that you found our staff extremely professional! I shared your compliments with all my team and everyone was very touched by your very kind words. Your satisfaction is the best reward for...

kerry
Reviewed 23 May 2014

We got a great deal here but were treated as if we were favoured guests. The staff were very genuinely friendly and welcoming The girl who checked us in was from Metz and is a great asset to Sofitel as was the guy who checked us out and ordered us a taxi. Indeed across all the services the staff were...

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Helpful?
Thank caitin
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you for your thoughtful posting you shared on TripAdvisor further to your stay with us. It is a real pleasure for me to read how much you were satisfied with the service. I will share your comment with all my team. Your satisfaction is definitely the best reward for all my "Ambassadors". As you well-mentioned, our location...

Bratislava, Slovakia
Reviewed 23 May 2014

Review collected in partnership with Accorhotels.com
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Thank 95saa95
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 Rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $140 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#2 Best Value Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Europe staff and other travellers.
8 questions
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Bristol, Connecticut
Bristol, Connecticut

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Questions? Get answers from Sofitel Luxembourg Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view- you may get one! (we didn't)”
 of 5 bubbles Londontraveler25, 1 Jan 2017 | Read review
“all rooms seem good”
 of 5 bubbles PopeyeCalifornia, 15 Dec 2016 | Read review
“Go for the suite. Life is two days and one is already gone”
 of 5 bubbles Elzevires, 9 Oct 2016 | Read review
“all quiet it seems but a bit stuffy.”
 of 5 bubbles 107IanM107, 7 Jul 2016 | Read review
“Food is really good. So not many places nearby but this ticks all the food and bar boxes”
 of 5 bubbles 426jackiej, 26 May 2016 | Read review
5 of 5