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The hotel was very nice. It wasn't a luxury hotel, but the location was pretty good. I'm not sure about the price since we booked our trip to Iceland in through a package deal on Groupon. The breakfast was good in the morning. Taxis are...More
Stayed 3 nights here recently, our first trip to Iceland. Booked through Thomson who were excellent and included a northern lights tour and golden circle tour as part of the package. The hotel is welcoming and clean, however our room was a little on the...More
Having spent 2 weeks at this hotel, I must admit that this has been one of the best, friendliest and warmest places that I have visited. The staff were extremely helpful and attentive to all my enquires with professionalism and expert advise. Only 25 minutes...More
This is not a family friendly hotel in part because the the pool policy.
Children are allowed to enter the pool for 2 hours from 10am-12pm each day. That's it.
They make it very clear they don't want children anywhere near the pool or spa;...More
2 Thank Camille_A_F
Response from Icelandairhotel, IH Reykjavik Natura Guest Relations at Icelandair Hotel Reykjavik NaturaResponded 9 January 2017
Thank you for staying with us and for taking a moment to give us your feedback.
Although we truly sympathize for the inconvenience caused by the limited hours for children in our spa, we are up front with our policy which is advertised...More
My Fiancé and I stayed here over the New Year. The staff were friendly and the hotel was perfect for us. The hotel was about 15 minute walk from the town centre but the hotel offer a free bus pass. The bus stop is right...More
Response from Erlingur E | Property representative |
Hello and thank you for the question. The hotel provides free bus passes for the local bus, not transport from the airport. A taxi would be around 16.000 ISK. Transport from the airport can be arranged with our tour desk at... More
Hello and thank you for the question. The hotel provides free bus passes for the local bus, not transport from the airport. A taxi would be around 16.000 ISK. Transport from the airport can be arranged with our tour desk at firstname.lastname@example.org